Ahmed S Lakeland Regional Health - Lakeland (FL)

Nannerl Mcpherson I have been taking my newborn and my toddler her for the past two months and all I see and feel is welcoming very professional , dr Susan is so professional and knows what she’s doing and I feel her energy that she loves children and the medical assistant don’t remember her name but she’s so professional and polite Thanks Nannerl!

Richard Chase Dr. Merges is the best--I looked a long time to find a physician of his caliber. Im so sorry to hear that he wont be practising, from this location any more. Spasiba bolshoy!

Cecil Lott My experience at this location was outstanding. The helpful caring attitude and customer service I was provided was exemplary. Starting with the front desk/check-in lady to the nurse practitioner, Ms. Pullukat, and her nurse, Andrea, they all provided the caring and professional service that is, in my opinion, a credit to the health care profession.

Deb Davis I saw Dr. Foppe in the ER at Lake Wales in March of 2021. He was very kind and immediately focused on the issues I was having. He was informative and accurate in his assessment of my illness. I have since followed up with MULTIPLE MDs that have all missed the mark related to this particular issue. If Dr. Foppe had a general practice I would be his first patient. Im a retired ER nurse by profession and so Ive had experience with many, many physicians over my career and in my estimation hes one of the good ones!

Divinely Deedee Good and Bad. They leave at 12pm on Fridays. I love my Doctor but its hard when Friday is more convenient. I mean if they had like alternating nurses stay on Fridays to answer the phone this would be optimal service.

Dawn Prystash I can never get to see my doctor when I’m sick. Thankfully, there is Teladoc. I don’t prefer Teladoc, but what can you do if you can never get into see your doctor? God forbid it was something serious. I would die before I ever got in to see him.

Marie Czerniakowski David Ellens is my PCP and he and his staff are outstanding. Everyone is very professional and helpful. They answer all my questions and I am very pleased. Appointments are kept on time and the waiting room is very pleasant.

Shelbi M. I wish all childrens ERs were as wonderful as here. We are here out of state and brought my daughter in for a huge rash that turned out to be strep and scarlet fever. We were in and out within 2 hrs. My daughter has major white coat syndrome and the nurses were so patient, kind and worked with her and made it a good experience. Even the part that was scary for her they handled her with compassion. She actually left and thanked us for taking her to "get better" which has never happened at any doctor before. I am so thankful for the nurses and the doctor we saw. Even as we left my daughter waved goodbye to the nurses at the nurses station and got a smile and wave back from every single one.

Breanna Canarie The care team is great. The doctors are smart and for the most part they are punctual. HOWEVER, their billing policies are a NIGHTMARE. They force you to pay their “estimate” up front which always ends up being way more than the actual cost and they refuse to give you a refund if you have any other claims (even unrelated) ones still processing or if you have any other claims appointment. If you’re going to charge people on the date of service, you should refund them when they overpay, no questions asked.