European Autohaus Inc - Plattsburgh (NY)

5 /5 Austin Burgess: I needed a clutch, I needed driveshaft work I needed many heat shields put back up, I needed radiator work done, I needed a coolant flush and an intake manifold on my 2019 golf R. Kent was honest with me, pricing was good, and it got done in a timely manor. I get nervous when brining my car places because it is a higher end vehicle, but when I drop it at European I am very comfortable doing so. Long story short if you have a European car go to Kent, he will take care of you and the job will be done right, after the service I’ve received here I won’t go anywhere else, 10/10 customer service, 10/10 communication, 10/10 work quality, I am very happy with the way I was treated here.

5 /5 Chris Moquin: Always had a good experience with European auto. Great people, honest work, price is a little steep for some, but the work is always done well from my past experience which is what matters most. Kent is a good guy to work with and all of his co workers are skilled and know what they are doing. Very rare to find in upstate NY

5 /5 Margo Beyer: I have the very good fortune (as the result of extensive research) to have "found" European Autohaus. Kent, the owner, is extremely honest and fair when it comes to any repair recommendations & required preventative maintenance, with regards to my Mini Cooper. My areas of expertise do not pertain to automobiles. I need to be able to rely on knowledgeable people ~ whom I trust; which I can comfortably do so, at EAh. The feeling I get when I leave the shop is utter satisfaction; knowing that the job has been well done and that my safety is taken care of. I never worry that my car will breakdown or that it wont start. That feeling has tremendous value Thank you Kent for providing such a fantastic service to the community

5 /5 Kat: Worth the investment! I purchased my first used Audi at another dealership in 2012 with an oral (not written) guarantee for one year. After four years bringing it to other mechanics in the Plattsburgh area, it still continuously had the same issues. Every other mechanic seemed very confident in what they did, but problems would only disappear for a short period of time only to return. I wasted a LOT of money trying to save money. Finally, I brought the car to the Autohaus in 2016 after being told by another mechanic that it had "jumped time" and to get rid of the car. Bottom line: European Autohaus fixed the car after four years where other so-called "experts" had failed. In addition, they identified some issues (one serious and dangerous) that had been created by other mechanics in their attempt to "fix" the car. I still drive the Audi and also purchased a BMW through the Autohaus . I now own two beautiful German cars that run well and are repaired properly. I will never bring my cars anywhere else again. If you buy a rocket ship, expect to pay for maintaining it. These are sophisticated machines and require expert TLC to maintain. The payoff is that you have a safe luxury car that will last many years while the Hyundais and Kias are in the scrap yard. p.s. - the negative reviews seem to generally be people that are starstruck and buy a good looking used car with issues that they cannot afford to fix. I bet the $50.00 repair job will turn out to be a waste of money in a short period of time.