CMC Tire & Service Inc - Valdosta (GA)

1 /5 Joe Jackson: The absolute worst service any company could provide. Took advantage of my son after breaking down getting it towed to the shop. Explaining on the phone that the alternator was bad he drove 3 hours back to drop off keys they called him 2 days later saying car is ready. He drives 3 hours back to pick up the car and they didn’t diagnose the problem they put a battery in the car and said it was good. Left shop drove 133 miles to breakdown again. The same problem happens again and had to tow to a great shop to really fix the problem. How do you miss this? My son was willing to pay for the overpriced battery he just asked to be refunded for the diagnostic and they said no. Actually the owner Kevin said no that it could have cracked driving down the road. Hey Kevin might want to have trained technicians to work on cars bud. Also taking advantage of people is not a long term business model before u close up shop. Hope everyone reads this before they even consider have work done with you. Truly unprofessional and incompetence in every aspect. Ps… does that crack look anywhere like a recent crack.

5 /5 terri betts: Quick great service here. Kevin was so accommodating for my oil change. So very polite and professional. Ihighly recommend this place.

1 /5 Natalie Smith: Kevin “assisted” me. I was sent from another Goodyear that was a commercial only facility and told they could help me l. The gentleman even called ahead to let them know I was on the way. They had 45 minutes left to close and I am from out of town and needed assistance. He turned me away and told me it was too late in the day. As a handicap disabled woman traveling alone it was horrible to be treated this way. I’d like to think there are good men still out there that would at least put the car on the lift and check out if something is stuck or going on. Turns out the fabric liner for wheel well was coming lose. It takes literally 5 minutes to put it in the air and take a glance. I will not be using Goodyear after this customer experience. Do better Kevin.

1 /5 Arnijah Serieux: Would definitely give establishment 0 stars if I could. I spoke on the phone with Kevin (who by the way spoke extremely pleasant on the phone) this morning about what services I needed done to my car. Kevin stated to me there would be a fee for my car having to be put on their machine to tell them exactly what was wrong although I had already given them the specifics on what was wrong with my car. He stated the inspection fee was $37 but never stated there was an extra $3 service tool fee added on. I got here with high hopes that my car would be fixed only to be given a price of $887 because they wanted to replace both sides of my brakes when only one needed to be replaced. I asked if I could request for only one side to be replaced and Ted became rude and told me no that “these small businesses just do anything and they were not going to just change one side.” I became upset because what happened to just giving the customers what they ask for and what they are willing to pay their money for. I explained that I didn’t feel as if I should have been charged an inspection fee after I had already explained the issue with my car and that I was under the impression that they would be able to change the one side. He didn’t seem too bothered and didn’t really seem to care that a customer was leaving upset. This has truly showed me why to continue to support our local small business because the big businesses DO NOT CARE. Please before choosing here keep trying the smaller business because THEY DO CARE !

5 /5 kimberly clem: I had gotten stuck on the side of the road traveling from Florida to Alabama. They were able to get me in fixed up and back on the road with friendly good available prices