Robert Hart I want to thank all the following people for the awesome way they have treated me...
Talesha 3 east, mazie bell (lab), Susan(rt), rayon, dawn(rrt),mike fig (rrt), yazmin (housekeeping), Erin zeigle, Amy(supervisor),Nathan(rn), Jamie (nurse),Kim (tech),Kayla(tech),
Jessica (rt), Kirstie(rrt), Edward (rn),
Reb(tech❤️), ken, miss lee(food service ❤️), Lydia H, Cheryl(case management), Vicky(rn), Katie Thomas(rt), Sharon g *. All of these people went above and beyond to help me feel as comfortable as possible and were totally awesome to me which made a huge difference in my stay here. I would also like to give a special shout out to nurse leader Vicky ❤️❤️, Doctor downer❤️❤️ who ran test after test to find out what was wrong with me. Also lleana( care team). You are all professional and treated me with the utmost care and respect and that meant a lot to me. This hospital is lucky to have you here as you are all difference makers. Thank you for the love and hospitality. ❤️❤️❤️. Your an asset to this hospital.
Respectfully, Robert T. Hart.
5 /5
Lucia Crapps The Nursing and Care Staff were amazing! There was not one person who did not give me their utmost care and attention.
Everyone, Respirator, and Physical Therapist’s
Lab technicians, were all professional and excellent in preforming their work, and were pleasant even at 3:00 in the morning.
The house keeping staff were friendly, efficient and did a great job keeping my room clean and tidy.
The meals were delivered promptly at meal times, and were very delicious!!
The doctor was very professional and informative about my treatment plans. I only wish the “discharge procedure” could be more efficient.
No one wants to be in hospital but my experience staying at Lake Monroe Hospital was not a bad thing. I met some awesome, caring people. The hospital is lucky to have all these people working there.
4 /5
Lucinda Smith I broke my arm while on vacation, and I was seen quickly. I was impressed with the speed of getting through check-in, then triage and then making it to a bed in the ER. I also liked that the xray machine was brought right to my bedside. This isnt something Ive seen in Massachusetts. The treatment I received was great, and I was discharged quickly, with everything taking under 90 minutes from start to finish. I also attempted to get my medical records and the x-rays that were taken so that when I returned to Massachusetts I could provide them to my orthopedic surgeon. There was a problem with them not being able to burn the disc, however they did produce it the next day, and because I had already flown home, they mailed it to me. 5 star service all the way around. Thank you for making this very stressful situation a lot easier for me.
5 /5
Craig & Jennifer London Great experience. This hospital has come a long way. Went in for a mammogram. Check in and registration was seamless. Felicia at the front desk was warm and welcoming.
Person at registration was efficient and friendly. Imaging tech and ultrasound tech explained what was happening and provided me with great care as well as modesty. Mammograms are not fun but the staff put me at ease. The radiologist, Dr. Lopez was respectful, kind and informative. Overall a great experience.
5 /5
Julie Kulaga Never going back. I was admitted for a blood clot and while the thrombectomy surgeons were great, lack of communication between staff made this experience even more stressful.
I couldve had the procedure done the very next day if they told me not to eat so they couldnt sedate after I received a meal. Also fainted and suffered a head injury in the bathroom on night one when nobody came to help after following their instructions and hitting the call button.
It was extremely difficult getting discharged and a consult for an additional surgery needed for a rare condition. The doctor was very abrasive and tried pressuring me into letting them perform it even though I was not comfortable with their lack of experience and preferred a specialist in that field. Im still struggling trying to get that procedure scheduled on my own a week later.
1 /5