Jennifer Adams I had a really bad experience here. I got my haircut from Jacey, who I had 2 previous haircuts with that I liked. I asked for long layers and ended up with bangs, uneven cuts and it looked awful. I reached out to her the next day to let her know how unhappy I was. She asked me to come back in, she tried evening my hair out a little but around the crown of my head it just kept getting shorter. She asked if I liked it, I told her it was better but really just wanted her to stop cutting. I left feeling defeated because my hair was so awful. When I reached out to the owner, she accused me of going home and cutting my hair myself!! The owner was very defensive from the moment I started talking to her. She didnt even ask me to come back in or to see my hair, just kept accusing me of cutting it myself after I left the salon. I cannot believe the amount of unprofessionalism that came from her. I will share my experience with anyone I can from here on. Its one thing to get a bad haircut but a whole different situation for a salon owner to accuse someone who just spent good money at her salon of cutting their own hair. As women hair is part of our identity. My hair was long, needed a little tlc but now Im stuck to hats and ugly ponytails until this grows out, and I paid for that. The lack of accountability disgusts me.
1 /5
James C Pennington I tried this salon as a reference from a friend. My stylist, DAVID, took me in on a last minute appointment. He was very personable, very talented, and takes great pride in his craft. My new cut will be my new style for the foreseeable future. If you are looking for a new stylist, this is the man of the hour! 5☆☆☆☆☆ service!
5 /5
Vanessa Mayo Great little salon! Kelsey Shilling is the owner and experienced stylist. Highly recommend. There are several other stylist that are great. They also have a barber for the men! They accept walk ins. Any one in the Sulphur Springs area should try!
5 /5
Adriana Sanchez Araceli is the best hairstylist! She ALWAYS does such an amazing job with my hair and is always so nice and caring. I recommend her to all my friends and family!
5 /5
Yuil Solis This review is in regards to the hairstylist Araceli and isn’t meant to reflect the whole salon.
I had a very unprofessional booking experience with this woman. First, she said she was available for the date I asked about.. so I replied by saying I’d like to book with her but then I never heard back.
I texted her WEEKS after to check in because she never replied. 1st RED FLAG.. but decided to give her another chance.
She apologized and asked me to give her a name and phone number. I did. Never asked me what time we needed her or what time worked for her or any confirmation message. Just didn’t hear back again. 2nd RED FLAG.
She did agree to travel to our house after texting her again which was the only thing I appreciated..
however, she just recently texted with a “I have things coming up those days, you can find someone else sorry.”
.. okay? did she not check her calendar beforehand when asked a month ago? And if something out her control came up, the way she cancelled was not in anyway genuine to me aside from having to chase her down for an appointment.
Never booking with her again. It’s unfortunate the other hairstylists at the same salon were already booked before asking Araceli.
It’s all for the best though! Rather find someone more professional with better communicative skills.
1 /5