M W Clean rooms, single rooms wonderful staff, ER was really overcrowded once we got on the floor was significantly better. They had great staff and the options for meals for families and employers was so much better quality then RGH. Would go back to Unity without a doubt besides ER.
5 /5
olivia cook my roommate was there from 9:30 pm to 3 am with a concussion and possible broken wrist and the most help she got was an ice pack and a bed. we left because they said it was gonna be like a few hours before she actually got help
1 /5
Katelynn Byrnes They bring back the level of care that people deserve. I dont feel like a number here; instead I have always been met with wonderful individuals who care and know you are human as they want to help. Reading the reviews on this wonderful place makes me feel like racism has lead to the poor reviews they have received...please give it a shot as it is truly the best care I have ever had in Rochester.
5 /5
Sarah Howard I am really disappointed with getting the appropriate communication between patient and doctor. I was told by one of my sisters that this was the place to go for health care. After relocating from another state and all. I have had to call and get paper worked faxed to Orthopedics, Heart Specialist and pulmonary specialist etc. I had all the necessary forms signed when I went in for my very first appointment. This is beginning to be a very stressful task for me. My mental status is declining tremendously. I feel as if I am going to have a nervous breakdown. What can I do?? Please help! Thank you for your input.
2 /5
Kristy Hoffman I came to this "facility" in a terrible state. I was later told that in addition to the violent vomiting, my skin had turned yellow, my eyes were red, bloodshot, and sunken in, and the skin around my eyes was dark. As I sunk into a wheelchair, begging for help, crying that I was feeling like I would pass out, the intake secretary/nurse blandly glanced my way and kept on taking her sweet time. There was one person in front of me and he was polite enough to waltz calmly to the window and take his time as well. It began to hazily occur to me then that *no one* in this place had any understanding of the word "urgent" whatsoever.
When they wheeled me into the medical area, the nurses all stopped to stare at me. The doctor(?) who saw me kept trying to ask me questions, refusing to have my fiancé answer because *calm voice* "We have to hear from the patient." So they stood there and waited while I continued to vomit and gasp for air instead. When I finally chocked out, "How long do I have to wait?" They said, "Well, weve been behind for maybe an hour." I have no clue what these people were doing because the place looked fairly empty to me, everything was quiet except for my intense hurling, shuddering, gasping, and crying, and the waiting room Id been in was empty. When they realized how terrible I was, how quickly I was deteriorating, they bumped me up in their very, very short line of patients.
I spent maybe an hour there before they called an ambulance to take me to the hospital, which was an equally pleasant place to be. When the paramedics arrived the first thing they said to me, no joke, was, "Dont come here."
I echo that sentiment. *Dont go here.*
1 /5