List 26 Doctor of Medicine (MD) near Batavia, NY (part 2)

J Mack3478 Came here for a simple tb test. Upon entering the staff was friendly, inviting and informative. I was directed back to the occupational medicine area, where the test is preformed. The receptionist at the desk was extremely rude. I waited at the window while she was on the phone. It seemed as though she became irritated that I was standing there. Instead of taking a brief moment to ask why I was there, she shut the glass in my face. Now she was on the phone, possibly with a patient, so I can understand she maybe didn’t want me to hear the conversation due to patient confidentiality. Although I could still hear with the glass shut. Once she was off the phone it was still a moment before she acknowledged I was there. Possibly wrapping things up on the computer from the phone call, giving her the benefit of the doubt. When she did speak with me her tone was very rude. It’s not alway what you say but how you say it. I gave 2 stars because she was the only person who made my experience unpleasant but never the less it was it was unpleasant

Melinda Whiting Have gone here for past 3+ yrs for lab work. Staff is friendly and wait time has always been minimal. Very efficient...have to travel from Orleans County , because never have had a good experience with their billing and copays!!

Patrick Ive been there a few times over the years and Ive had decent service everytime. Yes, the waits have been long but you have to remember that you are walking in without an appointment. The facility probably could use another doctor which would speed things along as they sometimes seem understaffed. But in the end Ive left with what I need.

Audrey Pask Waited for 2 and a half hours to be seen, was told that the place was "really busy" but there were only 6 people ahead of me. It should not take that long to see 6 people. The wait was inappropriately long and unnecessary. Dont think I will use this place again. It would take less time to drive to the city and be seen, even when including an hour drive each way!!! Having worked in the health care field for over 21 years I am so sad to see people who live in a rural area have such lack of good medical care. Hope this problem can be remidied in the future.

Penny brown Staff was courteous, pleasant and professional. They saw both myself and my husband together. We were registered, treated and released in about 30 minutes. Very pleased with the service and visit.

Alivia Mattoon My grandfather has been in the ICU for over 2 weeks, no one has been here to feed him they dropped off the food and didnt feed him my mom and dad had to feed him or else he would have starved. The only helpful people were my family members there to support us through the tough time we have had here. Everytime we come up here they always have some false information, they should be trying to support the families that come in here and instead they make our hard times even worse.

Jessica C Receptionists are not friendly and do not greet you. Doctors rush you. Seems like you are just a job. Another car in the garage basically but mechanics treat the cars better than this hospital treats its patients. Its still customer service when there is a bill attached to it. Kindness is free. Registration and radiology reception forgot what please and thank you is and smiling must be foreign language.

Tabatha Lynn This is probably one of the worst Emergency Departments to have your relatives brought too! This has happened to many times to not say anything again. I called multiple times today just to be put on hold and then hung up on, then finally at 9:43am a nurse or receptionist awnsers and I ask not to be put on hold so I didnt get hung up on and I just needed to make sure he was okay and all I heard was the other nurse talking badly and if I wanted to know I should just come visit but I could dont you think I wouldve however finally she gets on phone and I told her I could hear all of what she said and I did get a update after explaining he was just released from strong not that long ago for pulmonary embolism and a heart attack. Like seriously this is what pays you, to help people not talk shit not be rude. You shouldnt be in the line of hospitality and care if you are acting in this manner.i understand your job is hard but our loved ones in hospital is hard too!

