Top Best 8 Nail Salons in Rochester, Monroe (part 3)

Nerpa Derpa I leave this 1-star review to inform, not to judge. My nail experience was fine; the people were kind and my pedicure looks great. However, when I was placed in the nail drying station, I couldn’t help but notice the conditions the turtle’s above me were living in. There was black mold growing on the inlay of the tanks, the water was filthy, and the little guys didn’t have enough heat or light to go around. One turtle in particular had no heat lamp whatsoever and it sat aimlessly walking a 1 inch perimeter of a small fish bowl. Watching the turtles as my nails dried, I was distraught. If this could get the attention of the owners of the salon, I would tell them to have their turtles adopted and opt for a large fish tank instead (it’s more affordable food-wise and you can have a variety of pretty fish on display). I hate to go full on animal rights representative, but jeez, I felt for those turtles. Have a nice day.

Samantha Fragassi First time visiting and I will be back! It was my first time getting the powder manicure and it turned out great. My technician was very nice and polite and the wait was relatively quick for a Saturday! My manicure lasted about 4 weeks.

Jacqueline Parks I have been going here for years for pedicures and I love their work. Always friendly and remember their customers and take good care of them

Michelle Nicholson Love this place... They do a great job. Love the Gel Pedi -last forever... No chipping! Clean open space masked and felt comfortable there. Pedi chairs are massage ones.

Lauren Titus My sister, myself and my daughter who is 10 came for pedicures. They denied my daughter and said they did not do kid pedicures because she was too short (she is not, we regularly get pedicures) I explained this and was met with an aggressive “no kids” and i continued to push back and another employee gladly set my daughter up and said they have basic pedicures. They up-charged us throughout the entire experience. A flower design costs 10.00. Removal of old nail polish apparently costs 5.00. Website is not in English and was unable to price check any services. I would not recommend for children, even “older” kids. There was one out of the 4 people that even spoke to us, or acknowledged my daughter. Not a good experience, and service is not worth the little charges they throw in when you’re literally foot deep in water.

Alyssa Rodriguez I booked my appointment 5pm on a Sunday an hour before closing and the owner of this salon went out of his way to ensure my nails were dry before I left. He added additional anti-chip polish and stayed a few minutes late to wait my nails to finish. They came out flawless and I would go back!

Alexis Sklair Lena did an incredible job on my nails! I came in with a reference photo (screenshot from tiktok lol) and she did an amazing job bringing it to life on my nails. She was so sweet and very gentle with my manicure and pedicure. Highly recommend!

Mina Magdalena Fastest pedicure I’ve ever had— and that’s NOT a good thing. I have come here multiple times and the quality of the experience has varied, but this was by far the worst experience. I should have known better, the male techs generally don’t do a very good job. The young man who cut my toenails must have been new because they were cut/painted so unevenly that I want to cry. The edges look broken and the polish was all over my toes. I didn’t realize how bad it was until I was waiting for them to dry. I should have stayed and made them fix it but we had already paid and I just wanted to get out of there. Buyer beware!

Rana Rezaei Very professional staff. I have been going to this salon for 4 years and always have pleasant experience. Never been disappointed. Hannah is the best. She is like an artist, always has an amazing ideas for making my nails unique. Husband and wife are very kind and humble.

Tashi Dema Got my nails done SIX days ago. They were very clumpy and uneven. They look grown out on some nails because not all the nails were put fully back making it seem like some nails are outgrown while some are new. For reference i got acrylics and i asked for the pink nails and the guy refused to look at my picture and help me with what i wanted so i just picked a whole other style. I was charged $85 when i was told the other day when i came in it would be $70. I still tipped $25 because i felt that they still did a good job and maybe it would hold for awhile but it has cracked and my whole nail broke while i was moving a chair. I was also hoping to get long nails but when i told them what length i wanted they kept pushing me to get them shorter and wouldnt stop till i went shorter. I came here hoping my first time i get my nails done i would have a good experience but honestly i will never be coming back and i hope other people have a better experience.

