The Best 15 highly rated medical facilities near White Plains, NY (Page 3)

Francine Salerno Cieslinski Trying to get thru to the CT or MRI department is near impossible. The message is always the same we have a high volume of calls. Then you leave a message. It takes forever for someone to get back to you. Regardless of how many times my MD faxes the script it takes forever for radiology to get it. It has gotten ridiculous. On a positive note the technicians are friendly, professional and empathetic.

Minhaz Jisan Can’t provide cost estimates for treatments, just sends surprise billings. Long waiting time to see doctors despite taking appointments. and when billing department can’t answer anything.

Wolfgang Schöpf Terrible process to schedule appointments - only a call center to call for getting callbacks which then take days/weeks. They wont schedule anything without having the prescription but refuse to receive the prescription in any other way than fax. Even worse, every time I call that call center, theyll make you spell out names and birth dates just to receive a call back. Ughhh! How hard should it be to make a Dr appointment??

WILLIAM TERRACIANO Had a ultrasound done here. Short wait, all friendly, very professional. Not bad at all.

Giuliana Sandoval I am so upset. If any gets this person Carolyn as stated she is only a scheduler if you ask her questions she will hang up on you. My mother who needs surgery and needs a ctscan which I was able to find at this faculty with an appointment in February this appointment was scheduled since January. She waited a week prior to the appointment to tell me first she don’t chache after doctors and then tells me that the doctor I gave her information about told her they don’t have anything either. A trained professional should tell me what exact clearance my mother needs and how to get it. It horrible to have people like her working in a place where people need it and she just cancels it without any care.

Chris Pastor Tried to make an appointment for my wife who is sick. They said they cant see sick people. She have to come in when she is healthy. Thats like going to them mechanic when you car is driving fine. Makes complete sense. Im looking for a new doctor.

anna valente I was looking for a new doctor for my husband and I as mine retired. Well after calling this practice numerous times and being on hold forever I left my name and number with the answering service with no return call back. I started reading all the reviews and honestly I don’t. Think I want to have this office take care of us. It sounds pretty crazy to me.

Stephanie Pulecio Dr. Chavan is fantastic! She’s attentive, friendly, and takes the time to listen. I felt very comfortable during my visit and left with all my questions answered. Highly recommend!

Jucely Cravo Excellent place. Treatment, efficient front desk. I have just good things to say about it . Dr Pechman is very considerate, a human heart type of Dr.

addie madden If I can give this facility a negative star I would. I just received my lab work via us mail. Dr. Yuen does not even have the decency to call and go over mybresults so its up to me to try and decipher my test results. They should pull her medical license. I have never in my 60 years of living dealt with a doctor like this. I still have no understanding of what my results are..I bet I will get a bill in the mail demanding money. I have now have to pay another doctor to decipher my results. I wouldnt go to this horrible facility if it was the last one in the world. Absolutely the worst experience. Do not go to this place!

James Sanders I recently had an excellent experience at Doctors United in White Plains that I just have to share! After throwing my back out while deadlifting in the gym, I was in search of a chiropractor to help with my recovery. I called the Doctors United White Plains and was pleasantly surprised by the kindness of the receptionist named Maria, who quickly booked me an appointment for the very next day. When I arrived, I anticipated a bit of a wait, which is entirely understandable in busy clinics. However, I was called back relatively quickly and met Dr. Noel. From the moment I entered the treatment room, I felt at ease. Dr. Noel worked wonders on my spine, and the relief I felt during the adjustments was incredible—so many satisfying cracks and pops! After my session, I left feeling rejuvenated and much better than when I walked in. Dr. Noel provided great recommendations for icing, rehab exercises, and stretching, which I diligently followed. Within a week, I was back at the gym—albeit with lighter weights—but I felt significantly improved. Ive decided to make chiropractic care a regular part of my wellness routine, and Doctors United White Plains will definitely be my go-to place. If youre in the area and need a chiropractor, I highly recommend checking them out!

diana washington MD has no consideration for other people’s time went to lunch while waiting for my appointment and no one in the front desk staff told me. Place reeks of pot and cigarettes, better places will take your insurance do not recommend

Roxanne Rivera By far the most unprofessional office I’ve ever been to. Each visit Ive come in for was a scheduled appointment and I still waited no less than 3 - 4 hours with my new born. It took me weeks just to get the proper paperwork done. Nothing is done properly, or in a timely matter. Very disappointing.

Leanne R Ive been going here for over 10 years on and off depending where I move to. The staff are friendly, even when you have an issue. When you sign in, make sure you also speak to someone at the front desk and tell them why youre there so you dont have such a long wait I see everyone complaining about. Its a Doctors office with a lot of different things going on, so just have a seat and relax until they call your name like at every other Doctors office.

