The Best 21 highly rated medical facilities near Queens, NY

Maria Foley Everyone at Care Max is welcoming and generous. I am enjoying all the engaging activities they offer seniors - bingo, chair exercise, and other seasonal activities. They also offer lunch and have even taken us out to lunch. I have brought several friends to join.

Nia McNeill Love this location!!! Staff is super friendly and welcoming. They are very helpful and make every experience fast and easy. The space is always kept clean and gives a bright and calming vibe unlike other places Ive gone to. Definitely a 10/10 experience. Would recommend!

Mziya Davidson Doctor is very respectful and takes his time with each patient. He reviews your medical history thoroughly. Highly recommended him to everyone! His office is very nice and has friendly office staff.

cielo machado I love this place, the staff all are friendly and welcoming. I enjoy Bingo on wed with Rosa and chair exercise with raul. They both are great and I will continue to refer friends and family to care max.

Sheiliza Bissessar Husband and I saw Dr.Nodar for the first time by high recommendation of a current patient of his. And I see why! Very impressed and pleased. Looking forward to finally having a highly exceptional Regular Physician. An absolute pleasure.

ramona ciobanu Very pleasant experience. Not only do results come back within 24-48 hrs, but everyone seemed very professional and the place seemed very organized. One particular nurse stood out and I had to ask for her name, which I believe is Ms. Corrine Montoya. She was very welcoming, and friendly and comforting. In addition, prior to me she had to administer the test to a young child (appx 5 years in age). The manner in which she dealt with this youngster was very impressive.

Robby Excellent service was in 11: 45 and out in 20 min they do both pcr and rapid test 5/5

D P People are waiting more than 3 hours outside in this cold weather.

Stepheny Persaud Dependable and quick

Ginger To Alin Pena is always great help, she is professional and friendly, I think she is a valued asset to the clinic. Wishing her the very best success.

Gretel Smith My experience at this CityMD was good. All personnel from the gentleman at the front desk, the nurse, the Xray tech and the doctor were all professional. I would recommend this CityMD to family and friends.

Anais Diaz This office did not bill my health insurance correctly, though I paid my $100 copayment. Now I am being harassed by their workers comp office to submit paperwork for a workers comp claim , though there was no a work related injury. Be careful with these people and how they do their billing. Not to mention the doctor was rude and condescending, no beside manners.

Ronald Rich The staff was great, The Doctors and Nurses are Excellent. After Reading my EKG Results The Doctor advised me to go to the ER, I took his advice and went to the Hospital to be tested, After going through some test in the Hospital. I Found out that I needed to get a Chip for my Heart. The Doctor at CityMD probably saved MY Life. Thank You!!

The J4KTrio The front desk staff was amazing as was the x-ray tech. The Dr. however could use some more training. It was not busy in there yet he was rushed and hurriedly did the exam. Did not give instructions or help w using crutches properly. We were told he’d give us referrals for PT and ortho. We had to ask for the x-Ray results. I cannot return to work at the ballet without the PT referral that I did not receive. No follow up instructions like ice , heat, elevate. Just take it easy. Not helpful and a waste of time and money. We will NOT return to this city md office again.

Diana Rnyc Good service. Nice doctors! Dr. Choudary is very thorough and patient with patients.

Jerome H. The doc is very caring and efficient. I highly recommend him.

Ezequiel Lantigua Dr. Hardy is the best, thank God I found him since I moved to Queens ! He delivered my two daughters and so happy for it ! Sad that I had a bad experience with my boy 5 years ago but now I’m so so grateful for him and his amazing support, respect and love for his job! Cristy Alba, Blessings!

Pika C Very diasppointed on the whole medical team. Saw Dr Khine Tun and was given Rx. CVS Rx claimed they did not receive it. Answering service on Friday 5:30 pm supposedly relay my message to their on call MD, However, their on call MD never cared enough to respond for the entire weekend. Monday comes, happened to be a holiday so office closed. Answering service at 11:25am claimed there is no on call MD until Monday evening. Told the answering service to relay my message through whichever means she can. Very diappointed....

