5 /5 Paulette Jones: Mr. Bart and his team were great help. One morning, I came out to my van acting crazy unexpectedly; shaking, engine light blinking, etc. I called at least 10 shops that were ordinary, and no one had availability, including the dealership who was booked for months.
H & A Tire told me to bring the vehicle in as soon as possible, and before lunch, I knew what the issue was. I left my vehicle overnight as the required parts wouldnt arrive until the next day. We discussed pricing ahead of time so that I could agree or disagree with the repairs.
The next day, I was informed when the vehicle would be ready. About a week later, the same issue came back but was not as bad as the 1st time, I called H&A, and they made time to fit my vehicle into their schedule within a 2day time frame. We discussed the new diagnostics, and they were very accommodating due to me having to return.
Neither issue was caused by the shop, and I am so grateful that they were able to figure out the cause and put an end to it. Ive been smooth sailing since.
Big thank you to Mr. Bart and Mr. Taylor.