Astha Mantri I’ve had the worst experience with them. The person who was doing my manicure was very rude. She was making faces all throughout and was not doing the nails properly. I wanted chrome but there was no shine. They took 68 dollars from me for the worst nails ever. They cut my own nails like anything. They couldn’t understand English. I will never come to this salon ever. They cut my natural nails also so badly without any shape. I strongly recommend to not go here because they were very unprofessional and it was actually the worst experience ever. I went with the motive of getting gel polish and they did dip on and then charged me double. It’s better to go somewhere and pay more than to get it done here because these people were just not professional and good. I am just scared now how this will affect my natural nails.

Kaitlyn Sevilla I came here a couple weeks ago for dip polish removal as I didn’t want to ruin my nails by doing it at home. (The initial dip polish was NOT done by this salon.) I left absolutely appalled with the state of my nails, she had drilled down not just not only the polish but the top layers of my nail… they were so thin, I came home and had to cut off the ends to prevent them from breaking. Throughout the next week they continued to chip and break despite putting on keratin nail polish. I’m so disappointed and wish I just did the removal myself. I will NOT be back.

Alexis Hernandez I love it here! My last two appointments they’ve been able to get me in same day. Salon is clean, service is professional and relaxing!

Danielle Arieno Destroyed my natural nails. I decided to try this place because my usual place was too far from me. I had an appointment at 10am, my nails were not started until 10:30. FOUR different people did my nails. Not only were they late to start my nails, but they were not prepared for my appointment apparently because I was pushed around to four different people. I was going to let this go because my nails looked nice. I left there around 11:30 and by 3pm my nails were breaking. 3 of my natural nails just cracked like they never have before. I went back they put another layer of dip on so those 3 nails are extremely thick and look terrible. I was told I was too rough on my nails... I have been getting my nails done for 7+ years I know how to handle them. A few days later the rest of the nails were cracking. Today my nail completely ripped off. I will never be back here. They ruined my nails. I paid way more money than I usually do at my old place and the quality was SO MUCH WORSE.

Marc Newman One of the Shortest and worse pedicure I have ever had. It was nice that it only took 15 minutes, and I was also informed that if I wanted any calluses removed, that would be an extra $10 charge. I’ve had pedicures in many different cities and they are always relaxing and enjoyable. The use of a disposable pumice Piece of paper didn’t seem to do much for removing rough spots. I would certainly never use this salon again.

Kindra McDaniels Maria is very rude and nasty. The nails fall off very fast. She trys to tell you what to get. She changes the price randomly. She doesn’t have a lot of customers. I do not recommend this shop. Peter does not do nails or pedicures he will mess you all the way up!!! She will even refuse to do a customer nails. Do not support her she doesn’t respect the community or the people in it.

Marcie Rawls Maria & Peter are very professional and detailed oriented. Service with successful results. Thank you, Marcie

Kana Babie Not good customer service didn’t do my feet because another customer ask for thier money back cuz she changed the price when she was almost done in I don’t even kno the person … all the person said to me was don’t let them trick u outta ur price honey in the lady start snapping “oh we not doin yo nail “ cuz u believe her like I had nothing to do with what u in that lady had goin on will not never support them df

r ø I Don’t know why people putting others down But —-THIS IS A VERY NICE PLACE TO COME FRIENDLY AND STRAIGHT TO WORK VERY COMFORTABLE CHAIRS FOR PEDIS PEOPLE ARE SO NASTY AND RUDE WHO COMMENT I LOVE THIS NAIL SHOP :)

Nisha Jenkins Shes did A good job.. We was in and out and she did a full set on me plus 2 paintings for my little girls. Ill be going back

Darklighter601 Im really happy I decided to go there. My first experience with their service was excellent. I appreciate that they didnt try to pressure me into buying extras I didnt need. The staff were helpful and attentive without being pushy. It made the whole experience much more pleasant. Ill definitely be returning for future service. Its refreshing to find a place that focuses on customer satisfaction. I highly recommend giving them a try.

