List 6 Doctor of Medicine (MD) near Watertown, NY (part 2)

Rose Lopez This place is a joke. A loved one goes here and never ever are there seen at their appointed time. The person is a quiet and reserved individual so they dont say anything that sounds like they are complaining. I will though because if you have to wait an hour to be seen after your appointment time and then youre giving 11 minutes of their time, that is not helping the person at all. Im not even exaggerating. My loved one waited 1 hour and 15 minutes to be seen and then was out within 12 minutes. Something needs to change

Kristina Dorr When I needed to see the Dr. or get a refill on a prescription it was never done in a timely manner and I felt like I was left out in the cold to suffer! Like no one cared about my mental stability! I went days without a refill! I’m very unhappy with the services through SMC!

Andra C. Angela is a true professional. She has helped me navigate myself upwards. I always look forward to our meetings. Highly recommend! I started with another therapist, however I could feel it not being a good fit. My request of trying someone else was accommodated after explaining my reasoning. I appreciated that.

Computer Doc Would like to leave a better review but I believe Mary should not be the lead of this place. Trying to get a simple document stating on when you were there in the past is like pulling teeth with her unless you go back to continue paying them more money through insurance. Always heard there was a little corruption going on with Mary with her intakes but didnt believe it until I experienced it myself after not going there for a year just trying to retrieve a simple document. Be careful is all I have to say before going here and watch out for the two sided Mary. I will be putting in multiple complaints and reports towards her right away so other people will not be put in my situation again. Anyone who goes here should have access to anything of when and whomever they see there and is ridiculous to have someone like Mary say no.

Maddie Beyond stressful experience both times Ive been through here. Psychiatrist just retired, told me to call Kerry (?) to manage prescriptions. Needed a refill until I could get a new psychiatrist, and the receptionist told me "no one here is gonna help you with that." Now Im without the medication Ive been on for over a year now

Amanda Garcia Absolutely HORRIBLE Office - ZERO instead of a One 1) "No show" fee for an appointment that I didnt make. When I first starting going to this practice, they did not make appointments on my behalf. However, somewhere along the way they started making appointments for me when the doctor had to cancel. I spoke with the staff numerous times and asked, told, even BEGGED them to stop making appointments for me because I canNOT make them. They ignored me every single time. This culminated in December with them changing an appointment and because I wasnt able to check my voice messages (due to several factors including a death in the family), I didnt know the appointment was changed. So, I show up on my appointment date. They tell me they changed the appointment, only left me a voicemail, and now they are CHARGING ME a no show fee for an appointment that I didnt know about, nor did I agree to after specifically BEGGING them to stop making appointments for me. 2) Horrible communication - The office does not have a patient portal, does not send text messages, doesnt mail letters, they ONLY communicate via phone calls. So, if there is an issue with a voicemail, I wont know why they called. The office manager who is refusing to cancel the "no show" fee (for the appointment I didnt know about or agree to) is only there M - Th 8 - 3. I am unable to make calls during those hours because of my job. I cannot make calls until after 330. So, now I dont have ANY way to try to resolve this issue. 3) Constantly Rescheduling Appointments - I was required to make appointments at least 6 months in advance and just about every single appointment was changed because the doctor changed the schedule. So, I never actually knew when my appointments would be and the last time I was there, they told me they were going to cancel me as a patient for changing so many appointments...that the DOCTOR kept changing. 4) The last time I was there (for the appointment that was changed) I saw a paper on the door that said something along the lines of "if patients were disrespectful to office staff, there would be a particular kind of consequence (I dont remember what it was)", and I thought to myself that there must be an issue with people being disrespectful. What I did NOT expect was that the office staff member that I spoke with started the issue with ME, I did not start the problem with her. She got short, snippy, and was flat out disrespectful blaming me for things that the office did. 5) Lengthy wait times - The doctor I saw was late ALL THE TIME. There were so many appointments (even virtual) where I waited 40 minutes or more to be called back or for the doctor to get on the appointment. So, I started making my appointments as early as possible and the doctor STILL couldnt see me on time. Next, Ill be filing complaints with the NYS DOH and Attorney General because of these charges.

Jordan Powell Really Unforgiving of Disabled Veterans who lost rides to their appointments, they released me from their practice after seeing me once. I had rides to a mri appointment because I have Epilepsy caused from an injury related to my service the rides I had ended up not pulling through for me. They won’t refill my seizure medication and I got a rude call back saying that nothing can be done and I’ve missed 4 appointments when only 2 were scheduled with my knowledge(one of the 1 I did show up to) Very unprofessional tone and pompous attitude, if they do not like you they will force you out. I would not recommend this place. there is no chance at appealing their decision. I have tried but they told me to kick rocks.