Suzann Evans My loved one has been in Geneva general for 4 days now. When he was in the ER, I was told he would need a blood transfusion and was being admitted, 12 hours later I was told that was incorrect information because no blood transfusion was given. I was then told that he was being given Antibiotics intravenously because he has a bad UTI. The next day I was told by an ER Dr that he doesn’t have a UTI and they aren’t sure why they gave him antibiotics because his urine bacteria aren’t even high enough to send for a culture so that was another incorrect diagnoses. Meanwhile my loved one continuously expressed to medical staff that he was having trouble breathing, his cry’s for help fell upon deaf ears as they continuously said if he doesn’t quit complaining they’re discharging him after he had been admitted and been in the hallways of the ER for almost 48hrs. Medical staff had no medical history or medication list for my loved one as they were “too busy” to allow me to have contact with a Dr for the first 48 hours he was there leading to him missing multiple doses of crucial heart blood pressure and breathing medications he needs to survive. The secretary Sara who works in the Emergency department was extremely rude to me, cussed at me and hung up on me multiple times, when I was calling concerned about my loved one trying to get in touch with a nurse to advise them of his medications and medical history. Then after they transferred me to her again she refused to even answer and transferred me to registration and I told the man in registration everything and he advised me that if the dr wants to discharge him it doesn’t matter if he dies when he walks out the door because he is too weak to even walk, that they’re is no way they can hold someone who is not safe or in terrible health. Then when a dr finally called me they advised me that they have no idea what his medical history is or what medications he is supposed to take to be on because he can’t breathe properly to tell them. She then argued with me that his safety isn’t their problem and then put me on hold and came back saying “I just spoke with a hospital it’s who has been doing this a lot longer than I have and she told me that we can seem him not safe to go home so he can’t breathe properly remain admitted and get the help he needs” that was a relief. 12 hours after that they finally had him in a room on 3 north. The dr I talked to on Valentine’s Day told me he may have mesothelioma and is still anemic. His hemoglobin decreased yet they told me it had increased which was incorrect. They still have yet to do anything to help correct his anemia and his breathing despite the fact that he has CoPD and Emphysema and is struggling to breathe. This evening I had tried to call the nurses station on 3 North 6 different times and every time it rang repeatedly with no answer until it disconnected itself. I’m just trying to check on my loved one, I need to know he is safe and okay. This is unacceptable for a hospital. I was also transferred to performance review and left a lengthy voicemail with contact information for me 4 days ago and haven’t heard anything back from them. It’s clear whoever is responsible for running this care facility is negligent and not responding to numerous complaints about the irresponsibility being demonstrated by a large amount of the staff here. It’s sad to see this is how veterans are treated after fighting for our country. Shame on you Geneva General, whoever owns this establishment should be ashamed of themselves for allowing this type of treatment to continue for so long.

Jill O The ED TOTALLY depends on who is on. Rarely is the "good" group on that have the perfect blend of care and speed. Expect to wait. If youre bleeding or dying go by ambulance because they dont care if youre in the ED. "The best I can do is notify the nurse he passed out." Are you for real?!?!

OutPl4yZ Only reason it’s getting more than one star is because a lot of the staff is very friendly. I came in because I had extreme back and stomach pain. They took some blood and did a cat scan. My levels on several blood tests were off, they didn’t say anything about it. The paper we got said that it was recommended that I get an ultra sound which they refused to do. I was told “it’s just a stomach virus” and got sent home. When the pain only got worse I decided to go to Strong West where they without hesitation did a bedside ultrasound and found gallstones and sent me to Strong in Rochester for surgery.

Mike Taddonio Had my first ever surgery there for a hernia and couldnt have asked for anymore. Caring staff that was diligent and made me feel at ease. Dr.Jennifer Griffin was just awesome, from the lucid synopsis of my condition all the way through Surgery.

Brayden Cain Emergency room staff is amazing! From when you register to the nurses, doctors, and janitors everyone makes you feel comfortable and welcomed and is very helpful. My step dad was extremely nervous about doctors, hospitals and medicine and he was in rough shape and your emergency room staff was amazing and I hope they get the credit they deserve! Courtney was the best nurse ever!

Carrie blake Blake said hi Horribly long wait. Rude unprofessional. Half a$$ job. They took blood samples and left a full one in the room. We reported it to a nurse and it’s been 45 mins and it’s still sitting in the room. From now on it’s buffalo or Warsaw hospital for my family

Monique Leann Carter Had a baby at this hospital. Nurses and hospital staff were extremely rude, borderline verbally abusive. As a new mother, they were judgy and talked down to me. One nurse goes “ stop eating, life isn’t about you anymore”. My daughter had just fell asleep, this disgusting nurse barged in and assumed I was neglecting my daughter because of the fact that I needed to shovel food in my mouth b4 she woke back up and being in labor all night. And, breastfeeding. I was hungry!!! And, during the birth, my sister is by my side. Holding my hand. As my baby was crowning, my sister gets happily emotional and says “meekie, (my nickname) she’s coming!!” The presiding nurse rudely goes “you need to calm down already, she (me) obviously knows”. As if they couldn’t get more inappropriate and unprofessional, 5 hours after having my baby they preceded to tell me to…..take a shower??? Like I had no business bringing life into this world. It left me feeling like total scum. I have kept this to myself for several years. The reason why I am just now sharing this is because I am in the process of obtaining my daughter’s birth certificate and needed to get the address in which she was born. Whoever the hospital staff were who treated me like human garbage during a time that should’ve been the happiest days of my life, if there was a Time Machine and I can go back, I would have NEVER allowed you to treat me like that!! Batavia NY pediatric and birth center, I hope someone treats you with the same level of disrespect. If you haven’t gotten your act together yet, than hopefully you all will sooner than later. Especially being in the helping profession. What an absolute disgrace.