Nicila Graham The doctors care so much about the patients, the doctors are always on top of everything that needs to be done,I thank them very much helping me to have my son

God does Not sleep I use them for my pregnancy and I am very displeased and disappointed the admin staff is the worst the keep messing up my appointments when I go there they take extremely long to find my scheduled appointment having me stand waiting at the door for 5 minutes (with my big belly) before finally finding my appointment and have me come in, other times they reschedule me and miss up my appointment. They also lack good customer service and etiquette.

Vanny Singh Dr. Michael is the best! He delivered both of my babies Csection. My scar is very small. I dont even notice is there. He is very professional and knows his job very well. His staff are the best too.

Dennis Spencer The Queens Hospital Staff is very tentative when it comes to the patients needs. The bed side manor is second to none.

Bridgette Glosson I had a wonderful experience from start to finish.. front staff very professional all the way through til the end of my visit. Highly recommend this hospital for this very important specialty.

Carmen Griffin very professional we had to complete a form to see the patient thats my only take away it felt like I was in the emergency room for Drs assistance keep it up I was very satisfied even with the security guard very helpful..

Gabriela Gomez The worst place to go for an emergency I waited over 3hrs to be seen at the ER I had to remind them I was waiting and they hadn’t even taken my insurance info when I asked for papers to leave since I hadn’t seen a doctor I was finally told I was next as I was walking out to go to another hospital a nurse grabbed my purse in an attempt to make me stay!!!! I’m beyond disappointed with how I was treated and I’m a very understanding person but this was just too much if I wanted to wait I would have gone to my doctor but I considered this to be an emergency and opted for coming in hope that I would be taken care of!!!

priya behal I wish i can give this hospital 0 star..worst place ever..Dr. anubha arora deliver my baby(normal delivery). Nd after that she stich me wrong..when after 4 weeks i went there to ahow them i have a bad pain ..so den they told me it will me fine soon. But pain didnt go away..den i went to private Gyn so she tell me they stitch me wrong. When today i went to her (anubha arora)again she didnt admit her mistake..but superwiser was there and he admited that this wrong thing happen to me.... They guys are so rude to me.. Nd superwiser told me that when can cut u nd stich you back .its very funny ..i m a human being not a doll.. Rude staff ever . Uneducated people. Anywayzz this hospital have to pay me for this.

Kelsey Garcia The care in this hospital is amazing!Unfortunately , their pharmacy section is horrible. Besides not giving new comers a heads up on how their system works (they have a “pickup” window on the right which you go to after waiting on the left sides signless windows) to their ridiculous waiting time. One hour for saline nasal spray! It’s a very small tight spot and very uncontrolled with rude staff slamming on counters to get the elderly to go up to the window (pickup window)

Gracen Robinson If youre struggling with thoughts of self-harm and seeking crisis support, youre doing the right thing, and you should be proud of yourself for reaching out. However, if youre considering seeking help at the hospitals emergency psychiatric unit, please note that many staff members and patients describe the admission process as a traumatic experience. I sought help due to self-harm urges, but the staff on the unit refused to provide ongoing medication for bipolar depression or any kind of therapeutic support. Despite being clean for a year, I relapsed at this hospital because the emotional neglect worsened my depressive episode. If youre at risk of self-harm, there are many crisis counselors available to help you through the 988 hotline, and they are more than willing to connect you with better inpatient care options.

Michael Cotton Wow one of the worst experiences, Ive ever had at a hospital. Queens General Hospital, has got to be by far one of the most incompetent staffed hospitals. When you ask for a Dr., they send you a person with a Resident ID, now I do understand that this Dr., is trying to accumulate the necessary hrs to become a full Dr., kudos to all who are striving to accomplish your lifes goals. Do yourself a favor and transfer to a much more productive, power driven goal oriented hospital. Because this place is unacceptable, and a complete cluster.

