University Car Care Center - Baton Rouge (LA)

5 /5 Jonathan Bishop: Mr. Mark took on the failed AC system in my truck and was very honest and quick with the work at hand. He communicated very clearly what needed to be done as well as any surprises once diving into the job. His prices are also very fair and competitive with the rest of the market. The AC worked just as good if not better than the day I drove it off of the dealership lot once repaired! Thanks again for taking on this job and we will definitely continue to use your shop.

5 /5 Kim Weber: My husband and I have been going here for several years! Mr. Mark goes above & beyond to help get you back on the road safely!! He’s extremely knowledgeable, & honest! He won’t let you replace parts that aren’t needed.. my husband had thought he needed to replace his clutch but Mr. Mark said no, I can just adjust it for you and you can save some money.. there’s been many instances that he’s saved us a lot of money! The area is sketchy but he’s helps the community around there.. I’ve seen him give money out of his own pocket to a guy off the street.. he has replaced numerous parts, some I’ve bought online… I won’t trust my vehicles with anyone else..

5 /5 soheil kafili: Outstanding Service! I was thoroughly impressed by the level of care and expertise shown by the mechanic. Not only did they expertly address the issue with my vehicle, but their willingness to explain the process and ensure everything was functioning correctly was above and beyond. Its rare to find such a dedicated and caring professional in the automotive industry. Highly recommended for anyone seeking trustworthy and high-quality car care!

4 /5 Paul J: I have had several experience with this business. Each one has not been pleasant. The owner always seem rushed in encounters with me. Interactions are as if I am a nuisance as opposed to conducting business In a professional manner. The owner appears to always display a negative attitude. In our recent conversation, I learned that service on engines is not being conducted at this facility. Also, neither are foreign vehicles. Mark, owner, is a friend of my dad, but I have not known him on a real personal basis. This may be the reason underlining cause of such experiences. I was satisfied with the Owners response. Although, prices at University Car Care may be a bit high its justified the performed work. I have given Mark a another chance to make good on his promise. Papi spent a lot time today with Mr. Mark. Mr. Mark is doing a full inspection for Papi, all mechanical repairs and recommendations. Mr. Mark is greatly loved by dad. My dad turned against me for Mr. Mark, I was hurt but took time to understand their tremendous bond. My dad has spent times at Mr. Mark house. Mr. Mark has agreed to speak with corporate about the purchase of such landmark. Thanks Big Papi, from Our Family. We Love You Mark forever!!! Papi