5 /5 Mark Irvin: A-1 and they’re especially the tow truck guy ( I think he said he was “turtle”, anyway, they will know which guy I’m writing about.
A-1 sent a truck operator who went way beyond anyone’s expectation for taking care of us. “Turtle” was his nickname as I recall.
Our class A motorhome died in front of Prince Chevrolet on North Valdosta Road at 4pm on a Friday. We had roadside assistance insurance and went through every option, promised, others taking money and not showing up, rejection, and lots of we will be there in 90 minutes….blah, blah….anyway, let focus on A-1.
Finally by 1:00AM, we contacted A-1, all they said was “we will be there, pay us before unhooking”
This was a very complicated job as our motorhome is 25 years old, has air brakes, air suspension, sits very low, we had a lot of work to get to where we could tow….hunting and finding hidden air bleed valves to release brakes and more.
Bottom line, he stayed with us all night finally getting us to an RV park and out of danger, we both saw the morning sun. If you could have witnessed his determination, you would be impressed!
I know that this is about A-1s “can do” attitude and the drivers care to do everything possible and finally got us to safety.
My wife and I are so grateful for A-1 getting the job done and I can’t say enough about “Turtle” the driver. If the name was different, he will now be known as turtle inside the company.
Thank you so much, I highly recommend A-1!