The Best 19 highly rated medical facilities near Kissimmee, FL (Page 2)

Krissia Guerrero Terrible service, long wait, even with an appointment. Came for a drug test required by my new employer and they sent me here and worst place to come to. Heard someone waited an hour and half even with an appointment. If you come here I recommend coming soon as they open. By the way Saturdays they only have one doctor on staff and one person for drug test.

Danilo Labrador All the medical staff, including the nurses and the cleaning staff, are all very kind and attentive. I recommend them 101%.

Stacia Dieli The women at the front are professional and kind. I was waiting for quite a while and I witnessed them being kind to every single person in front of them as well as on the phone. I saw 2 nurses once in the back and even though it was a stressful day (one of the providers had to leave early) they were lighthearted and smiling. Jose did my exam and was fast thorough and pleasant as well. It was a long afternoon for me but the level of care made up for it. Thanks to everyone, my ear is feeling better!

Judi Crowell very easy to make appointment online. Had a little weight but not bad. The staff was phenomenal and the doctor was outstanding. really cared about me as a patient

Gabriela Martinez Landaeta The attention was timely, the doctor was kind and professional, and the staff was fine. However, the place was dirty (both the waiting area at the entrance and inside the consultation room). The chairs were broken, the walls were dirty and peeling, and it felt like you could get even sicker just by waiting there. They don’t have any standout qualities that left a good impression on me.

Brenda Liz Rosario Came to the hospital because my disable son pull his Gtube out and they did pray to make sure the tube is in his stomach. Then the doctor say he need a cat scan I say no because my son is not going to stay still and I dont want them to put him on sedation. I know they didnt like it but he pull his tube out everyday in the house and at the daycare and me and the nurses at the daycare put the tube back in he doesnt need pray or cat scan so why exposing him through all that when is not necessary. Nemours hospital use to replace the tube only when I didnt have an extra tube in the house. I feel like they dont know what they doing. As Im waiting my son had a seizure and as soon the seizure pass they all walk out the room and didnt even assist to put him in the bed. It was a total mess. Im disappointed.

Denise Oberlies My sister fell down a hill and broke her arm. We went into the Heart of Florida hospital, where all the people we encountered were very friendly and helpful. The issue comes in as we were preparing to leave. The doctor came back into the room and said that they didnt have any slings available, and that because of where the break is, a cast wouldnt work. He also said that a cuff brace is available everywhere, we could just pick one up. He fashioned a sort of sling out of the fabric that is used under a cast. We have been to all the drug stores, local stand alone pharmacies searching and have been told that they might/probably do have it at the supply store in Winter Haven (25 miles away), but they are already closed... What hospital doesnt have the products they need to treat patients. Update: 9 days later, a physical therapist came to the house, and advised they couldn’t start working on her arm due to the severity of the break. She can’t move her arm at all for three weeks. Why didn’t we know this before leaving the hospital???? Update 2: responded to the above request from Advent Health for more info, and received a call from Emergency room supervisor, who shared that there were slings, shared even more information that should have been shared at initial visit, and that the team would be working together to be sure that future patients would be better served. They appear to be trying to be better for the people they serve.

Shameya Williams Literally everyone was amazing, my midwife Christy and all my nurses were the sweetest and so personable, accommodating and my needs were met. I wish I did this sooner because I would’ve remembered their names specifically..I apologize. Everything went smooth and I had a healthy natural birth with some stitches needed and I’m almost healed. I gave birth on January 1 no complications and labored mostly at home.

Nellie Roman At first they took my son fast for temperature, weight and see doctor then got pushed to a waiting room for results and it’s been over 2 1/2 hours and still no one has come to say they still waiting on results that I was told only be about 30 minutes to 1 hour. Not to say chairs in waiting room with dirty linen and tissues so not a lot seating to sit. With so many nurses not one has come to clean the seats and ask if my son is ok.

J A Brought my mom in last night after a fall. Waited about an hour and a half to go back to see someone. That’s why I took a star off of the rating. Everyone in the ER was nice, helpful and when we got back we were helped by Christina and Janine. Janine we had met before and she is always so nice and helpful. This was our first time for Christina. She was absolutely wonderful. Answered questions and went above and beyond to help my mom in anyway that she could. The visit took a while, but these ladies made it bearable and not horrible. Thank you both so much!!!

zulmi shafaat I wish I could give no star to this doctor and clinic. I arrived at this location thirty minutes before my appointment time. First I had a hard time finding parking. It took me 15 minutes just to find a parking spot which was a distance from this location. When I got there the receptionist informed me that the doctor was not in the office but he would be there shortly. I didnt say anything and started to complete my visit forms. There were a couple put patients waiting in the room. A few minutes later a nurse walked out of the office and informed another patient that the doctor still had not arrived and she had no idea what time he would be in. I asked the receptionist that please not charge my insurance and informed her that I was leaving. The nurse started to ask the reason for leaving and expected me to wait for the doctor by saying that my appointment was at 2 pm and the doctor would be there. I responded that there were still patients waiting before me. There was no apology. The attitude was like if I have to wait regardless.

