4 /5 shelby: i had an endoscopy here and i was very very nervous like you have no idea. and after reading the mixed reviews i was even more concerned. but my experience here was truly so wonderful. even the front desk lady who assisted me was nice and helpful. the nurses in the prep area were beyond amazing, Raymond and i wish i remember the other girls name she was so kind and warm and comforting. and the anesthesiologist dr. Carlson just wow! he explained everything and answered my questions so nicely. i asked for an extra blanket and he gave me 2!! i could cry i was so relieved with the care i received from these people. though i will say in the recovering area which had different nurses it was not the same experience, i was told i would get water or juice and crackers and i was not even offered. i felt i was rushed out to leave and within less than 5 minutes of waking up i was out the door.
thank you to the nurses in the prep area, Raymond, Dr. Carlson, you all helped me tremendously and set the bar. i hope others can learn from your care and kindness. they also call you to check on how you’re doing the next day!