Yuri Tei The most unprofessional clinic I have ever been to. The worst. It is so unfortunate that military families have to rely on this clinic as the only option out here while stationed in Fort drum. They know that they can continue to get business because they’re the only ones. It’s horrible. I called Thursday, Friday, and Monday to REschedule my Wednesday appointment. Left messages, and never got a call back. I show up for the Wednesday appointment since I couldn’t reschedule, and they had canceled it. The lady even said “well the call wouldn’t go through, so I canceled it” so you didn’t talk to me, but canceled. It was the day that Verizon had a mass outage and we were all on SOS mode. I never requested to cancel my Wednesday appointment. I never said I couldn’t make it. I called to see if a different day was possible. Now they’re telling me to take another day off of work to make a new appointment. It’s unprofessional. It’s inconsiderate. They could have called a different day. They could have tried calling yesterday, they didn’t. I feel bad for families that live here. That this is what they have to deal with. I would give zero stars if I could.

John Fleming Absolutely the most unethical and unprofessional medical practice I have ever encountered. We changed an appointment within the timeframe according to their guidelines and they later accused us of being a "no show." When we tried to change the next appointment, they unilaterally kicked us out of their practice. Before that deadline, they refused to refill an emergency prescription. Will file an official complaint to the NY State Attorney Generals Office and the Better Business Bureau.

Izzy Read I was refered here by my doctor for a neuro nerve test on my arm. The front staff would close the window and throw their paperwork around with attitude like it was annoying trash. I will say they were nice otp and when i checked in but the way they treated other elderly customers who were confused really upset me.I called after a week of hearing nothing about the results and when i called my primary they said that neuro needs to go over the results with me. I called neuro they told me i am not their paitent and if i want to have my test explained to me i have to have my doctor refer me back to them just for that too. I would rather drive an hour to go somewhere else then go back in there again. :(

Bob Kertulis We are in Emergency Department and in a room where no one has been in to see patient. I had to go out for some help from a nurse. Almost one hour since she left us. Total lack of communications is ridiculous. Consider informing patients and their family with a status update every 15 minutes or half hour. Wish there was another hospital near by. Syracuse actually seems like a better option. Cant wait to score on Medicare. Fix communications to enhance care

Vreatt Tammy Ive been to Samaritan more than once. Ive had no problems with the people working there. I was there in July of this year, for dehydration. The doctor was very nice & so were the nurses. They also did a CT Scan that night & the tech was great. Thanks to the doctor I saw that night, I got neurology appointment for Syracuse taken care of. I did go by ambulance that night, & had to wait in the waiting room. That was not a problem. I was given IV fluids & sent home. Have not had a problem since. Everyone was very nice. I was seen I the morning hours of Christmas morning 2024. I was treated nicely. Saw a MD for the second time not some PA. They told me they couldn’t find what the problem was but that I needed to see a Neurologist. They also proved that I’m not diabetic. I have no problem going to SMC.

Tasha Hackett I went there because I was struggling with HG. They proceeded to stick me 3 different times trying to draw blood and get an IV going and I told them that I ALWAYS have issues with my veins. They never tried to do a smaller needle aka butterfly until the lab tech, China came in. She was awesome! She only had to come in because it was so hard for them to draw blood and by the time they drew it, they said it was clotting. So altogether I get stuck 4 times. When they thought they had a vein for the IV, (she literally stabbed me in my arm and kept moving the needle around) they started pushing fluids and I told the nurse that it was hurting. She said I had a small bump but it could have been there before so she continued to try to push fluids. I told her again it was hurting and by this time, my whole arm was getting sore. At this point you could see a bubble under my skin where the fluids were just pooling up. She removed the IV and I told her don’t try to stick me again and just give me a dissolvable tab. She responded with “we’re gonna have to stick you again” and I told her can I just try the tab. They gave me the tab and I was doing better after that. It took 3 different people to try to poke me and none of them seemed to know what they were doing and that made me and my spouse very uncomfortable. Thank you, China for all of your help but everyone else outside of intake was a nightmare! Today I went to remove my bandaids that the nurse put on me and it literally ripped a layer of my skin off. It’s like they used the strongest adhesive they could find and put it on such a sensitive part on my body. I will more than likely go to Carthage for any future emergencies. I’ve attached pics and circled where they stuck me and also where the bandaid ripped my skin. That’s also where they tried to continuously push the IV.

Pass Not valid I spent ten minutes there to see about getting a referral for psychotherapy. They sent me an outrageous estimate that I knew I couldnt ever pay so I told them I will have to go elsewhere. I just opened up the mailbox today to find a BILL for $771.00 for the 10 minutes I spent in their office looking to get a REFERRAL. No actual work done, just a disgusting bill sent out because they feel like they can bill whatever they want. This medical center is a horrible place to go to and I highly recommend dying of sepsis before you let SMC take care of you.

No caller IF Honestly one of the worst hospitals I’ve been to. I came in with the flu haven’t been able to eat in 3 days. Let alone keep any fluids down (im pregnant) which makes my situation even worst. No IV fluids I got rushed out the hospital no prescriptions for antivirals or anything, absolutely no recommendations on natural remedies seeing that my medication options are limited. What are you guys getting paid for rushing people in and out not even making sure that they will make it through the night. I have a severe and aggressive strain of the flu and all I received was 3 Tylenols and a cup of ice that I had to ask for. Great job doc!