NATALIE SINGH The ER is a waste of time, you’ll end up more sick if you come here. Warning! Do not come here after 12 pm!!! You’ll surely die with reckless care. First the waiting time is extremely long, some staff are unprofessional and the doctors don’t care at all because they’re just trying to get rid of you so they can get off at the end of their shift. The ER really needs evaluation

annie the staff, while some were inattentive, truly cared. that much, I could tell. especially the doctor that took care of my brother. we really appreciated her help, but the system as a whole here is not ideal at all. it didn’t feel like we were in safe hands—not because of the staff—but because everything was disorganized and there was a lack of communication both between the staff and with us. we were there on a saturday night around 9pm, so maybe that could be it? either way, please seek medical care elsewhere. that said, my brother’s reason for visit is a facial cut so I’m more critical because of that. I’m sure if we came in for a fever or a cold, it would be fine. so keep that in mind as well.

Tahmid Ibna Amin I went there for an emergency situation and give them my every information they need including my health insurance but 2 months later i got a bill which should be covered by my Health insurance. And the letter said they don’t have my insurance and they didn’t even called me for confirmation. Which is absurd and not so professional. The doctor didn’t even given me any checkup or medical test. Asked few questions and they said everything is alright. But still i have the problem. I would love to give them -5* if possible. Not recommended.

kony k Went to the emergency with abdominal pain. The service was great. Later they transferred to the Queens woman’s center. So far my experience is great. It’s true that it take forever to get service in emergency just like any other hospital. Update: Had my 1st baby at Queens Hospital .The Doctors and Nurses were super supportive and helpful.Although I had healthy pregnancy which end up with EC-section that was quite traumatic experience.

Queenith Sutton I had my baby here and I was treated with respect and attention, I’m doing all of my postpartum care also. My baby is healthy and she is using one of their pediatric primary care providers for follow up. I would recommend any mom or mom to be to try them out Excellent services.

Monica Peñuela I do not recommend this place at all. it’s an extremely long wait I went at 9:30 am and at 1:30 pm and I still waiting. They do not respect the time of the patient at all. In addition the front desk guy is giving you a bad attitude if you ask how long it’s taking. I went to asked him because he told me was one patient before and was an hour before and he was rude and he said. If you want come next Saturday ? I was like why you are so rude and disrespectful and he said go to sit in silence if you do not want me to be a real disrespectful “ vaya y siéntese tranquilita si no quiere que le falte al respeto “ this people is not professional. Never again!

Steph W This is an extremely busy office; The waiting area has 15 seats and at least 3 ppl standing at all times. The patients as well as staff are primarily Spanish-speaking. The wait time was absurd and for that reason, I won’t be returning. I came in 10 min before my appointment. I waited for a total of 4 HOURS before being called. I asked the other patients when waiting if it was usually like this and she responded, yes that the doctor usually runs late. Staff does not wear masks. The rooms are unkempt with supplies across the examination beds, floors, and chairs alike. While I was literally getting my blood drawn from the nurse, 5 women came in to drop off their urine samples. No patient privacy which is not okay. It’s unfortunate that the office operates like this but the staff, nurses, and OB GYN doctor were extremely pleasant and through. From initial intake, consultation, examination, and blood work, it was a 40-min exam. I felt like the quality of screening made it me want to see the doctor again but not at this office. Luckily, my follow up appt will be at a different OB GYN medical office near Columbus Circle instead. A follow up appt was made without calling me to confirm the date/time. The office called me to say that I missed the appointment. Columbus Circle location office, staff, and visit is stellar. Would recommend there if you want to see the same doctor.

abisai caballero Great place. I called this morning and explained my needs and they were able to see me the same day. The two ladies at the front desk were friendly and always open to answer my questions. The staff and nurses were also friendly. Definitely recommend.

Rigzin Choedon They have a first come first serve policy in a given time window. Showed up 2 minutes before the office opened and it took over 2 hours to see the doctor. All that wait and they sent the wrong prescription to the pharmacy. The pharmacy and I have been calling the clinic since 2/3/24 to send the correct prescription order but as of right now, it is still not fixed. Some days it is impossible to get through because the automated message keeps going on a loop or someone keeps picking up and hanging up the calls. This is an important prescription to maintain blood pressure. Will the clinic be responsible if this leads to serious health issues?

