4 /5 Emily Campitello: This a was my first time ever getting fake nails so I had no idea what to expect. The lady doing my nails was a little rough with me and I could tell she was getting slightly annoyed but she never once snapped. She was super caring and polite. She noticed I was in pain after placing my nails in the warmer and gave me a tip to stop it. The design I got came out cute. Over all I would rate it a 4 star experience. It was a little pricey but I may just not me used to the cost of fake nails yet.