Kim Whitaker I have been seeing Cheryl Collito for over 18 years and she is wonderful! Patient, kind, caring, you wont get a better mid-wife than her! The entire office staff is loving and caring. The office is clean, well decorated, and the receptionists are well informed and kind. I have never encountered a rude individual in this entire office. I like the fact that they are confidential as well. I would HIGHLY recommend.
5 /5
Helene Merker I found, as a new patient, Dr. Kero was informative, compassionate, and spent time explaining answers to all my questions. Usually doctors stand at their computers, and never turn around to speak to you, but not this office. Staff very pleasant and thorough, especially Carmen. She put my mind at ease immediately.
5 /5
Rebecca Dr.Hoche is the best obgyn you could ever see. Shes caring and compassionate, and make sure your health is taken care of with top priority. She will hold your hand in some of the toughest moments and cheer for you during the good. Ive been with her practice for 5 years and drive 50 minutes one way just to see her . She is a great surgeon as well. This doctors office has been great, the nurses and staff are nice. Theres only one down side...a little patience goes a long way with them especially when youll be put on hold for awhile, sometimes they have 20 people waiting in line before you and they go as fast as they can. Im understanding and respectful of that but some people arent! Yeah it can be frustrating as a patient but theres only so many staff to go around and they have to provide the same quality of care they do for you, for the other callers too. They are understaffed and spread so thin and still do a great job balancing it all. Now the mask policy is gone and your spouse can come to obgyn visits which makes it all the better now.
5 /5
Congeta Armstrong The office staff was unfriendly, unprofessional, uncaring , and shows no respect or gratitude to the patients. (WOW)
The Doctor was professional, and gentle. However his medical assistance makes it uncomfortable in the examining room, this took my focus off the Doctor. The medical assistance walk in the room and start giving orders, take this off, do that, sit here, all without an introduction. I asked her for her name and title, and she attempt to ignore me, I had to ask a second time before she answers, and of course she gave me an attitude ( WOW)
The Doctor recommend surgery for my problem, and as he was writing me scripts, the office staff was asking me to sign surgery documents standing in a hall way without explanation or accommodation. when I asked for assistance to schedule testing, the office staff told me to pick a card from the wall and call a testing facility they have nothing to do with it. (WOW)
I am a register Nurse in Florida/ in Family Nurse Practitioner School, so I am not practicing currently. Therefore, i am fortunate to receive Medicaid health benefits temporarily. I can only assume that they are this way because:
(1) I have Medicaid and they are accustom to treating this group of patients with little or no respect.
(2) They tend to believe it is acceptable to treat black patients as if they are not welcome
(3) They lack the education and caring mentality necessary to work in a medical setting, especially in a OB/GYN office.
(4) The Doctors allow them to be rude, and disrespectful to their patients. Either because they are not aware or they themselves do not care much how their patients are being treated in their office.
(5) The Office is in need of a MANAGER, a manager who knows how to manage a medical office. A manager who sets the tone for for all staffs to display at all times respect and friendly customer service coupled with professionalism.
Based on all the negative reviews , yet no changes have been implemented it is quite clear that the manager is incapable or uneducated in the field of management.
I had ask to speak with her, I was told that she was busy, and that she would call me back. ( WOW)
I waited a week, still I have NOT receive any communication from her or from the office regarding my surgery to be scheduled. (WOW)
I had really like the Doctor , and I wish I had the opportunity to sit with him and ask question about my surgery and what to expect. Instead the Office staff gave me a very bad experience in this office.
1 /5
Nicole DiMonda Dr.Hoche is hands down the best! I have been seeing her for five years and will continue to see her for life! She delivered both of my boys and gave me the best care throughout both of my pregnancies. She listens to all your concerns, makes you feel comfortable and truly cares for her patients! Go see her if you want the best care for you and your baby!
5 /5