Laura Fernandez Doctor charles bisogno is a great specialist and I’m truly grateful of being his patient. Back in 2023 I went to the ER for dehydration and a lot of pain in my left side. Had diarrhea for more than 3 weeks and I stopped eating as well, was looking for any specialist to take care of me with no luck every single specialist was booked up to 2 weeks in advance and I was already in really bad shape. I found this doctor thru my insurance and I called on a Friday and they had a spot for the same date at 1 pm. When I went for my appointment he carefully checked me and scheduled me for a colonoscopy asap ( I was found with colitis ) my diagnosis was diverticulosis on my left side. This location is always willing to help their patients and the staff is super friendly and caring. Doctor Charles is super honest and blunt which I love. I was shocked with the bad reviews talking about him being rude which is not true.

Kaitlyn Tattan DO NOT RECOMMEND!!!!!!! When I first met him, he kept talking about my weight. That’s all he kept mentioning. I told him I was having stomach issues and he just told to take these antibiotics and they didn’t help, anyways I ended up getting a colonoscopy done, they started the procedure before I was even sedated!!!! He doesn’t have any bed side manners, and is very very rude!

Kenneth Carlos He is a Great Doctor who is helping me get my Colitis into remission. He gave me some free samples of probiotics from the UK that actually worked amazingly ( Bio-Kult ). He takes his time and really listens to you. Highly recommended.

Stephanie Morris 2nd Yearly check-up. Doctor Bisogno failed to examine me! I complained about potential serious issues pain and numbness in arm, problems with ears, etc. he blamed each on old age! Stated hed not be able to determine ANYTHING until all of my blood work was completed! Thought I was 55 instead of 65 why bone density test had never been scheduled. Became irate, insulting over a few pounds weight gain and condescending when I questioned his determination of old being a diagnosis! Its time for his retirement.

Bens Assembly Service These folks serve the VA selflessly, and deliver its mission flawlessly. Timely, honest, caring, fast and warm customer service. A huge thank you to the kitchen, custodial, linen, and hospitality teams. This place is like a spot less five star hotel. Everything was delicious, fresh, clean, and only a call away. Trash was taken out in my room multiple times a day, as well as cleaned. Clean towels, and pjs whenever I needed. I was incredibly impressed with the level of hospitality, cleanliness, and customer service that was constantly provided.

Redditt Sabrina (Sabrina) The mental health facility at this location is terrible! Our vets deserve better. My husband has been calling for weeks about a medication that he relies on, but nobody ever calls back. A lot of these sad stories of Vets losing the battle of depression could be addressed by the doctors and nurses simply following through. The people in this office see their patients as another number. Just get them out of your face and off the phone so they dont have to deal with them anymore. This is unacceptable and why people dont want to reach out for help.

cathy Larracuenta Lv my VA. Is not perfect but is very, very good. Im grateful for my care. They have great providers. I proudly serve and feel good about the great strides theyve made to take care of the veteran population. Please keep up the great work and ways to improve every day. Be blessed.

David Perez Outstanding medical facilities and services. Military veterans care is amazing and timely. ICU was wonderful and caring, with daily personal care. ALL nurses are Daisy angles(Outstanding).Will seek care again. Highly recommended!!

Fatima Dynasty I WOULD GIVE A ZERO IF I COULD! This is hands down one of the worst VA hospitals I have been to. The EMERGENCY ROOM staff treats there patients like trash. No bed side manners! The NURSES here are extremely rude. For them to be there to care for the VETERANS that sacrificed their lives for this country, they sure know how to make you feel WORTHLESS! I went in for chest pain, and while I was there the NURSES proceeded to sit around and talk about me loudly in the most disrespectful way. They kept saying “we are running these test for no reason, there’s nothing wrong with her” my room was right next to the desk and they left my door open. I could not believe what I was hearing. When people talk about how RUDE and DISGUSTING NURSES CAN BE, THEY ARE RIGHT! The majority of the emergency room staff needs to be FIRED!

Ronald Herbas My first time engaging with a VA medical facility, and I can honestly say it was the best medical experience I’ve ever had. From the information booth to my doctor’s checkup and finally to the pharmacy, the VA in Lake Nona was exceptional. It made me feel proud to have served in the U.S. Army.