Jessica Chamberlin Worst pedicure experience of my life. No music playing , space heaters everywhere, staff was not friendly. My feet were only in the water to rinse off, no soaking at all, the man was rough and rude, I was told I couldnt use the massage feature of the chair which is half the reason I even wanted a pedicure, I selected the deluxe pedicure which was $45. When I went to pay I was informed it was an additional $25 because I wanted a French Pedicure. $70 for the worst pedicure of my life. I left feeling more tense than I was when I walked in hoping to relax. Never again!

Jessica Hough I have been to this nail salon many times, and each time I go in, I know I’m going to get quality work done and that it will be exactly what I want. The staff are very kind and do great work. Definitely worth the try!

Free I came in from out of town and treated my daughter and I to a pedicure. The experience was lacking in a few areas. The water temp and the basic pedicure were fine. I had been ill and my feet weren’t in the best condition. When the young man scraped my feet there was a lot of skin and he and the lady doing my daughter’s feet actually enjoyed a laugh about it in their language which was very rude. They never offered to turn on the massage chairs we figured it out on our own. When I went to get a different polish color he lifted my arm rest knocking my keys on the floor and never picked them up or apologized. Then we went to the toenail drying station and he left me there and never came back to check on me. I got up to ask twice if I was done and could barely understand what he said. After 15 minutes I finally got up to pay and he never took the paper towels he used as to separators off my feet so I left that way. I still tipped $15 dollars to teach a lesson in professional behavior. The shop is nice but I thought the man doing my feet was rude

Courtney Rodak I’ve been coming here since 2022 somewhat regularly even tho the quality and cleanliness is subpar. They use all the same files and sanding bands on every client and don’t disinfect their metal tools in between customers at all. Though I still ignored this and continued to come because it was easier and faster than doing them myself like I normally would. They know me well there and know I always tip and tip very well, this time I didn’t have cash on me and wasn’t able to provide my regular generous tip and as I turned around to leave the man cashing me out says “you need to leave tip. You HAVE to leave tip for employee. You don’t come back if you don’t tip” I am extremely shocked and disappointed in the way I was treated as a regular customer. I will absolutely not be coming back, as half the time I don’t even leave with what I asked for in the first place. They’re always rude, seem irritated and unwilling to do even simple “designs” like a French tip. I don’t normally leave reviews especially of this nature, but to say I’m upset is an understatement.

Kristina K The deluxe pedicure you only get 2 towls but before it was more. The salon is clean but expensive for low quality. My friend and I head 2 deluxe pedicure. My friend has a better pedicure than I did. Mine felt rushed. I will return but I might just have the younger girl do my pedicure again. The prices always changes. It keeps going up, but nothing changes. Take your money elsewhere. Or go next door.

Marissa Aratari Super unfriendly. Asked for a French tip and they gave my wife blue duck nails and then charged full price! They didn’t offer to fix to what she actually wanted. They argued about how they were in the right and hung up the phone. Awful hospitality. Do not recommend. Updating review with photos of expectation vs. reality. You should know what a French tip is. Stop making excuses. You shouldn’t have let her leave upset. You never asked if she liked it and did not take it off to redo it when she said it was ugly. You still charged her full price. She got them redone just 2 days after because of how ugly they were. It’s very telling how you get so defensive/ try to discredit your customers. When I called you hung up up on me both times when I was just trying to tell you how upset you made my wife. I told you that she chose to go with another place due to your place’s incompetence. Take accountability. Worst customer service. Also, my wife knows some Vietnamese and she heard you guys curse about her not liking what you did to her nails in the salon. Real professional and understanding .

Tamieka Valdez Terrible experience. She left hot rocks and towel on my legs and walked away. Then come back and threw a small basket on my feet, looked at me and threw it on the ground. She never used a nail file to even off my nails left them rigid and jagged.

