5 /5 Shannon Kratz: I cannot say enough about our experience at this incredible Salon. My 17 year old daughter wanted to cut her very very long hair very short. Time for a change. I researched salons, read so many reviews. I found Karen. We exchanged texts, and pictures of my daughter then we talked. Karen asked just the right questions and knew how to help us donate the hair to a reputable organization. I knew she was the perfect woman for the task. Shes insightful, caring, kind, courteous and so genuine. Karen and Jen were very welcoming when we arrived, we didnt wait at all, they worked as a team. My daughter was listened to, given options, honest well thought out opinions and treated with respect. Karen left my daughters hair a little longer so she could get the feel for it, later in the day she decided a little shorter was what she wanted. Karen worked her right back in. My daughter is so thrilled! Thrilled is really an understatement. Karen even called to check in and make sure my daughter was happy the evening after her cut. Such a nice touch. Weve found our new salon. I highly recommend Exquisite Hair!