Missy Mels I had an amazing experience with Clyde from Radiology. I have trauma with xrays and claustrophobia. I started out crying with flashbacks & he had me laughing in no time. He did everything possible to make me feel comfortable in a situation where I didnt think I could go through with it. He was quick & gave me updates to help me along with way. I am very grateful for him. Angie was also incredibly helpful and comforting. I hope to run into more people like that throughout my medical journey.

JJ Reviews The hospital is clean and well taken care of. The wait time at the ER and pharmacy was decent. I stopped by the convenience store and purchased a pair of size 13 Nike shoes, since I was dropped off with sandles. I was a good experience. I hope to retire here someday.

Thalia Jamison Dr. Areeba Meraj was so very efficient, courteous and professional. I was very comfortable and pleased with her attention to my medical needs. I hope she will continue working with the Liberty Clinic at Orlando VA Medical Center. We need more doctors like her! Thank you for a great experience!

J G PROS Clean Spacious Friendly Staff CONS Lack of Doctors Availability Availability for Vets is ridiculous over a month wait time for appointments , and if your doctor is booked longer, its no wonder why our suicide rates are at an alarming rate, OUR VETS NEED HELP NOW NOT LATER. Will stop coming here as a vet and will go to a private doctor.

M Sanchez Extremely Disappointed with the Care for our precious grandmother. We trusted this recovery center to provide our grandmother with the care and support she needed, but unfortunately, our experience was incredibly disappointing. After leaving her in their hands, we quickly realized that the center was not equipped to provide the level of care they promised and she needed. When we first toured the facility, everything seemed fine—clean rooms, friendly staff, and an overall welcoming atmosphere. However, that illusion quickly faded once our loved one was settled in. First off, the communication from the staff (Case Manager especially, Christina and attending doctors) was practically non-existent. We had a hard time getting updates on her condition, and when we did hear from them, the information was vague and incomplete. It felt like we had to chase them down just to know how she was doing. The biggest issue was the lack of genuine care. We were shocked when visiting her on the 2nd and 3rd day after her arrival—she seemed disoriented, she was given sedatives that made her sleep for days. When we confronted the staff about these issues, the response was dismissive, one nurse blaming another and ultimately told that she was a bit restless. They assured me everything was "fine" without taking any responsibility for the oversight. We expected a nurturing environment where our grandmother would receive personalized attention, but instead, it felt like she was just another number on their list. Some staff members appeared overwhelmed and unhappy. I was personally told by two nurses that their facility could not assist her with walks (as we initially were told) because they were busy and had too many patients to care for. Are they understaffed?! This only added to the overall sense of neglect. Ultimately, my grandmother is worse than when she first arrived. We all regret not listening to our gut when we first had concerns. I would never recommend this place to anyone looking for professional and compassionate care for their loved ones. This experience has been incredibly disappointing and heartbreaking. Please do your research and find a facility that truly values the well-being of your loved one.

Mark Trean Clean! Friendly! Competent staff! Food is very good! I am very grateful my sister in law got a bed here for the remainder of her hospital stay. Thank you Specialty Hospital!! Oh and she says they are very well equipped and able to assist her with her physical therapy needs as Apopka Advent pt was EXCELLENT also! We are a blessed nation with the BEST healthcare in the world!!!

N Marshall The kitchen staff was absolutely the BEST! I have to say CNA Ms Annmarie was AMAZING, if your love one is in her care I can assure you that you will not have to worry about them for those 12hrs. Mr Rick RT he was also overall amazing and very informative on everything he did and had to do. The overall facility wasnt too bad definitely did not give EVERYTHING that was promised. BE THE PATIENT ADVOCATE ask about every and anything you will like to know!!!!!!

Sarah Hendess So happy with our experience at Select! My patient was a hot mess when they arrived due to incompetence at their previous hospital, and in just a couple weeks, the staff at Select had them cleaned up (literally and figuratively) and ready for discharge. Rehab manager Ross is a rockstar, and Dr. Vangala has great compassion not only for the patients but the families as well.

