Automotive ER 1 - Douglasville (GA)

5 /5 Larry Green: Godsend! Went to several places for my AC(blowing fuses, not working at all) Had me stomped, and I am a journeyman, mechanically inclined. I totally explained to them the symptoms as well as different events of it blowing fuses. Most places told me I needed to leave my car with them for days, and they had to diagnose and then see what the problem was. I just rode up to this garage and just happened to speak to the owner and explained things to him. He took a quick look and tested things and told me exactly the problem and about the cost. A whole lot less than anticipated and was fixed the same day. I had another vehicle, and he came by quickly to diagnose the problem as if it were second nature. Now, both are running fine, and I am forever grateful. Awesome people and their ability to make things very understandable.

1 /5 Sonya Preston: When you try to give a small business a chance it doesn’t always work out . This by far was the worse experience! I had an insurance claim as well as a separate work order for my car . The owner lied about being a certified Mercedes tech . He also lied about diagnosing my car . Basically made up things wrong with my car so get money out of myself and my insurance company. He gives out hand written incomplete invoices . You will only have a list of items without a price then will total it up on invoice as one flat price not knowing how much or what the cost or charge was . I left the same day after repair a hose flew off ! He came out to out the hose on wrong again ! The next day car broke down again ran hot ! I paid out 2,400 just to be stranded !!! But , small claims court will be assisting me in this matter along with my insurance. Please beware do not take your car there !!

1 /5 Myles Thomas: Paid nearly $300 for a brake job that was never properly fixed. I had to come back multiple times because the brakes were still screeching. I ended up going to a trusted mechanic in my hometown, who showed the pads were installed incorrectly and fixed everything for under $125. He also confirmed I didn’t need the $400 caliper Carter’s tried to upsell me on. When I tried to speak with the owner, he got loud, used profanity, and told me to get off the property instead of owning the mistake. I wasn’t there to argue — I came respectfully to explain what happened and see if we could work something out. He kept saying he “took money off for certain things,” but at the end of the day, I still paid for work that wasn’t done right and had to pay someone else to fix it. That’s not good business. Completely unprofessional experience. I wouldn’t recommend this shop to anyone.

5 /5 Bag Motion: Had my Tundra serviced here. The customer service was great and the work done was high quality.