Amber Gabriel I attended an art conference here and had a wonderful stay. The large complex offered many types of session rooms and formats from expos to seminars. They even covered floors with plastic for the paint and clay workshops. Staff were helpful and friendly. Plenty of parking and elevators.
5 /5
Sean Butcher This hotel feels like its straight out of the 2000s, and I love that about it! Its an extremely relaxing place with all the creature comforts you expect from a family friendly touristy resort. Theres a nice restaurant with a breakfast buffet, a rooftop steakhouse, gift shop, coffee shop, bar, and of course a pool. Even though the hotel feels a little dated (in a good way in my opinion) the rooms are very nice and clean. Its a nice family getaway for groups going to Moody Gardens or just visiting Galveston in general. My only complaint is that many of the amenities of the hotel are not operating during the "off season", which made the service aspect of the resort feel lacking during my stay. This is a minor issue as the main amenities, like the pool, restaurant, and spa, were still open.
5 /5
Flip Coin Attended the Festival of Lights. A bit underwhelming with the pageantry of their illumination displays. My neighborhood’s holiday light shows offer much better dynamics and creativity. Definitely Not worth it for $30. Five dollars would be more appropriate.
Plenty of parking, and felt safe. The staff are responsive if you ask them.
3 /5
jerry Jones There was a delay at check in because there was an issue with our room (we checked in at 10 pm). We initially booked a room with 2 queens and a sleeper sofa for our family of 4.
We ended up with a single king, sleeper sofa, and a roll in bed. We made it work but it was very cramped.
A comped breakfast or parking would have gone a long way to match the apologies we kept getting from the front desk. "Sorry for the delays, sorry for the down graded room".
We were there for a wedding so it was convenient to stay there, but I probably would not stay there again.
2 /5
Aimee I was here for the TCTELA convention. Check-in was an easy process. The staff was friendly and efficient. The hotel itself is a bit outdated, but the rooms are comfortable and clean. Room was a nice size and equipped with a mini fridge and bath amenities. The only problem with the room was the temperature. I visited in February, and my room never got cool. It always felt “stuffy.” The thermostat appeared not to work. Housekeeping had left it turned all the way down but it never cooled. I spoke to 2 other convention attendees who complained of the same issue, so I assume it’s a problem experienced throughout the hotel and not isolated to just one room or floor.
The convention center was a great space for our event! The meeting rooms were large and well-equipped. (I loved that they all had tables, not just rows of chairs.) There were plenty of restrooms, and the large ballroom was lovely. The food was some of the best hotel catering I’ve ever had. It was really a great experience. I’d enjoy attending another convention here, but maybe not in summer due to the issue with the hotel room thermostat.
4 /5