Grace Lisboa I had an incredibly frustrating experience during my appointment on Saturday, February 22nd, at 11:20am, which I had scheduled three weeks in advance and confirmed both by phone and text. Upon arriving at the office, the receptionist, Betsy, informed me that my appointment was canceled due to an issue with two profiles in their system and incorrect last names. This explanation was unclear and confusing, so I asked for further clarification. Betsy then explained that my previous profile was still active, and due to this, my appointment was canceled. I was not notified about this cancellation, despite receiving confirmation of the appointment. When I showed her the confirmation, her response became increasingly agitated. She claimed that I was there for an appointment on January 3rd, and that I should have used the same profile. However, I had never made an appointment in January, and the idea that I had missed one was completely incorrect. Betsy then asserted that she had multiple photos of me from that visit on January 3rd, which she claimed she would print out to prove I had been there. At this point, I became concerned that there might be fraudulent activity involving my insurance, as I was obviously certain I had never visited the office in January. Instead of addressing my concerns calmly, Betsy raised her voice, making the situation even more uncomfortable. After a few moments, I called my husband, so he could come pick me up since I was no longer having an appointment. Betsy continued to yell and interrupt while I was on the phone, even though I made it clear that I was not blaming her for the cancellation, but was deeply disappointed with the lack of communication and professionalism. She informed me that my appointment had been rescheduled for March, but I had never been notified of the cancellation or the rescheduling. When I asked her to cancel it altogether, as I no longer wished to continue with their services, she became even more upset. When my husband arrived to seek further clarification, especially regarding the claim that I had been there on January 3rd (a day when I was actually out of the country), Betsy’s behavior shifted dramatically. She then denied everything she had previously said, twisted the whole story, and had a whole different attitude. Given that this is a women’s health center, it is incredibly concerning that Betsy displayed such a lack of professionalism and communication skills. Her confrontational attitude and inability to handle the situation left a lasting negative impression. Women’s Health Center lost a patient this Saturday because of your frontline professional, as it is clear that her skills are not well-suited for customer-facing positions.

Anissa H The staff and providers are wonderful, attentive, and friendly, and they make you feel comfortable. However, the end of visits often involves a lack of follow-through, creating significant inconvenience and frustration. This requires repeatedly calling the office for follow-up on outpatient orders, like lab orders and prescriptions, etc., after the appointment, leading to unnecessary back-and-forth outside of the scheduled visit time.

Gabriela What a disappointment. Making an appointment at this center has been a problem, I made an appointment for January 23 with Dr. Michael Denardis, (I requested permission from my work to attend the appointment) when I arrived they told me that my appointment was with someone else or that I could go to where the Dr. was in Neptune, (but my appointment had been confirmed with the Dr. for that day and this address) they made me another appointment for February 4 with Dr. DENARDIS, they gave me the sheet with the appointment, days before the appointment I received a message that my appointment was with someone else AGAIN. I decided to go by the office to go again and they told me that the doctor will not be there until MARCH. I THINK IT IS A LACK OF RESPECT TOWARDS THE PATIENTS. They do not play with peoples time and health... I definitely do not recommend this place...

Priscilla Corrales I felt so comfortable with the nurse and she answered all of my questions in so much detail that I knew she was really listening and not trying to rush my appointment. She expressed everything she will be doing to look further into my situation and what the next steps will be. She even answered questions my fiancé had. I wouldn’t want to see another nurse besides her. I am glad I came here for my first time visit and was scheduled with Ninoshka!!!

Samira Diab WORST EXPERIENCE EVER Appointment was at 9:55 - Got brought back 20 minutes later. My visit today was for an annual check up. Waiting in the room as they told me to prepare and to get undressed for my Pap smear. As I’m sitting there waiting for them to come in, it’s now been over 30 minutes and I’m awkwardly sitting here feeling very uncomfortable, undressed. The walls are VERY thin, and I can just hear most of the employees out there, talking about nonsense, and NOT prioritizing the patients.. First time at this location, it will most definitely be my last time.

Iris Joanna The staff-receptionist, medical assistant are both exceptional, professional, attentive, and friendly. Dr. Angular has great bed side manners. He took his time to listen to my concerns/medical issues. He’s attentive and friendly. The office is nice, clean, quiet. Nice location.

Mamatha Joseph I experienced a lengthy waiting time during my recent visit. It seemed that the staff were not concerned about respecting their patients time. Despite having an appointment scheduled for 12:45 pm, I had to wait at the office until 2:30 pm. Feeling frustrated, I eventually approached the front office where the person I spoke with suggested I reschedule my appointment if I wasnt able to continue waiting.

Katherine Hernandez Dr. Andujar always makes me feel comfortable and takes the time to listen to my concerns. He is very kind, and visiting his office is always a pleasant experience.

Nia Jimenez my appointment was at 4:45 PM and its 6 PM right now as Im waiting to get called by the primary doc. Ive only seen the nurse and she was really sweet, I didnt catch her name. Apparently there was 3 people before me...

