Nnennaya Walker I don’t usually write reviews but I feel as though this is necessary. I went in last weekend for a lift and color correction and left with tears streaming down my face.
When Stephanie Vega began working on my hair, I asked if I would have time get a gel manicure and pedicure and the hairstylist said “yes! of course” underestimating the time she would take on my hair.
The nail tech began taking off my gel pedicure that was still in very good condition and I was left in slippers for a few hours. Long story short, I did not have any down time to get my gel pedicure done and I was left with unfinished work.
As for my hair, the hair stylist began bleaching my hair without doing a test strand first. Once she finished bleaching my hair, she touched up the roots, and washed my hair. Then, proceeded by adding a toner and washing my hair one last time. My hair was ready for styling and the hair stylist said it was absolutely necessary for me to cut my hair so she chopped off 3 inches. She then proceeds to by blowdrying my hair. Once she finishes, she starts adding her finishing touches of hair products and states she is done. I took one look at the mirror and immediately started crying hysterically at how terrible my hair came out. My roots were curly, hair frizzy, hair cut very choppy, and an uneven tone and blotchiness to my hair. In exchange, the hair stylist offered me a shot of alcohol… I ended up doing my own hair at the salon and having to use a brown box dye on my hair the following day. My experience was horrific.. For a hairstylist who went to school for this, you should know your limits.
3 weeks later… I was contacted by the owner and was told in exchange for deleting this post, Michelle would do my hair personally as she has 40 years of experience. Customer satisfaction is not their top priority. There is always good and bad when running a business, the bad shouldn’t be swept under the rug. I hope this post can help those who are looking to go to the best salon. I have since then done my hair elsewhere.
1 /5
Andrea Sanchez When I came to synergy it was actually my first time ever coloring my hair!! I was so nervous at the beginning but right from the consultation I knew I was in good hands! Michelle is so sweet and I could easily tell not only does she deeply care about her work but she loves what she does, and it’s because of that passion that her work is impeccable!! The staff was so sweet as well, very kind and welcoming!! I definitely will be returning and I highly recommend synergy ❤️
5 /5
Elise Leon This honestly was the best mani and pedi ever
I got a French mani shellac and it’s absolutely perfect
Definitely coming here again
5 /5
Jenna H Michelle has been my hairstylist for the past 20 years. If I ever want to change my color or hairstyle she is always ready with some great ideas that I love every time and I always get complimented for. I live in Manhattan and come to White Plains just to get my haircut. Stephanie, Trisha, Michelle and Lindsey are always friendly when I come and make me feel very welcome. Stephanie did my nails and they looked great. I would recommend every one of their services to anyone who wants to come out looking beautiful with great service and a lot personal attention.
5 /5
Meghan Mertens I went to Synergy to get a blow out and my makeup done for a wedding I was attending later the same day. I showed the stylist (Vega) a picture of what I wanted and she nailed it! I was so happy with how bouncy and beautiful my hair came out too. I received so many compliments on my look from other wedding guests and my husband couldn’t stop saying how good I looked. The appointment flew by, it was so much fun chatting with Vega (she’s an absolutely wonderful person, strongly recommend making an appointment with her.)
5 /5