Rob Kent Awful Experience, Nurse got an attitude after I was honest about missing a SINGLE dose of my medication, I said dont be rude to me and she walked out. Doctor tries to blame my pain on anxiety, apparently everything is just in my head. Then they have to absolute NERVE to add to my chart that I refuse to take medication because I missed a dose. Absolute effin JOKE. Theres a reason this place has a 2 star rating and thats being generous.

Angela Westlund Absolutely awful! Nurses and staff were rude and inattentive. This isnt the first experience ive had like this. I will never go here or bring anyone here again!

Becca Id like to share an excerpt from my personal journal with you: "I am having severe chest pain but I will not go to the ER because I think the staff will be annoyed to check on me. I feel like a burden to them. Id rather stay home. Unwelcoming." The staff refused for years to believe I had a twin and kept mixing us up. We had to show up together in person to prove it. They had called the police on me. Another time the doc told me it was ok for him to inflict pain on my family member because "He had been through it and survived without pain meds." He made my family member cry, the nurse cried. She was so mad at me for simply asking for numbing cream for them. She refused my apology when I didnt even do anything wrong. She refused to even talk to me after that like the adults that we are. Ive asked for multiple meetings with staff after multitude of issues. Deaths. I waited 2 hrs for an appointment in which the doc gave me 5 mins, did nothing, and prescribed a med Im allergic to and is on my allergy list. She said thats okay because the pharmacy will fix it and prescribe a better med. Excuse me for being old fashioned, but I want my doctor to know what med Im on before I take it. Not to mention the Richard Gere jokes were unprofessional, as well as the HIPAA violations Ive overheard in the waiting rooms by staff with no respect for the literal law. As my grandmother said back in the day, "IDC if Im dying, take me elsewhere." The fact that they let a person with anaphylaxis wait in the ER waiting room terrifies me. Another woman in a wheelchair was screaming in pain and it was a slow day, they let her sit there and didnt even check on her. Her mother was besides herself. I dont think they actually care...never have according to grandma. I had a family member die in the waiting room while waiting for heart care. Rochester Regional never changed my other family members wound wraps. We had to date and sign them. He died btw, as complications to medical practice. They drugged my fiance with epilepsy and then sent him out the door falling down. They let his IV fall out and let him bleed all over the floor for an hour as we called frantically screaming for help while we watched him on video call bleeding. We talked to the nurse who said, "Im in his room now, hes fine." SHE WAS NOT IN HIS ROOM. Another man was screaming for help. None of the call buttons worked. Nobody ever came, they let him scream. All he wanted was assistance in moving around to the restroom. My fiance sat for another 2 days in there, had an oxygen of 60 without oxygen, low 80s with it, and they released him upon which we had to drive him hours to a better hospital hoping he didnt die. I have thought about literally moving cities just because of this hospital. And Im in no place to. So, maybe if I share this theyll begin to realize we are people? I miss the old days when they were even just simply caring. I keep hearing "Well, theyre understaffed." Well, so make the jobs more accessible? IDK. Do something. Ill come over and brain storm with you! Hospitals treat the staff better and it will trickle down to patients. Youre the problem! The EMT staff are usually exceptional and are much appreciated. Because they care. And not fake caring. Ive had better hospital care in third world country. Im not kidding. And better access to specialized doctors. Better testing too. I was in Asia once and actually got a lung test performed for my asthma. But Ive never had a doctor in the USA test my pulmonary function. I cant even get them to send my spirometer to me for 15 yrs now. And Ive asked 100s of times. The spirometer would help me manage my care so I dont have to annoy the ER for help. Simple things to make their load easier. I had thought about 3D printing a device, insane! Not safe. Complaints, they fake responded with errored info to try to satiate me. There is so much more, I cant even begin to tell you. I know you guys know. Im fed up. Whoever is in charge, get off your butt and shake it up! Good surgical staff tho.