Madelyne Farrell If I could not give any stars I would. This place is a complete joke. You cannot get in touch with the office unless you go through the call center. It takes forever for the call center to even answer the phone. I was late to my appointment about 15 minutes. It was raining and there was an accident. Well cant get in touch with anyone to re schedule my appt if need be. I got there and the front office lady said well mam you are late. I will see if the Dr. Can see you. Of course the Dr. Didnt want to see me. So she said I would have to re schedule my appt. Also the Dr. Gave me some medication that I was allergic too broke out into hives everywhere. Well couldnt leave a message to let Dr. Knkw bc mail box is full. This practice like I said is a joke. Dr. Harris is not a good Dr. To go to. She is rude and doesnt t are her patients very seriously. This should be a Mal practice suit waiting to happen. Tanks

Timothy Kallen Went here to have a procedure done. Very easy check in. Registration all was very quick and easy. Facility was outstanding. My Daughter picked dropped me and picked me up, she said it doesnt even have that Hospital smell. Did not go to cafeteria so not sure how good it was. But everyone was courteous and very friendly. Nursed in outpatient were outstanding. Great care.

Peter Petrella This is quite literally the worst experience I’ve ever had at an ER. My mom went into the emergency room with breathing issues and after diagnosing her by 8am (she came in at 5am) they didn’t come back to check in on her. They never asked her if she wanted food or water, and her oxygen levels stayed in the 80s and receiving oxygen was never presented to her as an option. When she asked to go to the bathroom and expressed that she has trouble walking, the nurse reluctantly held out her arm and proceeded to leave and walk away from the bathroom forcing my mom to walk back by herself. Her IV and blood drawing equipment was left on the table next to her the entire time, and when she pressed the nurse call button at 1pm after little no care or answers, the nurse accidentally hit the intercom button for her remote laughing and saying “she already went to the bathroom, I don’t know what else she could possibly need.” We got her out of the hospital so fast and to a new one where they IMMEDIATELY administered oxygen and said she should have been on it the entire time. The nurse at the new hospital said they are constantly receiving complaints from the care at your hospital and people are always transferring there to get away from yours. I will never in a million years recommend your hospital or your care staff. See the photo for the 8 hour old biohazard sitting next to her bedside table.

Louie Blue How far am I visited this hospital about 6 years ago? It was fairly new at that time however my experience on this visit was like day-and-night rude reception no empathy left in a room unattended for 3 hours I actually pressed love bell for a nurse and that took 15 minutes for someone to come. Then when I had to go to bathroom I was left completely alone. I must say this hospital theyre not leave me with a secure feeling I do not see myself ever going back again. Thank you ps it seemed like all of the employees were too busy to chatting horse playing and joking about things in their lives and that interested and doing. Their jobs NA attentive and professional manners words cannot express my disappointment and only took the nurse for tries to draw blood from my arms man. Im at a loss forwards.How far am I visited this hospital about 6 years ago? It was fairly new at that time however my experience on this visit was like day-and-night rude reception no empathy left in a room unattended for 3 hours I actually pressed love bell for a nurse and that took 15 minutes for someone to come. Then when I had to go to bathroom I was left completely alone. I must say this hospital theyre not leave me with a secure feeling I do not see myself ever going back again. Thank you ps it seemed like all of the employees were too busy to chatting horse playing and joking about things in their lives and that interested and doing. Their jobs NA attentive and professional manners words cannot express my disappointment and only took the nurse for tries to draw blood from my arms man. Im at a loss forwards.

Frances RodCruz Giana and Leo were so professional, they helped make sure I had the correct MRI. Worked with the VA to ensure proper forms and scripts were sent. Needless to say I spent the entire day waiting to get the correct MRI script. But Leo and Giana made it bearable with their constant communication empathy and kindness. Thankful for all of their help with the VA and getting this very important MRI done for me.

Mildred Mujica Ocasio HCA Poinciana Hospital is excellent, I am currently hospitalized, and last year 2024, I have been hospitalized several times and the experience has been so positive. The nurses Naomi, Ginette, Alba, Virgen are excellent, they treated me so well, they are so professional. I have to recognize Albert, he put me on a midline, he is so professional, he explained things to me and made me feel calm, Thank you. I recommend HCA Poinciana Hospital 1,000%!!

Nancy Lehnhoff I wanted to share my great experience w/all of you. Ive had 3 appts at this office (Health Orl Urology) & the staff are all so pleasant & proficient. Michelle, PA, is fantastic, knowledgeable & very caring w/the patients. Dr. Sarat Sabharwal, Urology has such gracious empathy for his patients. He is GR8 ! If you make an appt at this office, you will not be sorry. God bless.

Edward Williams I had the best service a man can ask for as a man I was afraid of prostate problems this Doctor made sure I didnt Have to wear a diaper The Doctor is a healer not a pill freak if you want to keep having problems with health go else where if you want to be healed and enjoy life here is the place

Bob raga Dr. Sarat is very honest and professional. He was very clear about the treatment plan from the beginning. He gave me full time to explain and discuss my case. The processes has been so smooth and fast. I discovered how Human by all means and supportive he is. Hes so respectful and cooperative. The office staff as well are so professional, accurate and helpful. They provided a close follow up, and didnt hesitate to call pharmacist and Insurance company for my convenience. The whole experience went beyond my expectation.

