Karisma Contour Body Spa & Salon - Augusta (GA)

1 /5 Orange: I along with someone else gave this salon multiple chances. The first time, they had my mom in for 7+ hours for a hairstyle that I could’ve did and I’m not a hairstylist. The time I came in, I was in for about 6+ hours and ms. Pat was late by about 30 min. I gave it a 3rd try when I had my appointment booked 2 weeks in advance. I get there for my 9a appointment and the doors were locked and no one answered my numerous phone calls. I wait until about 9:15 and see the door was still locked...confused, I check the hours and it says they open at 8a? I call two more times and just give up and go home. I would have liked a phone call if something came up but I’ve just given up on this salon.

5 /5 Cyn: Nappy Pat is fantastic!!! Her salon is beautiful and is nice and fun. Shes loves what she does and it reflects in her work. Ill definitely return .

1 /5 Lannette P: The owner of this salon, Patricia Flournoy is extremely unprofessional and an absolute ripoff, to say the least. I scheduled an appointment with her receptionist on July 15, 2021 and was told that I had to put a $30 deposit down for being a new client and that it would go towards my service, which was $105 for a silk press!! I gave her my credit card information over the phone. The appointment was scheduled for July 31, 2021. Upon arriving for the appointment, I was told by Patricia that my hair style would be $130 and that with a treatment, which I did not receive. I waited an hour to even be seen by her, to only have had a basic silk press done that should have been $105 and not $130. I contacted her shortly thereafter about my card being charged $139 and she said taxes were added. This wasn’t mentioned to me. She also said that she thought I received a treatment and that she would reimburse me $25 because I didn’t. I ended up getting the $25 back for that, only to find out that I was charged $32 and that it wasn’t directed towards my original service. I addressed her with this and she hung on me. I basically ended up paying her $146 for a basic silk press that her student assistant did the majority of with no trim or treatment. She is rude, and very overpriced and it is very disappointing.

5 /5 Danisa Hunt: NappyPat is an awesome hair stylists! Without me saying anything she knew what to do with my damaged hair. With confidence she explained how I would feel when I walked out of her salon. And did!

5 /5 Michaela Baker: Nappypat did an amazing job on my hair. She and her assistant made me feel welcomed and like a celebrity! I can’t wait to go back for a color touch up