Karen Bustillos Dr. Pimentel is my primary care for 5 years. He always answer any questions you have and has no problem helping you understanding the answer. The entire team is respectful and helpful. I really recommend 10/10.

NurisAybar The front desk staff its very friendly, I received a very good service, Dr Pimentel its very profesional, I highly recommed it.

Lilza Rana Worst and unprofessional management to say the least!! Their elevator doesn’t work, i was late to my appointment and i agree thats my fault but they let me inside the building just to be stuck inside the elevator for 10 minutes. I was literally about to have panic attack, i called them 3 times and they didn’t answer, i was kept on hold and they hung up on me. I stepped outside and buzzed them and the receptionist told me they have to cancel my appointment. All i needed was referral for different doctor but since Dr. Nadia was listed as my PCP i needed referral from her. Waited 3 weeks to get an appointment. Smh. Changed my PCP right away. Never again.

George Vermenton Absolutely excellent service and staff! Highly recommend it!

Diana Carvajal Very bad service with an appointment and medical clearance for surgery. I dont recommend it anymore

Amy Kay Doctors are ok but the front desk receptionist and the secretary working there are very hard to deal with. They take forever to pick up the phone and when they do they are the least helpful. I had to call 4 times for them to get the doctor to fix a prescription and they kept giving me the runaround the whole day. When I finally asked for the manager they were able to do it but by that time the pharmacy had already closed. All I kept hearing all day was that they are very busy but a time sensitive prescription that needed to be filled was not on their priority list.

Jessica Chen My child was sick for more than 2 weeks, we saw 2 different doctors before we came to NYPQ pediatrics. Things did not go as we expected, my child was not getting better. I was anxious to find out whats wrong, and had prepare to fight for what I think should be done, but I didnt have to. I took the earliest possible appointment and met with Dr. Singh. She listened to everything that had happened, gave me a plan A and a plan B. She ordered X ray, which was done at NYHQ, no wait, free parking at the lot. She had the results in 2 hours and called me to proceed with the right plan (This process was fast and convenient, it is not common at private practices). We also did bloodwork right in the office, result came out the next morning. With the right diagnosis and medication, my child recovered in 2 days! Everyone we encountered was nice, compassionate and caring. I met with the receptionist Shai, Eva(RN?), phlebotomist Angela and of course Dr. Singh who listened, explained and followed up on the phone with great care. I really appreciate it during this difficult time. We went on a school day morning, office was not busy. I highly recommend this place!

RAYZ I recently had the opportunity to be assisted by Sharliese at the front desk, and I am compelled to share the exceptional experience. In my role as a Service Coordinator in Early Intervention, time-sensitive tasks are the norm, and Sharlieses efficiency and dedication were nothing short of a lifeline. She understood the urgency of my request for a medical form and acted with remarkable speed and proficiency, ensuring that I received the necessary documentation swiftly. Sharlieses professional demeanor, coupled with her ability to perform under pressure, was truly impressive. Her assistance not only helped me fulfill my duties more effectively but also underscored the value of having supportive and capable staff in key positions. Her commitment to service excellence and her genuine desire to help make Sharliese a standout individual. This level of service is rare and deserves recognition. I am deeply grateful for Sharlieses assistance and highly recommend this establishment to anyone who values efficiency, professionalism, and genuinely caring staff. Sharliese, thank you for your outstanding service and for being such a significant help in a critical moment of my work in Early Intervention.

NinjaTurtle 21 One of the best healthcare office to take your young babies and teens . All of the doctors are amazing ! As well as front desk . And medical assistants !

CARMEN LEE The doctors here are good and nice. Short wait time. There’s same day service ( call before you go in). They can draw blood next door if needed. They also have 24 hours on call service. You can also see all the reports and chart notes online. Highly recommend!

