5 /5 Endicott Girl: I havent had my hair cut professionally in over 20 years. I read all the rave reviews about Heather and decided to take a chance. I suffer from Trichotillomania and was beyond embarrassed, but Heather made me feel so comfortable and seen. When I saw myself in the mirror after, I cried. She did such an amazing job. I cant wait to go back. She has at least one customer for life. Thank you Heather for making me feel pretty again. If I could give more than 5 stars I would.