Pablo Anderson Love the Radiology at White Plains Hospital. I went in there for a chest MRI and got it finished within 20 minutes. And the entire process was sanitized and clean.

Devora Lans Took 10 days to schedule an appointment and then, unfortunately needed to change it.. 5 days and 7 phone calls later… still no call back!!

Triple A Horrible they denied me care! Majority of the Drs have bad reviews anyway… Joann the receptionist gave me a fake fax number so my paperwork would get denied. They could have just said they don’t accept late trimester ....Go to Westmed

Tiara Wallace Very caring and comfortable environment! Love the doctors here as well.

Joseph Dallesandro Some of the doctors are good. But, largely this place is one big referral mill. “Broke your toe? Maybe you should see our dermatologist, we have a great one right here in this office. When you’re done with that, check in with our dietician. We can set you up with those appointments right now.” It gets old fast and makes it hard to navigate your health because you’re not sure if you need to see one of their specialist, or if they’re just trying to upsell you a referral.

Anna Jae STORY TIMEEE… I was seen by a specific midwife/rn (I won’t Say her name) but she made me and my boyfriend extremely uncomfortable, especially me . I went in as a new patient for confirmation of pregnancy but things ended up going left. The exam was very painful and uncomfortable and then she sent me to get blood drawn and told me she would give me a call the next day with results. I NEVER RECEIVED A CALL! I called the office multiple times her personal extension and the front desk all day the day after and no one answered (this was on the 25th) . The woman decides to call me almost an entire week later (may 31st) but from a block number (call showed up as no caller ID) . My phone is programmed to decline blocked number . So she proceeds to leave me a voicemail explaining her opinion on the results of my blood work, who does that ? And everything she said was “bad news” and told me I have signs of a “failed pregnancy” . I rushed to the ER today to check if I actually have a failed pregnancy and they did all of my tests and turns out my pregnancy is perfectly fine my baby has a heartbeat…. If I could report it to any higher up of Whiteplains Hospital I will . The nurses and front desk were very nice but that woman had me stressed and depressed for an entire week . If I could personally give her half a star I would . you don’t call a patient blocked where you like me or not neither do you leave lab results on a voicemail .

chelsea ripoll I had transferred and became a new patient at WhitePlains OBGYN 1 year ago. Doctors and nurses are nice. However everytime I request a refill on a specific medicine I need the wrong one gets sent to me although, it says it clearly on my medical records. Also every time I try to make an appointment the phone never gets picked up and have to stop by the clinic to make an appointment which can be very inconvenient. The clinic definitely needs improvement in being organized and finding ways to keep up with all the patients.

Melissa Mason We were taken to the back at 12:40am, given a bed directly in front of nurses station and was completely ignored until 2am until I told the ER admin I was leaving to go to another hospital. My daughter was in a lot of pain. I asked a nurse twice when we were going to be seen and her response was “they’ll be right with you”. I am embarrassed for how NYP treats patients. I will NEVER return to this ER again and I have been coming here since the late 1980s. I should not have to feel like I need to walk out to another hospital for then the Nurse Asst Manager Georgette or Georgina to care about patients care. Apparently the nurse that was originally supposed to care for my child walked off after being seated DIRECTLY across from us, (he even gave me a chair to sit next to my daughters bed so he obviously knew we were there) walked off for his break. THIS IS UNACCEPTABLE. Then when I started complaining and raising my voice out of frustration a security guard was placed by me and was staring me down like I was some criminal. The only reason I rated it a 2 because after I was walking out, Antoinette became our nurse and she was amazing. She was empathetic & caring unlike the other nurses. The ER nurses need better training on how to be empathetic. I understand the hospital was over capacity with patients but the nurses need to understand that we, the patients, are humans, we need to be acknowledged not just treated like a paycheck to them.

Bunny After being to a previous hospital emergency department twice that couldn’t help me, even will go as far as to say were not caring and/or serious about my conditions. For the first time in over a week, I am now able to stomach water and soon see myself eating again. I’m so happy I went to this hospital, wish I went sooner so I wouldn’t have suffered for so long. They are very professional, knowledgeable, empathetic, and make you feel like family. This hospital deserves more positive recognition. Words can’t explain how happy I am. I couldn’t stop saying thank you on my way out.