Jim Wildman Dr Sabharwal took over treatment for my prostate cancer 3 years ago. He has been caring and informative at all times. If you are looking for a Dr to partner with I highly recommend Dr Sabharwal. He does an excellent job of laying out options, expressing opinions and then letting the patient chose what is best for them. I’m very distrustful of doctors in general, but Dr Sabharwal has won me over. I’ve had 2 HiFU treatments in Cancun, Mex and 1 in the US. The last one in Mexico was with Dr Sabharwal and it was an excellent experience, much better than the previous ones. Dr Sabharwal has my contact information and I will gladly talk to, correspond with or even meet to answer any questions that I can for other patients.

Patricia Diaz CIGNA CARRIERS BEWARE - I called to make an appointment for my husband back in December 2022. According to the office, they called Cigna to make sure they were in Network, once they got the ok from the insurance, they called me back to confirm the appointment. My husband was seeing by the office in December 2022, January 2023 and February 2023. Last week (7 months later), they called me to let me know that the insurance didnt pay and that Ill be taking to COLLECTIONS 3 days later if I dont pay! (Same complaint as the other reviews! I shouldve read the reviews earlier) Usually when the insurance doesnt pay, the medical office will send you a bill or a call and give you (at least) 30 days to pay and then if you dont pay, they have the right to take you to collections ... However, THIS OFFICE DOESNT SEND BILLS TO THEIR PATIENTS. The worst part of it is that I called CIGNA and requested the call records to make sure they did verify the insurance at the first appointment. THEY NEVER CALLED, EVEN WORST, CIGNA TERMINATED CONTRACT WITH THIS OFFICE BACK IN 2018! which means that they shouldnt have accepted my husband as patient in the first place!!! Cigna denied coverage 10 days after the first appointment, and this office TOOK MY HUSBAND FOR A SECOND AND THIRD APPOINTMENT!!! But wait, they will blame it all on you as a patient ... Its your fault for not verifying the insurance in the first place, its your fault for not paying after the insurance claim was denied. Its all your fault!!! Dont they have personnel that takes care of this matters like any other office! BE CAREFUL WITH THIS PRACTICE - A FULL COMPLAINT TO HEALTH SERVICES IS COMING! - THEY DONT VERIFY INSURANCE -THEY DONT SEND BILLS - THEY DONT VERIFY DENIAL OF INSURANCE CLAIMS ON TIME AND KEEP ON GIVING YOU APPOINTMENTS THIS OFFICE IS A COMPLETE MESS!!

Sugel Arnaldi I want to thank Josie, who works at this company, for treating me with much compassion and kindness. I believe we should always speak well of people. I would like to add that I have been visiting this company for some time, and all the doctors who have seen me have been very good and have always helped me when I have a medical emergency.

Alexander Skinner If youre coming here for immigration exams trust me..... spend the money and go somewhere better. Staff is rude and dont take responsibility for errors. If against these warnings you do come make sure you verify the packages are labeled for the person because they label these documents with sticky notes..... important immigration exams papers... with sticky notes..... and God forbid you they get lost or arent placed and you need to get new ones and they charge you for the 195 for new copies..... stay away!!!!!!

Mohamed Yasin Urgent Med here at Goldenrod gives exceptional service and made me feel like I am family. Prices are affordable and illness is taken care of each time. Leslie shows concern and tries to make you feel at least even before the doctor walks in. Would highly recommend.

Luciano Santos “I had an excellent experience at Urgentmed! The service was quick and efficient, and the staff was extremely professional. I want to highlight the outstanding care from Josli and Taja – both were very attentive, helpful, and made me feel truly welcomed. I highly recommend this clinic for anyone looking for quality service with a compassionate touch!”

Amanda Medina Dr Patel and Madeline are amazing. I wish I came to this office sooner.

Figgy Sarah “dat loyal dimple tho” I came as a 1st time patient and Dr. Casella was very nice and handled me with care. The staff up front is very kind and sweet. I’m very happy with my first time experince here. Thank you.

Erick Flores Ever since I started in the education system back in 2021 here in the Osceola county, this place has been life saver. Thank you guys for all you do!

isadora bronzon Do not get me wrong, we went to the OCHS for the vaccine and it took hours. But I cannot lie that it was a great experience, the people were so nice and shout out to Marianne, she was such a sweetheart and helped us from beginning to the end. We waited 7 hours to get what we wanted but we did get it. So I can’t complain about anything.

