Carolyn Fish So my 1st time in this salon, and definitely my last time in it. I went in and the lady that greeted me was very friendly and said they could do what I wanted which is the 1st picture. She walked me back and had me sit down to start working on my feet, clearly before work ever began her and another lady who was working on someone else started arguing about what I wanted, I should have left then, but I didnt. The lady working on my feet refused to cut my toenails down, my right big toenail grows faster than my other toenails for whatever reason and weird, I told the lady that I wanted it cut down and why, again argued and refused to do what I asked. So another lady is working on my fingernails never asked what shape or length I wanted, she put tips on my nails cut then with scissors any old way never filed or shaped them, she then polished them, cured them under the little light they use, Im thinking shes gonna file and shape them now Nope she gets up and walks off, and never returned, the lady working on my feet didnt no how to do french tip design she had the lady who greeted me do that. You no the old saying if it at broke dont try to fix, stick with what you no, in the last 2 days that has been so very true for me. Next time I will stick with the salon I normally go to. Ive never ever walked out with out tipping before even with bad service and not liking my nails, this time I did first time ever.
For a number of reasons
Bad customer service, extremely bad work, just rude and over paid and I went to get my nails done for a wedding tomorrow. Lesson learned never ever again will I go to this place!!!!!!!!! Yes I should have said something and I didnt because I can only imagine how that would have went.
1 /5
Taira Sutphin I love VIP nails! Karen is so patient and kind and does a great job ❤️
5 /5
Yasmine Myers I definitely recommend Cindy for your pedicures! She gave the best massage and cleaned my cuticles so well. She made sure I was comfortable and did an amazing job. One of the best pedicures I’ve had! Everyone here is really nice as well!
5 /5
Brittany Hayes Bi was 1 of my techs and he was wonderful and kept a smile on my face! I will definitely come back!
5 /5
Jennifer Troxclair Hands down the best pedicure I have had in my life. Bi took his time, constantly checked on me and did an amazing job. We moved to Baytown over a year ago and we were looking for a spot for us to come to regularly and we finally found it. Super friendly and good prices. We highly recommend.
5 /5