Cassandra Terry I love making an appointment and coming in to see Sandy. She knows I’m somewhat picky and a pain to deal with at times and she puts up with me and listens to everything I ask. I take forever to pick a color so if she puts it on and I don’t like it she takes it right off and we pick a new one. She doesn’t ever make me feel like an inconvenience and I know she wants me to love my nails when I leave. I have never had a bad pedicure or manicure from her ever and I’m so thankful I found her!

Catherine Lingg Ive been to three different salons. First was okay. The very fancy and expensive second one was a nightmare. Sky nails (Sandy) did an outstanding job with great attention to detail. Great price. Theyre small but excellent

Nicole Falkenstein Never going here again. The lady was EXTREMELY rough and several of my fingers ended up cut and bleeding. My nails were all cut crooked and I did not notice until I got home. One of the cuts ended up getting infected. Another nail didn’t even cover my whole nail. I ended up having to fix everything myself. Worst experience ever. Do not recommend.

Amber I would recommend to NOT go here. If I could give zero stars I would. The nail tech was extremely rough with the initial dremel to where it got so hot it burned my natural nails and I had to pull my hand away. Then in the pictures I posted she cut the white nail tips down so they don’t even cover my natural nail. Also cut me twice and when my fingers started to bleed she said “ oh it’s your skin your skin is bad” after literally dremeling my fingers to make them bleed. Also every single nail is filled with bubbles I will never go here ever again from the extremely poor quality and how rude the nail tech was. Ive also never been to a nail salon that doesn’t put lotion or cuticle oil on after, granted it was $40 for a full white tip set but there are other places in the area that charge the same for way better service and quality

Arianna Cornier I love getting my nails done so much at sky nails! they all are very nice there and the prices are good!

Shea Tennity Unfortunately, my boyfriend and I did not have a good experience. I went the other day and asked for UV Gel with tips. They told me my nails aren’t strong enough so they recommended acrylics. I don’t get my nails done often so I went with it even though I did question it. I then showed my design which was just some line work. Really NOTHING crazy at all. They said they couldn’t do it only French tips. I was thrown off but let him get them started and then thought we would figure it out after I got the nails on. He then had to do someone else’s nails so I went to someone else and she also told me she couldn’t do the design because my acrylics were too short and not the almond shape that was in the picture. Again, it was just some thick lines that I didn’t think were hard. I got coffin and didn’t think it was a real issue to get somewhat the same idea of the design. I had to search to find something, but everything I found she kept laughing telling me my nails were too short and not the right shape. So I settled. The next day, my boyfriend went alone because we wanted to be somewhat matching. He went in and showed them the design and was immediately told that’s impossible and can’t be done. Someone came up and offered to give it a shot. He just wanted a gel manicure. He got somewhat of the design he wanted, but they charged him $80. He’s never been to a nail salon and just went with it. They also charged me $80 so I’m confused why they would charge him SO much given it’s just a gel manicure with only two designs, meanwhile I got acrylics. I will post below what we WANTED and what we got. $80 is the main reason I’m angry for him because that is way too much for what he got. And the laughing and telling me I’m crazy for wanting what I asked for. It was just not a good experience. Mine are also crooked and eye just rushed and wasn’t listening when I would ask for it to be cut shorter until I was very persistent. $80 for his GEL manicure is insane and I feel like they jipped him big time.

Kristen Patton They are very inconsistent at best. Yesterday I got a gel manicure and its already chipping in less than 24 hours.. The last time I was there the technician was wonderful and the manicure lasted for weeks. This time the technician spoke to the girl next to her the whole time and they were both very rude to the customer beside me.

Joseph Rothrock Manicurist kept twisting my finger and wrist, even though I said I have carpal tunnel and that my finger and hand dosnt move so freely. The gel polish was rushed and looked like absolute garbage and was all in my cuticle. They use inferior cheap product. Go anywhere else.

Olivia Lineman They did an amazing job, and gave me enough time to pick out a color. Reasonably priced, I’m very happy with the results!

Maria Meleca Very sloppy pedicure, done quickly and kept getting polish on my skin and then cured it even though there was polish everywhere.