Emily Steller Above and beyond! Love Michelle and Ryan!

Marlenny De La Cruz One of my favorite places to visit for my son Anthonys doctor appointments is Nemours. For the past 11 years, weve had the privilege of receiving care from Dr. Livingston and the cf team, who has been incredible in managing my son’s cystic fibrosis check-ups. The warm atmosphere feels like family, and it brings so much comfort knowing we are in such capable hands. Anthony actually enjoys going to the doctors here, which speaks volumes about the compassionate care we receive. I am immensely grateful for everything that the staff does for us and for all the families navigating similar challenges with their children’s medical conditions. Their dedication truly makes a difference in our lives!

Jamika L The service here was excellent and we were checked in very quickly. My child had to get a hearing test done and the Audiologist was very attentive, patient, and helped to make sure my son was comfortable. The building itself is very large and very nice. It was worth the 2 1/2 hour drive and I would take my child here again if needed.

Nawal Benzakour I been to this hospital 4 times in two years and they have been excellent each time. From customer service front desk collecting all information up front to the kind nurses. Strongly recommend them. The doctors here found a way to get my son monster truck stickers, which puts a smile on his face, and helped us address health issues the old primaries never figured out.

Priscilla Cabrera Hands down the best hospital for children. From the moment you walk into the lobby everyone is super welcoming and professional. The doctor that saw my son was so patient and gentle with him and took her time to explain every detail about treatment plan. Im truly amazed every time I go. Everything is super clean and beautiful as well.

nancy delacruz Nemours children hospital should be every parents first choice. If you want your child to be prioritized this is where you need to go. My child was seen by Dr.Tisma who is the most amazing human being I’ve ever met. Her job as a doctor comes second to the most humanly way that she treated and cared for me and my family. I cannot speak highly enough about this hospital and the whole entire staff of doctors. There’s a sense of unity and cohesiveness there that’s I’ve never seen before in any hospital. Once again if you want to receive good care. Let this hospital be your first choice!

Rick Burgess Medical and support staff are professional, wonderful and very attentive at Celebration Hospital. The level of care is excellent. Unfortunately the front entrance teams are ratcheting down and enforcing right wing non caring rigid rules. While waiting for the official visiting hours, I witnessed a husband that was refused entry to be with his dying wife. Clearly the entry rules are uncaring this week. If employees are managed this way then their CEO Doug Harcombe needs to add some compassion to his rules.

Jose Ramos Hi my name is Jose Ramos lm been waiting since 2pm at recovery and there is not room available on the floor. At this time 7pm the unit im going to,are making me wait for the change of shift. The staff in recovery has been great, tending my needs, and also letting my wife see me often. Since, i am diabetic the recovery staff made sure i was ablw to eat. I am upset with the delay moving patienta to their rooms, and administrqtion needs to look into this. Mr. Harcombe, should look into this, to make patients and family can get to their rooms un timely manner.

Reid Jeffries If you value professionalism do not use Dr. Celia Santini. EVER

Ali Abuobieda Excellent place, amazing staff and welcoming! Have everything perfect! Highly recommended.

Mike G If I could give this place a zero I would. Rude doctor & staff. Wait time was 6 hours. If you’re in pain, this is the last place you should come.

Bianca Oliveira Miss Zuleika (the receptionist) was extremely patient, polite and answered all my questions. I don’t have words enough to compliment the nurse Vicky. I had some traumatized experiences in the past, but she was so patient and made me feel so calm and comfortable! Besides this, she listened all my questions and explained everything to me. I’ve never felt so welcomed in a doctor’s office before. Definitely my best experience in my whole life. I’m very grateful for these two ladies!

stephany chirinos henriquez I love this place, customer service is incredible, front desi Zuleika she is super nice, always very attentive, the best! Doctor Lambert very nice, super cute and so nice! Also Ana super nice! I love this place they have made my pregnancy so pleasant and nice!

Mohamed Omerdin I was so impressed on how attentive and supportive the staff were. Especially Zuleika and Doctor Cano and one more staff that I wish I would have gotten her name, she helped fix the spelling of my neices and nephew name.I truly appreciate all their efforts to help my sisters family with their screening. *****5 Star treatment

Nadia Freeman Very pleased with my appointment for my children’s school physical with Dr. Cano. Jahaira Morales at the front desk provided excellent service. She was friendly, professional and expedient. Thank you and we look forward to our next visit.

Ana Alvarado Very nice, clean and wonderful facility as a new patient visiting and being seen for care. Dr. Vicky Smith and staff Zuleika were very wonderful and assisted me with everything I needed to know.