Andrew My emergency room visit has been very disatisfying due to the charge nurse Kaicee Gallo Rn. She moved me out of the closed curtain room area section I was placed in for protection due to my illness. RN Kailee Gallo Placed me in the hallway area with no equipment monitoring my heart. I expressed to her my chest pains are severe and I’ve been admitted but sitting in the emergency room for 3 days because I have been told there was no bed ready for me. She threatened me saying she will not allow me to have no visitors for the rest of my ER stay and kicked my father out into the waiting room area. As I’m writing this email it’s been 20 minutes without monitoring and she is trying to kill me at this point. I should’ve went to white plains hospital for better service. I will update with more info later about my stay but for now I don’t have much good to say. Let’s see if this changes!

Jill Zimmerman My husband was admitted but initially entered the emergency room on December 31, 2024. The new year was not starting off on a good note. However.; The staff and doctors were very attentive. He had a fever and was shaking. He was then admitted to the hospital and he received the upmost and five star plus service. AND CARE. My family has been to many of the hospitals in the area and Presbyterian ( f/k/a Lawrence) vs all the rest of the hospitals in the area outshined all the rest ,in regard to service , bed side manor and professionalism of this hospital I have left a message with the administration office as well to relay these sentiments.

Judit Martinez I have nothing left to say but that I have been lucky to be treated in my surgery (hysterectomy) by the best. Dr. Lozo and especially my beautiful nurse Bency. My doctors group is excellent... and if I could give the Hospital more than 5 stars I would give them... excellent care and excellent doctors, my anesthesiologists.

Susan Hung Delivered my daughter at White Plains Hospital in 2017. I needed a c-section. Dr. Peter Chung was my anesthesiologist and he was wonderful. The spinal went in before I knew it and I didn’t have any pain at all. All the anesthesiologists in the group trained at top institutions and I’d trust them with my life.

sara amer so expensive and bad doctors .

Morgan Fuster Very disappointed in the way I was treated by an office staff member who was looking to collect a balance - she was rude , constantly interrupted me and threatened to send my account to collections. She refused to hear what I had to say even after the first words out of my mouth were "Id like to make a payment on this account" Despite my interactions with her I must say Anesthesiologist Dr.Small was Great - I wish I could say the same for his staff. Very unfortunate course of events

Too Tired Had someone I care about stay here... 1- when there was a problem, the head nurse said "there is nothing I can do" so I went to the administrator. They told the nurse I had been there and then threatened the patient. 2- for an eating disorder unit, you would think they would actually care about the quality of the food given, and at the very least making sure if someone is allergic to a food, that the patient is never given that food. this was not the case and happened numerous times. 3- had staff lie to the patient and myself over numerous matters. 4- if you enter the facility to visit the patient, and leave to get food as the "cafeteria" is horrible, you will not be allowed back in. 5- there are heavy limits on how many visitors per day, so if multiple people want to visit, it HAS to be planned ahead of time. 6- the place is well over 100 years old, and feels it...it doesnt feel like a hospital and certainly not like any kind of hotel. It feels exactly like it is...an old asylum. Nothing comforting or homey about it. 7- calling the in-house number to report the nursing staff lead to them telling staff that I called and nothing being done. 8- for any that might have an issue with this, yes this place IS co-ed. you may not have someone else in your bedroom, but there may be people of other genders right next door. it is an asylum, yet they cant see how that can be triggering for some patients? 9- a patient arrived before dinner, but since the "on-boarding" (aka all the paperwork) took too long, the staff did not hold a dinner for the patient. this was a patient in the eating disorder unit. 10- staff in the eating disorder unit just ate and drank next to the patients without a care. They also left food and drink in their office out in clear view for the patients to see.

tango woman Awful place with mixed space for men and women which was scary at night time with the bedroom door open. The room was awful and no hot water to shower properly. Food was gross and large and inedible. There was nothing to do except watch TV, no therapy that made any sense, no one to talk to and nowhere to go. Going outside to walk was a major security issue I don’t think they cared about anyone except to give out medications. Everything private was taken away and the days were long and boring. The doctors I saw were like robots with nothing to say and just wrote scripts. They were no help whatsoever to anyone and it was hard to get out even when you wanted to leave. It felt as if it was all about the money.

Alysa Rodriguez I’ve been to many hospitals but never one as bad as this. When I went they would force us to stay in our rooms for the majority of the day, even though there was a common area. The staff not only hated their job but the patients as well and would go out of their way to degrade us. It was hell, and my anxiety worsened during my stay. And my depression as well. I hope that they get shut down because it really is a horrible place.

Till Witnessed SA by staff member. Told other staff member. Nothing was done. Average New York hospital moment 0/10 never set foot here if you were born a woman

Alan Seager Horrible horrible experience for both me (the person admitting the patient) and the patient. Never ever bring anyone here if there is any alternative