Oralia Garcia This is my 3rd time going to this nail shop and the last 2 experiences were awesome. But this last time it was not what I expected. I asked for long almond nails and the lady tried to over charged me because supposedly I had a design. She literally just polished my nails.Also I took my daughter for her first time being there and told her y’all were awesome. Then they charged my daughter’s nails the same as me when hers were shorter than mine. We paid 65.00 each and we still gave both ladies a tip of 10.00 each.Then when finished I looked at my nails and figured 2 of my nails were different and the lady that helped me said it was my fault and giggled. I wasn’t offered for my nails to be fixed or anything. At this point I was done. I will not be going to her. My daughters first impression was not all that pleasant.i was very upset amd annoyed
1 /5
Jeniffer Garcia I have been coming to LV Nails for about 10 years now, way before these current owners. I have always had the best experience. Work has always been clean and neat. This last time, I got a full set acrylic toe and hands. By the time I walked out the salon, both my pinky nails broke off, I called and thankfully, my nails were fixed at no cost that same day. A week later, my index finger nail breaks off the same way, split in the middle horizontally, the guy was the one who did my nails, obviously the acrylic that was put on was too thin which caused them to break easily. You can even see my actual nail right through the acrylic which shows the powder applied was too thin. Since it was a week after, I had to pay (logically).
About 2-3 days after, my big toe nail falls off. I go and get it fixed today. The lady who fixed my nails used clear overlay with a purple nude color on my nail which didn’t match at all with the rest of the nails. She filed and re applied the INCORRECT color over and over again about 3 times. Also, one is bigger than the other. She noticed my frustration so she called the big dude who is at the register and he came and told me “you need to say in the beginning what is used on your nail so it can match” excuse me, y’all are the nail techs here, not I. You should know what colors are applied and what strategies are used as ‘licensed’ nail technicians. I don’t even remember what was initially applied since they were doing my nails and toes at the same time and had me all twisted and turned on their pedicure chairs when I first got this set. ALSO, all the times I have done white tip, nude, pink nudes, etc, THEY ALWAYS CHOOSE the nude color for me as to why I didn’t say anything because I was confident this nail tech knew what she was doing.
Anyways, I now have a toe nail that looks ridiculous and doesn’t match at all with the rest of my nails. It literally looks like something fell on it and is bruised.
ANDDDD I STILL TIPPED EVEN AFTER THEIR MESS UP!
I have been loyal to LV Nails for sooo long but I think this is the last time I will be going there.
1 /5
lilly gillett I had a really great experience. i had Amy! she was really sweet and professional. quick with my service and did above and beyond. lovely place and affordable !
5 /5