Firestone Complete Auto Care - Cartersville (GA)

5 /5 Kate Murchison: Five Stars!! I had an issue with rotors on my new (to me) used car. I was having to deal with a 3rd party warranty company, and Trey and Will made the process seamless! I had them replace rotors, brakes, and had some other services done, like alignment, filter replacement, and it was pristine. It was QUALITY service. They kept me updated throughout the process on what was wrong and what we needed to do in order to fix it. These guys are great. Thank you again, Firestone! Definitely will be coming back!

5 /5 Sara Turner: I had an excellent experience at Firestone in Cartersville! From start to finish, the service was top-notch. Trey, the store manager, was incredibly helpful and professional. He took the time to clearly explain the issues with my car and made sure I understood all my options before moving forward. The team worked efficiently, and the turnaround time was faster than I expected. My car is running smoothly, and I left feeling confident in the quality of the work. It’s not always easy to find a shop you can trust, but Trey and the Firestone team made the entire process stress-free and transparent. I highly recommend this location for anyone looking for reliable, honest, and courteous car service!

5 /5 Morgan Reynolds: We always have a great experience at Firestone, and a huge reason for that is Trey Turner! The entire team is professional and helpful, but Trey truly stands out. He’s knowledgeable, kind, and incredibly patient—he takes the time to explain everything and makes sure we’re completely taken care of before we leave. He treats every customer like family and goes above and beyond to make sure everything is done right. It’s rare to find someone so dependable and genuinely invested in their work. Trey is a true asset to Firestone, and he’s the reason we keep coming back time and time again!

5 /5 Cold Fox: An excellent auto service and customer satisfaction was the objective for our visit. This location did not disappoint!

5 /5 Tyler Blackwell: Trey and the team at Firestone always take great care of us. I never have to worry about tire issues & they handle everything from pricing to last-minute appointments without a hitch. The free rotations are a solid bonus and their tire deals throughout the year are hard to beat. As far as I’m concerned, there’s no reason to go anywhere else.