Priscilla Dodds Walked in with a friend on a Saturday afternoon and they were able to get us right in (although, I think we were lucky - make an appointment!) Tim did a great job on my nails and kept making sure I liked them (shape, color) during the process. Reasonably priced. Very happy with this spot :)
5 /5
A Heuerman I took my daughter to get pedicures with me. We made an appointment, since it’s a small staff here I heard it was the best way for service. We were seated within 5 minutes of our arrival and we had an amazing experience. I got the organic deluxe pedicure, and my daughter wanted flowers painted on her tiny toes. We both got what we wanted and came away very happy. Despite the reviews complaining about the wait times, we were taken care of in a very timely manner. The pedicures both felt and look great and I will definitely come here again. Prices are comparable, or slightly competitive to other salons in the area as well.
5 /5
Gabriella Orozco I just moved here a few months ago - and I was desperately looking for a good nail salon that had great customer service, and good shaping. This place amazed me the moment I walked in. The owners are super friendly, and now even greet me by name. I’ve been here maybe 5 times, and each time I walk out, I’m in love with my nails. For those of you who are scrolling the reviews and looking for a new nail salon, please give this nail salon a chance. They’ll amaze you!
5 /5
Maria Really bad service. Waited an hour before we got attended. They didn’t have any of the supplies. The layer of the powder were so thin and the technicians were so in a hurry didn’t even give the polish time to dry. Actually hurt my sis and nieces fingers in the process. By night time their nails were already chipping, cracking and nail polish were peeling off. When we asked the nail tech to fix a nail she was so rude and got upset. I tried to call but the guy told me to face reality. Now we have to go elsewhere to get their work fixed.
1 /5
Lexie May I’ve been here twice and both times left disappointed. I wont go back and don’t recommend them.
I experienced very poor customer service, felt judged by the staff, and wasn’t pleased with the ending results either. Here’s a little background on why:
Being new to the area I was excited to have something that was 5 minutes from my home. The first time I went in I got a new stylist who gave me a painful pedicure and kept asking me questions on the length of nails and made it feel like what I was getting was ugly. I’ve never had that experience and felt like I was doing their job for them - this was their first downfall. Second, despite showing them a photo of a nude shade and a design I felt like I could do at home, they couldn’t match the color on my toes or nails which took so long and the design was very sloppy despite trying multiple times. I didn’t get exactly what I wanted and felt frustrated leaving. Next, even though they took me on as a client closer to close because of my schedule, they had me leave in the middle of winter with flip flops walking on ice and in turn the polish smudged and my feet were freezing - third downfall. They at least could make sure your toes are dried so you walk out safely and happy with the service. This was my first time.
My second, I had a stressful day and needed a mani pedi for an important event the next day and really didn’t have the time to go further away from the house. I didn’t have high hopes, but figured I would give them another shot. 2 hours before they close I walked in for them to tell me they are closing early. I asked for a recommendation of another salon because I needed to get it done and the lady just said “um..no but you can google it”. I was shocked that they for one - couldn’t mark their door if they were closing early so customers aren’t surprised and two - make a recommendation if they themselves can’t provide the service. I was frustrated that I had to travel so far out when I had plenty of other tasks I needed to do that evening. It only set me further behind and continued to leave a bad impression of this salon. They desperately need better customer service overall.
1 /5