Firestone Complete Auto Care - Binghamton (NY)

5 /5 Tiffany Ballard: What can I say, what an amazing experience. Customer service was above and beyond. They provided all the answers to my questions with such efficiency. The service and attention to detail, satisfied all of my concerns and needs. These guys definitely know the power of teamwork and transparency with their clients. Came on Tuesday July 22, in and out. Front desk attendant provided feedback from the beginning to the end while working with the mechanics to insure a smooth transition. I pray that firestone continues to support their employees on and off the clock, bonuses for their your family, great benefits and shares in the company.

5 /5 J. Mark Lane: First, note, Im a car guy. Grew up in a racing family in the South, spent many weekends at the track. Have owned, and built, many cars. Presently have vintage sports cars. My daughter is away at college at SUNY Binghamton. I worry constantly about her. We gave her a car to get around, get groceries, etc. It broke (naturally). Her midnight call to me described a problem even I couldnt follow, but she was at the dorms and ok. Next day, GEICO towed the car to this shop. I promptly called them, and Jeremy was really helpful, I found him reassuring. Within a couple of hours, they had isolated the problem, and a couple hours later, fixed it. That same night my daughter was able to pick the car up (she took a bus, which Jeremy helped me identify). Ive known mechanics my whole like, I am one. It is so nice to know that, with my child away from home, there are good, honest people who can help when things go wrong. Seriously. Thanks, guys!