Dasutsang NYC Best ER department in a state I would say. Doctors and nurses all are very nice and professional. They finds the symptom promptly right after diagnosed. working timely manner. That’s why I always takes my both sons this ER hospital when ever they needs urgent care. ❤️ recommend to all.

Sugeiry Rodriguez I was looking around for a childrens hospital near me and decided to try this hospital and i dont regret it. AMAZING AMAZING service. Everyone from the front desk to the doctors were so kind and compassionate

Exon Lara the most terrible service I have ever had I have my three children there and at school they asked me for the flu vaccine for two of them one of them had the appointment now I tried two days ago to give me an appointment for my daughter they also said they were going to call to put both of them now I took both of them out of school I went and asked them to put me in for my girl, the nurse also told me that I have to make another appointment and that they have for December when my girl is no longer take at school because I dont have that vaccine I really recommend you not to take your children there it is garbage

Annie Wang Never come to this hospital. Even if you are in pain, they can only let you wait outside. The service attitude of the staff is cold and heartless!

Jose Sanchez Very inefficient. There is no such thing as walk in for this clinic. If you need to see your Dr. the best day they can do for you is a virtual 2 days later. Even if you get an appointment still not worth it. If your appointment is at 2 expect the Dr to see you at almost 3. Surprising given that it is Presbyterian.

Brenda Silva The longest wait time to be seen.

Sandy Louisa Di this hospital use to be call wood side Hospital?

Blue Nine Ive been in incredible pain for almost 4 hours and they still havent treated me at one of the worst hospitals and I ask one and they just say I dont know.

sher alam Is best

emilia co This morning, I attempted to schedule an appointment with an OB-GYN. Despite speaking with and being transferred to FIVE individuals, I have been unable to successfully book the appointment. The process has been exceedingly frustrating, as I have spent one hour waiting and speaking with receptionists, yet have not received any solutions and have been given misleading information.

Kelly Elgin Friendly atmosphere. No long waits. I love Dr. Berman.

Wolf Soto Dr. Seniha Inan is an excellent doctor, and I highly recommend her. However, be warned that one of the receptionists at the 102-55 63rd Rd, Forest Hills location is not very friendly or welcoming. I have visited this office twice, and this has been my experience. Here’s a tip for the receptionist: Be more friendly and welcoming, people coming in are dealing with health issues. The least you can do is offer a smile. Everyone else is great.

Alamara Khan Both of the doctors are angels! My entire family and I have been going to them for more than 15 years and we have had the best experience. We are very thankful to both of them. Unlike other places, both doctors give every patient so much attention and spend enough time with you. They make you feel like family. I would 110% recommend coming to this clinic.

Niera Jan Doctor Kavitha and Malik Reddy are one of the best doctors I have ever met. They have helped me in every problem I have. They are doctors that actually care and listen to their patients. They do everything they can to help you and let you understand what you need to know. I refer these two to everyone that I know cause they are wonderful.

Kurt Richards My family have been in the care of Dr. Kavitha and Malik Reddy for over 30 years. They treat us like family. How often do you come across doctors who call you at home just to check on you. They do that. Even though my family moved to New Jersey, we have retained them as our primary doctors, and still travel to Queens to see them.

Mk Naik Love both doctors but front desk staff are very very horrible. Never smile. Never says hello. Specially Laxmi she is very very rude. Due to her they r losing lots of customers. But lots of respect for both doctors.

Sunshine NY Dr. Sean A. Kotkin is professional and compassionate. He takes time to explain everything clearly and he cares a lot about his patients. The location is nice quiet with friendly staffs also. I will definitely recommend Dr. Sean A. Kotkin. He is the best!

Emily90 AVOID THIS PLACE AT ALL COSTS. Dr Meir Cohen is the worst doctor I’ve ever come across in my entire life, not only was he unhelpful and unprofessional, he was very demeaning and condescending. The whole visit was a horrible experience. I was also in a lot of pain and discomfort and frankly he just didn’t seem to care and make a lot of judgemental and shockingly unprofessional comments. He also really messed up my prescription, had I not gone to a different doctor to get a second opinion on this, it would’ve caused even more health issues and headaches. He is not a doctor that cares about his patients at all and will judge you and make you feel extremely uncomfortable. Trust all the 1 star reviews and to somewhere else.

