Shama Ali This was my first time visiting this salon, and I booked an appointment with an Artistic Director for balayage. After the initial color treatment, the results were barely noticeable, so I rescheduled another appointment for the following day to have it fixed. During the second attempt, the color on the back turned out well, but the front remained too dark with an orange-red tint. I only realized this when I stepped outside into natural light. My hair color looked uneven, so I went back to the salon to discuss the issue with the colorist.
The colorist seemed unsure about how to correct it and kept asking other stylists for advice. Time was limited for her. She had other clients coming in for their appointments even then she tried to fix it by reapplying the bleach to my front hair again for the third time, but I stopped her because I didnt want to damage my hair so I suggested that she reapply toner instead, hoping it would reduce the brassy tones. I mentioned to her that a similar situation had been fixed with toner in the past.
After she reapplied the toner, I was so exhausted that I left the salon without drying my hair. When I got home and checked my hair, it looked terrible. Im really upset and feel like crying. The colorist was a nice lady she tried her best, but I wish I had gone to a professional who knows how to color dark hair and who has advanced color correction skills. Now Ill have to go to another Salon and spend more money to get it fixed.
1 /5
Crystal Broyles Absolutely loved this place. Everyone was so nice and helpful. Will definitely be going back and continuing business with them.
5 /5
Mehrab Habib My wife had her haircut here by Angelina. She cut my wifes hair with carr. The service is really good and the place is nicely decorated. The price is also reasonable.
5 /5
Daphne Howell Shay was not only super kind and professional but she does excellent work and gave me exactly what I was looking for, even though I probably didnt describe it the best way possible. She is obviously a natural and very talented! I think I finally have found my stylist! Everyone else I interacted with, from the initial call and on the day of my appointment were also very friendly and professional. Highly recommend Shay.
5 /5
Dyana Ramirez I have been trying for awhile to make an appointment for my daughters wedding party and had no success on the phone. I have left messages and no response. I decided to go in person today and didnt get good customer service. First of all its very loud and I had a hard time hearing the 2 ladies. Their personalities werent the best either. After the wonderful treatment we got for my daughter in laws wedding parry I was hoping for the same treatment. That didnt happen. I was very disappointed today. So now I need to find some other place to go.
1 /5