Jonathan B I visited Lotus for a simple, no-frills haircut—just a 1.5 on the sides and a light trim on top. Frank, the stylist (and owner), instead gave me an extremely short and uneven fade. I had to repeatedly point out areas that needed correction, but the results only got worse.
Things escalated quickly. When I saw the haircut going south, I told Frank to stop and that I wouldnt be paying. At that point, he locked the front door, got in my face, and aggressively demanded payment. He even told me to take off my glasses—implying he wanted to fight. Not wanting to escalate the situation, I asked how much he was charging, and he demanded $40—despite my previous haircuts at this salon costing around $25. He refused to show me a price list and yelled that he could charge whatever he wanted because it was his store. Feeling trapped, I paid the $40 just to get out of there. Only then did he unlock the door. As I was leaving, I warned an approaching customer to stay away—Frank responded by cursing me out.
I strongly urge anyone considering this salon to stay far away, especially from Frank. Not only is he a terrible stylist, but he is also unprofessional, aggressive, and dishonest. Avoid this place at all costs.
1 /5
GJ GJ This is the ONLY salon I go to. I’ve been going here since 2016 and have never ever had a problem. Tommy is my hair stylist and I love him! He is super professional and always does an amazing job on my hair. The salon is beautiful and clean. The employees are always nice and respectful and I honestly can’t imagine going anywhere else. Thank you Tommy, Matilda and Lotus Salon!!!
5 /5
Karina AlonsoTapia Frank is awesome! A little rough handed on the comb out but he understood the technique I requested without a doubt (Balayage) and got me to the right level of color based on my skin tone on the first try. Definitely recommend this place and will be going back for sure!
5 /5
IB TECH SOLUTIONS LLC The salon is a con artist shop, they have one price over the phone and then charged my credit card for more than agreed upon for “various fees” and then demanded a tip from me which should be completely optional and to my own discretion. This place is disgusting and if I were you I would stay away and not come here.
1 /5
Tetyana Oleksyshyn Got this salon recommended by a friend. Got a hair cut done by Frank, he did an amazing job, told him what I want and he did that exactly and gave some tips on what would look nice on me, and my hair turned out perfect, I loved it. My friend dye’s her hair there every time and it turns out amazing. He was very polite and nice. Recommend him to all my friends and family, 100% going back again.
5 /5