Adnan Muhammad I have to say that Mount Sinai Doctors on Queens Blvd is an incredible place. I have been looking for a Doctor that actually cares for years. Thank you Dr Fung. You are phenomenal. The place is very clean. The staff is very helpful. Thank you Jenetta for being so professional. They really make you feel at home. I’d also like to say that there Sonogram Technician is amazing. Thank you Dalia.

Leslie Hussain Dr. Richard Smith is such nice Doctor, who really takes care of his patient, that is based on my experience with him.

harshil shah I visited this location for an annual physical. I was charged for annual physical as well as a separate office visit. I didn’t have any physical complaints that I brought up. I called multiple times to the doctors office to get the issue resolved but didn’t receive a single call back. Horrible service. Spent so many hours of my time on the phone to get this billing issue resolved but it still isn’t resolved. I never got a call back from the doctors office after requesting callback so many times. Do not recommend anyone to go here.

T The doctor Hassanien Aya need more training to be doctor she doesn’t know what she has to do. I went to see her to get physical check up and had some other problems. When I was telling her I need physical check up too and then she was asking me madly why didn’t you told me? Gave me bad attitude. I don’t know why. Then she tell me I have to make appointment again for physical. She didn’t do physical and sent me home. Look like she came over there for fight with patients Instead of take care patients. I will never see her again and I will definitely not recommend her.

Wendy Boothe Every time I go to the health center everyone is always so kind and friendly. As soon as I enter the Health center,and I stand in the line I’m getting recognized by my name. It is so welcoming to know that they know my name. Jay, Rodney, Sunita and Tomasz are an asset to the health center, because they’re always welcoming and friendly. On top of all of that they know their jobs inside and out. Thank you all!!!

Wen Dell My mom was unknowingly late for her doctor’s appointment on Wednesday with Dr Aquino. We received such a warm, friendly and hospitable reception from Alin. She was understanding and welcoming to us. She showed exemplary customer service. We were checked-in quickly(with a smile) and my mother visited with Dr Aquino. Alin is one of the many great receptionist at this institution. Shine a light on this employee for her awesomeness!

Amina Fajri I saw Dr Angela Kakuriyeva the dermatologist. She is the best. I was depressed with a rash I developed on my skin (hands arms and hip) First time she saw me she diagnosed my condition right, prescribed the right cream that Helped clear my skin after the first usage In addition of being a good doctor. She is a very nice human being who will go far and beyond to help you I really admired her. Wishing her success and prosperity in her carry!

Sufi_Way_Of_Life If I could give zero I would. I had an appointment at 5. Came at 4:50 and had to wait for nearly 40 minutes . Whats worse I didnt even get to see the doctor I was assigned to . This is completely ridiculous. What a waste of time. Never want to come here again

shelly outar Staff is rude infront and have to wait a very long time to see doctor like 3 to 4 hours everytime

Imani Stewart The wait time here is ridiculous. Even with an appointment. U could have an 10am appointment time and not see the doctor til 3pm. Walk ins are even worst. HOWEVER the staff here is amazing and friendly and try to be as accommodating as possible.

Norma Paiva I want everyone to know if you want yourself and loves to be treated with all the necessary care and concerns this is the hospital. The doctors, nurses all the staff including the security give you the most valuable care with all the humanity possible. My blessings to all and each of them.

Richard Burgos I brought my mother into the ER around 9am. My mothers been battling a migraine for over a month and a half ago. 2pm they finally brought her to do a CT scan. Its now 3pm and they just finished and told her to wait for the doctor now. The hospitals make you wait for long periods of time to justify that theyre doing all they can. I get short staff and whatnot. But here, come on, theyre are not short staffed. Then the nurse of some of these pill-pushers. Send you on your way only to prescribed you Tylenol. Then you see the bill and for 5 minutes of your time a doctor gets paid a range of $600 through $$800+ to give you Tylenol. Let alone, the CT scan they did on my mother is over about close to $3k to $4k??? Nurses are the ones tired and dealing more with the patients then the doctor and yet theyre getting maybe about $30+ an hour if that or less. Sick world we live in to break the bank on people that cant live correctly an at ease with their health. While these doctors live a lavish life. Go ahead and bash me telling me Im wrong. The ones who do are the same ones that once they have this problem will run and cry asking for help.

