Russos Auto Service - Buffalo (NY)

5 /5 Lisa Marie: Dropped off my Jeep Cherokee for brakes and rotors, Russo’s drove me home, called me with an estimate and when I could pick the vehicle up, fair and reasonable pricing, service with a smile. When I drove away I noticed that they even vacuumed the interior…something so small means so much! Thank you :)

5 /5 Lily Marianik: Came here after a long drive that had three lights pop up on my dash. After I brought my issue to their attention a fellow customer reassured me that they are good people here thatll take good care of me, and they were right! Im very grateful for their professionalism, assistance, and kindness while Im so far from home

5 /5 Kari Heigl: I had a "donut" tire due to a flat and they fit me in their schedule, got me a tire and did an oil change and inspection. Very friendly service.

5 /5 Saling Mark: From start to finish, I received the most professional service. Jeff gave me an accurate quote from the start and gave me updates on the progress of the job. They also let me pay over the phone and left my key in a lockbox with a special code so only I could get it out. I highly recommend this shop for all your car needs.

5 /5 John Dore: This place is exceptional! My wife was traveling from Canada to Florida and the oil light came on as she was crossing the border and was almost empty. I called Russos with my wife and young kids about 15 minutes away from their shop and after I explained the situation to the guy who picked up the phone at Russos, he told me to just send them their way, he would take care of them. My wife pulled up, extremely stressed about having another 18 hours of driving ahead and the car engine blowing up any second (this was how she interpreted the situation with thanks to my 5 year old son googling "what happens when your oil runs out" and reading it to her). Within a few seconds, someone came out to meet her, said they were expecting her, added the oil, checked a few other things and assured her the car was completely ready for the drive ahead. They were kind, reassuring her the entire time, and even checked her windshield wiper fluid and added air to two of her tires and would not take any extra money. Who does this anymore?! Honestly, I am so blown away by their kindness and professionalism. My wife called me as she was pulling out of Russos and shared that she felt like her big brothers worked there and were looking out for her. Even my kids were telling me about how nice everyone was! I wish we lived closer as there is no where else I would go! Thank you for being good people, the world needs more of you! I am truly grateful for you looking out for my wife and kids and just being wonderful human beings. I hope your families are looked after like you looked after mine, as a husband and father, it is the best feeling in these situations.