The Bump Shop Auto Body - Quincy (IL)

5 /5 Erik C: Top notch! My truck received damage to the back driver side door, and the side frame. The quality of work is fantastic. But what makes this a 5-star review is the customer service. There was a slight issue to the inside of my truck after I picked up my vehicle. I called and the manager rectified the situation and apologized. The manager did not make excuses for the issue and instead recognized the area of improvement for future customers. We were able to come to a resolution. This one encounter will now make me a forever customer of the Bump Shop! Quality work plus great customer service, great work guys! Attached are before and after photos

5 /5 Abigail Langin: i 100% recommend using this shop. deanne, the manager, was absolutely amazing during my experience with the bump shop. they communicated with me throughout the entire process, calling me regularly to keep me updated, and let me come look at my car to explain what they were doing with it. on top of all that, they helped me get a rental car so i would be able to make it to my chemo treatments and to be with family when it turned out my car repairs would take longer than expected. when my car repairs were finished, my car looked like new. i’ll be going back with any car repair needs going forward.