Canettas Collision & Service Center - Syracuse (NY)

5 /5 Cassandra Cherebin: Great experience with Canettas. I was referred by my coworker there and needed to get a few things done, including an unidentified knocking sound repair. I dropped the car off Monday evening [they have a drop-box for those who may need to come after they close; like myself!] for my Tuesday appointment. I had a call by 9am Tuesday with the issue and a full estimate, which was lower than I was anticipating spending. They had my car ready to go before 2pm that same day. Awesome front-end service as well! Very friendly and trustworthy family run business! Will absolutely be bringing all future business there!

5 /5 Tasha Sus: I was recently in my first car accident & a friend referred me to Canetta’s. I had no idea to how the process works with accidents. Rob took complete charge and helped me through the entire process! From reviewing the police report, helping me contact the insurance & getting me a loaner. He checked in with me multiple times to give me updates on the progress of my vehicle. The work to my vehicle was completed before the estimated date! The workmanship on the vehicle was everything I could ask for. It looks brand new again! Honestly, this was absolutely the best service I have ever experienced!

5 /5 Bianca Teixeira: Rob and his team are honest and good people that genuinely care for their clients. As a young woman and first-time car owner, auto shops can often be very unwelcoming scary places, but at Canetta’s I feel at ease knowing I’m in the hands of trustworthy professionals. I took my car to Canetta’s originally to try to diagnose a very sneaky transmission issue. Nothing was able to be found at first since there was no codes or visible problems at the time, but Rob was the first to not make me feel crazy and believe that I felt something was wrong. He was very kind to do an inspection at no charge upon there being no findings. I was so happy with their service I went back on a few other occasions for regular maintenance like new tires, wheel bearing/brake repairs, oil changes ect. Every time Jaiden has maintenanced my car he’s went above and beyond to ensure my vehicle was thoroughly cared for beyond my expectations and explained to me everything that was done, always at fair and reasonable price. It wasn’t until several months later the transmission issue finally emerged and although I knew Canetta’s does not specialize in transmission repairs I could trust no other to leave my car with. After running a diagnostic Jaiden was able to help lead me into the right direction but I faced difficulty in trying to find a transmission shop to take on this problem. Funny enough, I had called Jaiden back in tears, explaining to him that other mechanics had turned me away and spoke to me condescendingly. Jaiden and Rob went out of their way to find a partner of theirs willing to help me. Given whatever the fate of my car might be, I can honestly say Canetta’s service is outstanding in both professional integrity and customer support. I would absolutely recommend them to everyone I know.

5 /5 Megan Merchant: I have been a customer with Canettas for years. I recently purchased a new to me car from a dealership and not long into owning it, I was having a sensor issue that the dealership ultimately said would be $6+ plus tax to replace. Canetta did this FREE OF CHARGE to me. I am so grateful for their dedication to making their customers happy!

5 /5 morgan heise: I scratched my car and really needed it buffed, Rob and his staff buffed my car within minutes and it looked brand new! Such amazing and experienced people & it was a fast process, I wouldn’t go anywhere else.