2 /5 Phuong Tran: The technicians at Donnies Automotive are friendly and approachable, which I appreciated. I recently had a clutch issue that needed replacement. They told me theyd use parts close to the original manufacturer’s, which was fine by me. However, I found out they sourced cheaper parts from OReilly Auto Parts, which I wasn’t expecting.
While I understand that refilling fluids isn’t part of every service, if the vehicle loses any fluids during the repair, I feel it should be topped off if it was lost during the repairs. When I got my car back, it had no coolant or power steering fluid, which was concerning.
Additionally, the new clutch doesnt allow the car to drive as smoothly as before, which is disappointing, especially considering the premium labor costs they charged. There were some positives, but overall, the experience didn’t meet my expectations.