Krista Simpson Absolutely awesome experience everyone was perfect from the security guard to the PA. I was in and out fast. Only issue was with the triage guy he mumbled and did not talk English clearly at all then when I asked for him to repeat himself multiple times he got extremely man.. If he would just take a moment to think about what hes saying and slow down and work on pronunciation he would have saved us both time and frustration.

Bjorn Karlstrom Absolutely terrible experience. Spent 25 hours in an emergency room. Enormous waiting times. Had a spine injury and waited for 3 hours for first pain medication. I then got even worse pain and enormous pain in my chest so I had to get EKG. Nurse said it was probaly due to incorrect medication. CT scan showed injury but was not detailed enough so MRI was ordered. Got different diagnostics and opinions from 2 different doctors. Was waiting for the MRI but never got it done. Was waiting for a trauma center room but never got one. After 22 hours I was told no MRI was needed and they sent me home. I was told I got a prescription for pain medication but never got the prescription. Went to the drugstore 26 miles away to get it but they had never received anything. Then had to wait 4 days to get it because of incorrect prescription information. Nurses know nothing, nobody has information and when they say they will look into it it takes 2-3 hours to get a (sometimes inconsistent) reply. I have had and still have major pain and discomfort due to the (non) treatment there and will never set my foot there again. I have everything on record and Im now seeking legal advice

Sylvia Cruz I am glad to said that my experience in the Emergency room and cvicu and neuro tele was wonderful the staff was very helpful and professional in the Emergency room I would like to thanks DR. ROSARIO HE WAS VERY helpful and professional also the resident who took care of me she kept up to date with my treatment my nurse Jose Suarez and all the other staff that help me when I needed help they all did good and kept me comfortable while I was waiting for a room.thank you to every one in the Emergency room and to Amanda and Naomi in cvicu.

Randy Oney Horrific communication from nurses, residents and case workers. Not all nurses or residents, but when several don’t seem to care, or take a moment to actually understand what the problem is. Then when you push for an answer, you get the “I don’t know that’s somebody else. Not to mention language barrrriers. I’m very patient till I’m not. Started out expecting outpatient procedure, turned into overnight. Would not wish this treatment on anyone. Very disappointed!!!

Linda C. Smith My husband was attended to immediately. He received thorough care and was advised to be admitted for further testing. My husband was refusing this. A second doctor, a supervisor, came in to explain and stress the importance of being admitted and finding the source of infection. I am grateful for that advice, which we followed.

Yessica Silva The worst care I have ever received in an office

Melegal Name Had Hemorrhoids surgery with Dr Smith, R. The office staff including managers are very bad to deal with. They were rude and had a bad attitude that they had to respond to my complaint that its been 28 hrs and counting since my first call advising them I was running out of pain medication. Im calling them pulling my hair out in pain and they are telling me they are doing all they can to send the meds to the pharmacy. In this day and age it should take 12 calls to the Dr. office to get a prescription sent. Still not resolved!! They still haven’t filled it! Procedure and Dr was great. Its too bad for that clinical team!!

Javier Paz Three people at the front desk (two of them free) but only one admitting patients resulted in unnecessary delays for check in. The person scheduling procedures gave me dirty looks when I insisted on them being done soon, not four months away as she was assuring me was the only option. Do you know anyone who would be happy waiting four months for a critical care evaluation? This lady, Veronica Rodriguez, then sends me an email with a work order without any text, no instruction in the least of what it was or what was I to do. The office manager needs to train front line employees better.

Scott Barrow A very nice exterior and interior to the building!

Theany Chhay Dr. Charlene Lepane, she is really nice and make me so comfortable talking with her. she asked me a lot of question about my symptoms and she tell me about what she gonna do and make me feel I am in a good hand and full of hope. Thank you Dr. Lepane

Yoneiris Berenice Santana Loved it! The front desk is kind. Never had a problem with them. Thank you to the DR for all of her advice. She also seems to care about her patients.

Carolina Sanchez I highly recommend this as a PCP for anyone. Briana and Sanita in the front desk are very friendly and always trying their best to help. Dr Singh is so knowledgeable and one of the sharpest doctors Ive worked with. She is diligent on how to get to the bottom of your concern I am very happy with her help.

Jessi White Ive only had 2 appointments and they have been behind both times. The 2nd appointment I waited over an hour past my appointment time and I wasnt able to eat before work because they wasted my time. Why am I making an appointment if you arent going to meet it and respect my time?

Carlene Lawson The best Doctor we have ever had, one of the few reasons we hated to move from the area. I have never had a more compassionate or caring physician as Dr Singh.

Daniel Munoz Very poor customer service. The employees do not care about their patients. The world would be a much better place if every individual actually does things from the heart to pursuit the happiness of others; as a result gaining self satisfaction.