5 /5 Andy Perry: These guys were absolute lifesavers. If you ever have automotive issues on
Interstate 10 or 75 and say 40 miles from Lake City, these are the guys you want.
I spent 5 hours on I-10 waiting for AAA to arrive. When they said it might not be until the next morning, I immediately called Jims Auto and Towing service. The flatbed showed up 45 minutes later and the driver took great care to not so much even nudge my front bumper. Pretty soon, I was dropped off outside the gate in front of their shop late at night where I slept in the van and waited for the shop to open in the next morning.
The shop has by far the largest waiting room Ive ever seen at an automotive shop - very comfortable to be there and wait. Although they were very busy, they really worked hard to get me back on the road. Jim came out everytime when they found a little more information and was giving me frequent updates. In the end it was him who took it out for a test drive to make sure it was roadworthy again.
A few hours later, I was good to go, and I made it back to South Florida that evening. AAA also sent me a reimbursement check, so even if you do have AAA just call them and get reimbursed later. I saw a lot of horror stories in these reviews about people waiting on the side of the road in this region for hours- not something you want to do in the Florida heat. The shop itself is AAA approved and you will get 10% off the labor up to a savings of $50 if you just show them your card.)
Honest, trustworthy, and extremely competent is this shop. Thanks again, guys - you are awesome!