3 /5 Jolene L: Ive been going to TJ Nails for years, and have seen the fluctuations from good to bad to good and most recently bad again.
They rush through the process, like they are being timed. If Im paying for a spa pedicure I expect more than a quick 4 or 5 minute soak. The callus rub should last more than 30 seconds for each foot. Its disappointing.
Tonight my tech was so rushed she kept hurting me with the tools.
The tech working on my daughter made her bleed, and then when asked to actually do the callus rub after she touched her heels with it literally for maybe 15 seconds each side, she brought out a grater type tool and still barely touched her.
They techs behave like they dont understand and maybe they dont. But there should be a better delivery of service for the prices we pay.
And then they seemed shocked when I dont tip well. I still tip, but not as much as I would if the services were actually worthy of a tip.