Gangapersaud Beharry Had a procedure done at Mount Sanai hospital by A cardiologist who requested to see me two weeks after the procedure. I called to make an appointment and was given a date two months after and then got canceled the day before the appointment. Apparently they don’t accept my insurance anymore and won’t give me a chance to pay cash for the visit. I tried several times to contact the doctor and was told a message will be sent to the doctor. I never received a call back. The cardiologist is a great doctor but the staff in front are a horrible group of people without any empathy. Avoid this place at all cost

Sara Delzatto Horrible. PA Kristoffer Flores let me sit in the ER after shift change for 5 hours without pain relief (for a kidney infection and nodule) and not even come to give me the results of my CT scan. I was able to get them immediately after they were loaded into the MyChart app. When I told him I wanted my IV removed so I could go home and be in my own bed and Id call my doctor after the weekend he replied, "Okay, cool". I wouldnt return here if I had a gun shot wound to the head.

harbhajan singh mann This is my first visit to Jamaica Medical Center. All my staff have served me along with the doctors. I think they are truly God in human form. My joh was badly broken in two places and the whole team of doctors helped a lot. My Una performed the surgery with love, I pray to God to bless him with his love God bless you i love you so much

Tina S Harible front desk staff. Very rude, pretended she didnt understand what I said, she asked the reason for changed appointments like I did something wrong. She stared at me in a very awkward way. I felt I was treated like a fool. Very very unpleasant. It happened at 12pm in January 16, She sat by the front desk facing the door on the right, 2nd floor.

F J ACN Queens - Orthopedics rehabilitation center, DONTT GO! The PT experience was terrible here!!! Unreasonable charge with lazy service! Little care of patients symptoms but more focus on the billing! PT was not devoted at all!! The physician spent 40+ minutes of 1 hour questioning about the insurance coverage which should have been checked by someone else prior to the visit. Even with phone calls to insurance company during the session that the patient had to make to prove out the insurance coverage is okay with the PT, the PT still hesitated to start with the treatment and was constantly away during the last 15-20min of the session. At the end, the PT told the patient that it was his last day and left with no follow ups. And the patient was asked to pay full rate for a lazy service. Although the insurance covers, the patients portion of the payment was still at least 3 times higher than other regular PT locations. The one star credited to the patient service customer service and front desk, who were nice to speak with.

NYMP NYMP Rehab staff is Very arrogant. Always over booked. They need to learn some bedside manners. I had appointment at 8AM When I went to the center receptionist told me that your appointment is canceled, cause your therapy took off. I requested for someone else to help me rudely she refused and lied to me I left message at 7AM. Please avoid this rehab center. They can hurt you than help. They are always overbooked.but staff is very inaficiant and rude.

Me Me The staffs are nice but the registration people don’t pick up the phone. I tried calling so many times and no answer. For days!!! I left multiple messages and the answering says someone will reach out the next business day but I haven’t gotten any calls back. One day I called right before I went up and there were no answer. So when I went up there saw 4 register clerks working. Three on the desk and one standing. Two were on their iphone and the other two were chatting. I told them I was calling for days and they just looked at each other and smirked. While I was waiting, I called again and saw that it wasn’t even ringing!!! They Silenced it! What’s the point of having a phone if they don’t pick up?? I mean this is New York Presbyterian right? Patient comes first???

Jenelle Lawrence I was a patient and the service I received was superb. Also, observing all the clinicians. I need to recognize the lady therapist Danielle F. It’s like she was on roller skates attending to her multiple patients with a smile. Again great service I received at this establishment.