Jade Andres -5 stars! Horrible. Just horrible. Don’t ever go here. Every time I have gone I’m in the waiting room for 3+ hours!! I just came here with a possible concussion, I’m so nauseous and puking uncontrollably, while in the god all mighty BRIGHT waiting room I kindly asked for a blanket because the lights were causing me pain! And it was cold. Their response was “I can’t get one they’re in the back just close your eyes” completely lazy. For some reason half the hospital is shut down?? And there are hardly any bed available, How? I’ve been here almost 4 hours and people who came in after me have gotten seen and left! When I FINALLY got to go back I was sat in a hallway! (Not the first time either) and while I am nauseous the staff is devouring pizza and wings (and you’re not gonna tell me all of them are on their break at the same time) but it’s making me throw up even more and they could care less. I agree with every other bad review on here. Staff is horrible. Doctors do not care. They don’t even know what they’re doing. Please take the extra 15 minutes to go to brockport!! Brockport is so much better!! And faster! The doctors care!! And do everything they can for you!! They have actual conversations with you! They care about how you feel!

Murrays Elite Imports Amazing Amazing Amazing 05-05-24 Brought Mom into ER walk in clinic Recommended we were treated with only professionalism, made us feel comfortable and had the results and were out of there in four hours Thank You Ken

Kody Wenzel honestly, love my counselor. but trying to get my meds has been a nightmare. Im actually more stressed and more suicidal then I was before coming here. my script was due 3 days ago and since my doctor left I had to weight till monday.. mad but whatever. did my appointment she said it would be sent in and now its 4pm and I find out it cant be filled till tomorrow. didnt tell me earlier. every nurse I have talked to has been nothing but mean and cruel. now my family Dr wont take my scripts back. so Im feeling extremely helpless. like I give up. now fourth day and now Im in the hospital. really go anywhere else but here.. and avoid a nurse named Trisha.

Joie Matyas My counselor is amazing.....but everything else about this place is terrible....the doctors dont stick around and the system is very disorganized. Would NOT recommend..... if you have other options take one of them.

Andrea Austin My therapist has been great and helps tremendously. The issue Im having is getting my meds. Taking meds for the first time in 17 years. It took almost a month to get a prior authorization form filled out my insurance requested. After contacting my pharmacy several times to see whats going on I decided to contact them myself. They told me the pharmacy never contacted them and after explaining they sent over a request form twice they changed their answer to it was sent to their "other" folder. When the form was finally filled out they didnt notify my pharmacy the form was done and my prescription expired by the time. My pharmacy sent over a new script request to Genesee mental health and they sent over a higher dosage than before. I did not have a discussion about changing the dosage. Now waiting to see how long it will take them to send over the RIGHT dosage to my pharmacy.

Jessica Reynolds Frist 2 appointments after an intake we are still treatment planning. At my 3rd appointment I needed so start talk theapy. I enede up walking out after 15mins. They question everything. why Im takeing the meds I take. I have been dealing with mental health issues for 10+ years. Im not a child Im a 30yr female. What a joke and waste of time. 1.5yr years later I went to 2 or 3 other places in the meantime went to my appointments as scheduled here and would not let me see a provider for an crisis appointment. I was begging for thier help. If I could give them zero stars I would.

Jake Houseknecht Given that Genesee County Mental Health is mainly focused on triage for individuals with acute mental problems such as suicidal ideation. They have some amazing therapists there that are willing to go above and beyond their job description to help you as much as possible.

Gabriela Rodriguez This is the only hospital I know in the U.S that refuses to give out patient info. And the receptionist also refuse to give me her name. I asked for the supervisor she said her name was Kathy not sure if thats really her name since the first woman I spoke with had to ask someone in the background if she should transfer the call. I dont understand how hard it was for her to check the system to see if my family member was admitted there. Wow. Im speechless. Unprofessional people work there

Jswable Swable Unresponsive after having numerous tests/scans performed. Would not return calls or explain the results as health continued to decline. Had to find another Dr to get a diagnosis and treatment before needing to be hospitalized or certain death. There is no excuse for this. "Doctors not in today" is the mantra. For weeks! If the Doctors not in- why is the staff telling patients everything is fine with their tests? They were not fine, at all. Children, take care of your parents and take them elsewhere. Parents, care for your children who care about you and save your time and health by going elsewhere. This practice should be sued.