Carol Jenkins Barnett Pavilion for Women and Children - Lakeland (FL)

2 /5 Othello Jones: The first star is for visuals - the place is beautiful on inside and out. The second star is that my baby was born/delivered healthy without any complications im very thankful that being the main goal. 1st complaint is we requested to change positions (squatting and on knees for delivery) for comfort because the assist of gravity and it assist with comfort, the midwive nurse who was there to do the delivery was very intense and forceful she said no to her changing positions because “I’m old I don’t want to hurt my back getting down to catch the baby” And we believe as a result of giving birth on her back she tore about an inch almost 3 months later and she’s still hasn’t completely healed. 2nd customer service was complete garbage. Once we got up to the unit to sign in the dirty looks from nursing staff start to roll in (all woman) who as a man I’d thought would be more compassionate and understanding. I the father was sent away for some badge and when I came back and once we got to the birthing table for no reason other then simple profiling they gave my wife a paper and asked her to sign it if she wants me to leave they never asked who I was they completely ignored me and the whole time she’s beginning to dilate closer to completion. I was arguing with the midwife about her comfort meanwhile she’s in pain and scared for her life that she’s going to die giving birth. 3rd The forceful midwife was very argumentative about everything we requested for the placenta not to be removed immediately so the child can finish receiving nutrients and oxygen from it by she kept tugging at it causing my wife more pain and discomfort and ruining the moment she just wanted to pop the baby out rip the placenta out cut the umbilical cord wam bam thank you mam and get out of there it ruing the process of the moment thankfully our little sunshine absolutely lit up the room and out shined the evil midwife’s darkness I’ve been so preoccupied with baby stuff loving on her working extra hard to take care of them both that I’m just now posting this almost 3 months later but once I find out her name I will call HR or whoever to make a complaint treating a young couple with their first birth that way is just nasty and the stupid staff nurses who standby and let her treat us that way 4th we are both people of color and I believe they treated us poorly because they were stereotyping us even though we are both kind easy going people in a vulnerable situation we originally planned a home birth in hopes to avoid exactly what we experienced, we came in because my wife was scared and was feeling major discomfort this being her first birth also her mother passed when she was real young due to complications after birth so she had reasonable concerns that’s how we ended up there. These stupid educated people know the statistics of black women in America dying during and after birth I see how the way the treat women of color can make a women with complications worse. I’m so hurt by this, this is my hometown I’ve lived here my whole life and I love Lakeland but I’m also not surprised even when I went to the pediatrician we saw another young black girl who just gave birth who said she had a similar experience. On a positive note our little sunshine is doing great growing healthy and strong so happy we chose to purse home birth with a midwife who educated us and prepared us for the process everything went perfect until. I don’t believe everyone else’s experience was like ours, or will be. Its helps if you go to a midwife for homebirth company who will guide you through the pregnancy process and educate you. If you end up in the hospital make sure to have a Doula(ours missed the birth because guesss what it was on her birthday she was out living it up) also your mom/mothers who will help speak up comfort and support you when these nasty medical staff will not listen. Request the doctor any superior if they don’t follow reasonable request like don’t cut the cord or pull out the placenta immediately or to get in more comfortable positions. The end jerks

5 /5 CHEFTIMP: Great experience considering we had to go there! Couldnt have been happier with the service we received. From the receptionist the nurses and the Dr! All great and my son was just dehydrated so that was a good learning experience for us to make sure we drink more. Would definitely recommend here if you need a good childrens hospital!

5 /5 Leslie Adanna: I will start off by saying as a black woman I was very nervous about giving birth bc of all the stories but the nurses at Lakeland Regional (LR) are awesome!!! They really put my mind at ease and gave me top notch service! I had nurse Rebecca who was awesome and gave me some insight as a mother. I really appreciated that! She is just a wealth of knowledge there was another nurse blonde lady who was my overnight nurse. Shame on me I can’t remember her name but she was GREAT! I think bc by that time I was in the throws of having strong contractions lol then there was Nurse Brittany sorry to all the other nurses but she was my favorite lol she was just a ball of energy, she put me at ease, walked me through everything. She was just super awesome! When I can drink I would definitely take her out for a night out on the town! lol on the the food… they give you a congratulatory dinner for giving birth but honestly the food is pretty sub lol I mean just order out if you can. But other than the food my experience was great, I am so thankful this was my first experience giving birth. Thank you to all the wonderful nurses at Lakeland you guys are just really awesome!

5 /5 Addison Wilson: Rhonda Jackson is by far the sweetest and kindest OB I’ve ever seen. She made me feel truly heard and understood in my experience. I typically am nervous going into appointments, but she made me feel so comfortable from the moment she came in the room. She advocated for me to have my own choices and helped me in every way she could. Her love of her job is very clearly shown through her work. This office is always great, but Rhonda went above and beyond today. Thank you so much for your kindness.