Romes Auto Spring Repair - Quincy (IL)

Jeffrey Wichern Dave, Pete and Wes were monumental in a clutch situation. This is the kind of customer care second to none most companies should learn. They took on a task probably needing a “sometime next week we’ll get you in” on a blazing hot late afternoon in order to get me back on the road. I’m forever grateful to these guys. Thank you Delta!

Bob Heffren Very Friendly , and the work was done in a very timely manner

SheepdogX I take all my cars to Dans because his service is good and fast. The loaner car is a big benefit too. Best towing services as well, including rebates on tows when you have previously had work done there.

chau truong I came in on Monday morning 6/16 for oil change, state inspection, and car check since it made weird sound when driving. It was my first time visiting the shop after reading positive feedbacks from many online resources. I was welcomed by a mechanic man. He was straightforward, honest, and described what the car’s problem was. The price was reasonable and I also got some discount since it was my first time there. Overall, I was satisfied with their service. Definitely recommend to everyone. Making appointment is highly appreciated, so make sure you do that before coming in.

Devon Patchin Great customer service- Very quick. Great quality.

Erik C Top notch! My truck received damage to the back driver side door, and the side frame. The quality of work is fantastic. But what makes this a 5-star review is the customer service. There was a slight issue to the inside of my truck after I picked up my vehicle. I called and the manager rectified the situation and apologized. The manager did not make excuses for the issue and instead recognized the area of improvement for future customers. We were able to come to a resolution. This one encounter will now make me a forever customer of the Bump Shop! Quality work plus great customer service, great work guys! Attached are before and after photos

Frank Froman We had an accident in St. Louis one evening and called Peters. They sent a large tow truck early the next day and brought us and the car back to Quincy. They loaned me a car for a week, found that my car was too damaged to repair, and found a venue to sell it which we did. Their charges were totally reasonable for all they did, and their professionalism was excellent. They will have any future business ever needed.

Drake Dodd Helped me when he was at his busiest time, very friendly and offers great prices

Deedee Raveling Romes replaced broken leaf springs for our 5th wheel. Family owned and operated business. Super nice and knowledgeable guys. We would highly recommend them. ROMES: Thank you so much for getting us back on the road in a timely manner!!