1 /5 Wauketa Hill: I wish that I could give ZERO stars! I visited this business on July 29, 2025 for a tire plug , which was $50. I received 2 plugs/patches and I was cleared to drive off but when I got a half a mile away, the tire that was fixed started to sound and feel funny. I pulled over and there were only 3 bolts in the tire and 1 stud was missing. At this time the business was closed because I was their last customer. I had to get a tow back to the shop. The owner did not reimburse me for my tow and claimed that I could have driven with 3 studs and bolts but I came in with 5. I only wanted my tires properly fixed and a reimbursement due to this not being my fault. The receptionist is the owners girlfriend. She has him saved under “my sweetheart” and he is her husband and they have 4 children and she had a bad attitude as well. She had said that she fires the staff for not doing their job but he, the owner, thinks that she’s being harsh. He was very rude and would not agree to reimburse me. They also could not fix my tire and had to ask the workers behind the shop to do it. The men at this shop were very helpful and stated that I should be reimbursed as well because things could have ended badly! The men at the shop behind them showed me where the bolts were attached wrong and was strip as well as the tire striping. DO NOT BRING YOUR CAR HERE!!!
UPDATE::: after an hour of waiting at the shop behind this business, she walks back to me and attempts to start an argument about this review! She was yelling and saying that she has a masters degree and she doesn’t need to be in the internet. She was very irate and I told her that it seems like we’re both upset so have a good day. ALSO, while waiting a woman pulled up and stated that they messed her car up as well!! REVIEW WILL BE DELETED WHEN I’M REIMBURSED!!


