5 /5 Mitchell Bovey: Was referred to Sams Garage by another garage in the neighborhood because they were overbooked in my time frame. Staff was professional and courteous over the phone, made an appointment, and was very flexible to meet my needs for drop off arrangements.
During drop off, staff was able to recall details provided in a one-time phone conversation two weeks prior and ask for additional details. Car went from needing service and investigation in the morning to finished up and fixed in the afternoon, including several additional services I added circa lunch time. Rates were very reasonable.
Staff was knowledgeable about the topic, potential failure modes, and whether or not different approaches were worth pursuing. Very satisfied with this service, and will 100% be returning here for future service.