Latisha Shipp I scheduled a manicure and pedicure for a seamless spa experience. Upon arriving punctually for my appointment, I waited patiently for 35 to 40 minutes before being attended to. The nail service, which was initially estimated to take a reasonable amount of time, stretched to three hours. This was the worst nail job i couldve ever imagined. Disappointed with the results, I returned the following day for my pedicure, bringing attention to the horrific manicure. Although they offered to rectify the issue at no extra charge, their casual remark about not charging for the fix left me puzzled, as they should have ensured quality before I left the salon. During the attempted correction, I was informed that they couldnt replicate the original color due to time constraints, which was perplexing given the circumstances. Despite offering to schedule a follow-up appointment at their convenience to address the matter properly, they hastily applied a different polish, leaving a noticeable mismatch between my fingernails and toenails. This entire encounter was a complete disappointment.
Update: I disputed the charges with my bank and Dallas best nail sent them pictures of someone elses foot(picture was in black and white). I searched their Instagram for the picture and found it in color. I just cant believe they went this far.
1 /5
christy moore What a ridiculous situation. I came here because they said they could replicate any design. I showed a picture of my desired design before the appointment started. I then was told that because I had dip on that it would $175 for the appointment because they had to remove it. That’s so absurd. But i decided to continue because it was my wedding and she had agreed to the nail design. Then after doing the base color I am told this design is not possible and she doesn’t even know how to do flower designs. So I just paid $178 for a regular gel manicure…..
2 /5
Nicole Kayli (Love, Kayli Nicole TV) I go to Irina for my Russian manicure and pedicure and she does a great job every single time I come. Shes so sweet and patient. I never get French tip on my nails, and the set she did for me last night blew my mind. I love everything about this set. This is my third time going to her and she will always be my go to gal whenever I book. Every time I get a set, I get so many compliments!! If youve never booked before-select IRINA whenever you go to book. You will not leave unsatisfied!
5 /5
daisy villagomez I’ve never wrote a bad review but this was probably the worst service I got in my entire life. To keep it short. Had my service for a pedi at 11:45. They took me in a whole hour later. I had gel polish and they said they weren’t going to charge me because my service was late…okay thank you so much for the generosity lmaooo. Color selection, trash. So I asked for French tip to keep it simple. When she was doing the pedi, she was using the polish that had spilled out of the bottle. I was like bffr. The place looks gross and it’s hot in the back room and I’m not even a person that gets hot often. Also for some reason when they said smart technology I was like hmm maybe it’s some thing cool that will make me fall in love with the sevice. Nope. It was just a nail drill bit sanding down your feet. No oil on them before or nothing just dry. Idk what I expected. At the end nails looked mid. It’s honestly kinda funny. I should’ve left what can I say lol
1 /5