5 /5 Joe Delulio: I had the absolute pleasure of working with Matt Long at AAA, and I cant say enough great things about my experience. I originally walked in for an International Driver’s License, but I left as a proud and very satisfied AAA member, thanks to Matt and his incredible customer service!
From the moment my wife and I walked in, Matt made us feel like we were the most important clients in the room. He took the time to walk us through every step of the process with clarity and patience. He didn’t just help us with the paperwork—we felt genuinely cared for throughout the entire visit. It was clear that Matt’s goal wasn’t just to get us out the door with a drivers license, but to ensure we understood everything we needed, making us feel completely at ease.
What truly stood out, though, was the level of personal attention and exceptional customer service Matt provided. He took care of us in a way that felt more like we were friends than just customers. His attention to detail was impeccable, and he made the whole process seamless and stress-free. On top of that, the entire AAA team was friendly and welcoming, creating a fun atmosphere that made our visit even more enjoyable.
In a world where customer service can sometimes feel transactional, Matt went above and beyond to make sure we had a fantastic experience. It was so refreshing, and it really speaks to the kind of care and professionalism AAA stands for. Were now loyal members of AAA, and it’s all because of the outstanding service Matt provided. Highly recommend!