Melissa Raju I rarely take the time to leave bad reviews, but when I do it’s pretty bad. I went into this nail shop as a first time customer because it’s so close to my house and decided to give them a try despite their recent reviews. Boy do I regret it. Throughout the entire process (Julie) filed my nails with the electric filer and the regular one, but I kept having to take my hand away and tell her to please go gentle. She said she’d be gentle and by the time the my service concluded, all my nails and nail folds were damaged and in pain. My nails are paper thin and I didn’t get the color I wanted. I hate leaving this type of review but I’m in so much pain and I’ll never go back. She did offer a $5 discount after I kept telling her. I’m not sure if she was rushing but I’ve never experienced anything like this.
1 /5
Gabrielle Vann They got me in right away , was greeted with a smile and everyone was super polite and finished with more than enough time to get back to work
5 /5
The Jamerican Dollbaby Well I had a great experience I’m really peculiar about customer service and the staff was friendly the young lady who is behind the bar is so sweet and attentive. Ms Helen did a great job on my toes and Eve on my hands I have NO knicks or cuts. The price was ok reasonable $$$..for the area I haven’t found a nail salon that has trap me
Yet..The drinks are definitely delicious
3 /5
Laila Naqvi Went here for the first time to get a full set, they didn’t get the colour right, I showed them a picture for reference, the nails themselves were was super thick and uneven, they charged me extra for a coffin shape when my nails were super rounded, when I asked her if she could fix the shape or at least make it square or sharper twice she responded they are not rounded. While I was waiting for my nails to dry in the gel machine, the lady doing my nails picked up the same nail filer she was using on me and started filing her own nails. After which she used the same nail filer on me again, which is extremely unhygienic. I came home and filed my nails myself, they didn’t take anything off the final price, literally the worst experience I’ve had.
1 /5
Christian Horne Im new to Pearland and was referred to this place and I must say I am highly impressed with the colors available and prices. Excellent customer service, super friendly staff and clean facility.
5 /5