Peja Miloti This is such a gem in this neighborhood. I’ve gotten Japanese gel in Queens, and I’ve done my nails in Europe, but when I’m in the Bronx, this is my go-to. My first time there was with Angie, and I was impressed by her meticulous attention to detail in the shape of my nails. I knew immediately I’d be back. Today, I popped in after a few weeks abroad, and Maria took care of me for a hard gel chrome set, and I trust this woman so much! She took good care of me, explained how the color would be changed by the chrome, and gave me the best shape for my hands. I know there’s some reviews about the prices, but let me tell you, I’ve paid way more for way less in other places. Lumi is worth every penny, and the owners and workers are the friendliest I’ve known.
5 /5
Melissa S Loved how my nails turned out! Rosa was very thorough, took her time and made sure they were shaped perfectly. She did a great job adding the design I showed her from a Pinterest post. I’m very happy with the results. This was my first time at the salon and I’ll definitely be coming back!
5 /5
Trina Analee I visited this nail salon for what was likely my third or fourth time, and unfortunately, I had a disappointing experience that I feel needs to be shared. As an African American woman, I believe it’s important for all customers, regardless of race or background, to feel comfortable asking questions about the services they are receiving. However, my interaction with the front desk receptionist—who, in my opinion, was unprofessional—left me feeling disrespected.
On this particular visit, I noticed that the salon did not use the plastic liners in the pedicure bowls, a practice I’ve seen in many other salons to ensure sanitary conditions. Concerned about the possibility of fungal infections (having experienced this at other salons in the past), I asked about the sanitation procedures in place. Instead of addressing my question professionally, the receptionist responded sarcastically and in a dismissive manner, which I found rude and unnecessary. She also made an inappropriate remark about me stating I had contracted a fungus at their salon, even though I had not made any such claim.
When I expressed my concerns, I was told to leave the salon, which was shocking and disappointing. This interaction was not only unprofessional but also left a negative impression of the business overall. My friend, who was with me, also left without receiving the service she had scheduled, and neither of us will be returning.
It’s important for businesses to treat all customers with respect and professionalism. If a business is going to serve the community, it should be prepared to answer questions about its practices in a courteous manner. Sadly, my experience here did not reflect that standard, and I would caution others to consider their options carefully before choosing this salon.
1 /5
Rachelle Mendez Love love loved this place. Last month was my first visit, but I will definitely be making this place my new home! The owner was super sweet and welcoming. The work done by my nail techs was immaculate. It is highly recommended to call to make an appointment, as there is not much room to squeeze in services.
5 /5