David Basel THE BEST experience I’ve had at a practice in my 59 years!! The staff was inviting, friendly, efficient and so calming and reassuring. I felt cared about from the moment I walked in the door. So refreshing!!
Dr. Marty Jacob has a great personality, sense of humor and kindness. So organized getting my plan for care and medicine in order.
5 /5
thomas west After my first appointment with Dr. Marty Jacobs I couldnt be more impressed. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff was incredibly helpful and accommodating, making me feel comfortable and at ease.
Dr. Jacobs took the time to listen to my concerns and thoroughly explain my condition. His expertise and compassionate demeanor were truly remarkable. I felt confident in his treatment plan and am already looking forward to seeing the positive results.
I would highly recommend Dr. Jacobs and his assistant and his team to anyone seeking top-notch medical care. Their dedication to patient satisfaction is evident in every interaction. Thank you for providing such an excellent experience!
5 /5
Louis Ferraro Could not have had a worst first impression with this office. First I called to set up an appointment as a new patient at 4pm during a weekday and found that everyone already left. I decided to leave a message and was told they would call me back, which of course they didnt do. Then I called back again and finally after a long wait I was greeted with "Hello?". Not "Hello, thank you for calling X office..." After asking if Dr Jacob is accepting new patients, I got hung up on while reading my insurance member ID number and did not get a call back.
I would highly recommend improving this process with your receptionists, as this was one of the worst experiences Ive had with a doctor.
1 /5
Jeffrey Schnur I had visits to Dr. Jacobs, and then to the P.A., Lisa, a few times a year for more than two years. A potential stone -- gall or kidney, I think -- had them monitoring my bloods every several months. But in all that time, Dr. Jacobs didnt so much as put a finger on me, or even a stethoscope. Eventually, I started seeing the PA instead, who did use a stethoscope, but again, no other touching. At one appointment, I related to Dr. Jacobs a strange, undiagnosed neurological symptom I have whenever I run a (rare) high fever. He told me that any problem would show up in my blood results. Really?! You dont need to be a medical professional to know how absurd his response was. All that said, both the doctor and the PA did monitor my bloods closely, and detected and kept an eye on the aforementioned gall stone issue, as well as a drop in my ferritin level. But no checking my eyes, my throat, my ears, my prostate (except for PSA levels) -- I was 66 with a family history of prostate cancer -- no urinalysis, and certainly no old fashioned palpation. Also, no "turn and cough" to detect a hernia. (A urologist just detected one and Ill be getting surgery.) Just another example of the failure of corporatized primary care. Several months ago I moved to Broward County and found a doctor in a private solo practice, a rare bird these days, for sure. This doctor and his staff are wonderful and very hands on -- literally. Decent primary care still exists, apparently.
1 /5
Roland Morin Once again, a very pleasant experience. Reception was prepared for my appointment and the nurse who took my vitals was gracious. Dr. Jacob took the time to my lab results explain my lab results and answered all my questions completely. Chosing Dr. Marty Jacob is one of the best decisions Ive made since relocating to Palm Beach County.
4 /5