Brandy Reid My sister and I went here Thursday to get ready for my sons wedding. It was a horrible job. Nails are chunky and not filed right they have uneven bumps in the acrylic.They are all different sizes and my pinky has a spot where they messed up the powder and it doesnt go to edge of nail and the nail is mis shaped. My sisters polish was horrible and wasnt even and had bubbles in it. It was thick in some areas and thin in others. The nails are not the correct shape. They just look awful and I have to go to my sons wedding like this since I dont have time to get them fixed.
1 /5
Anastasia Price This is by far the worst nail salon I have ever been to. I would give 0 stars if I could. I wanted to give them the benefit of the doubt because I understand people that operate a business are human too, but this is ridiculous at this point.
First I went about a week and a half ago and got a pedicure and manicure. The woman who did my nails didn’t speak to me at all, so 0 stars for customer service because she could have at least said hello. Next, she removed the polish on my toes except for my big toe because it was a thicker layer. She shaved it down and I guess when she saw that the remainder didn’t come off, she called it quits. I didn’t address it initially because it was such a thin layer that I assumed it would be covered. She painted my toes and you could clearly see a huge chunk of polish underneath. When I commented on it, she displayed shock as if she didn’t see the clear lump underneath the coat of polish and she insisted on just painting another layer on top. There were just too many small things I had to address. Polish covering my skin. Uneven nail shape. Partially painted nails. And each time, she showed shock as if she had no idea and insisted I show her what was right in front of her eyes. Think, blue nails with about a cm worth of nail white at the corner. Cmon now. It’s ridiculous. She then proceeded to do my nails and insisted on gel because it wouldn’t last as long as regular polish. I took her professional advice. Literally that night my nail chipped and within the week the polish had peeled off on about half of my nails. Again, I brushed it off as just a bad day. They are professionals, but there is room for human error.
So I gave them a go again yesterday. My polish was completely gone because I looked terrible with chunks of polish here and there, so I removed the remaining gel. Upon entering, I expressed my concerns from the previous visit. I just asked for a regular polish on my nails. The tech seemed to show distaste on her face. She finished my nails in literally 5 minutes or less. It was so sloppy. I kept having to point out that polish was covering my skin. Like it was literally dripping off my cuticles. She, in shock, asks “where” as if she does not see a purple polish clearly dripping onto my skin. She cleans the polish with a clearly expressed annoyance on her face. I then have to ask her to redo my thumb because the nail polish is soooooo uneven and sloppy. After she finished, she told me to sit under the dryer and I said far past the 10 minutes she advised. I then, applied lotion and she scolded me and said I’d mess up the nails if I put lotion on and that I needed to be gently, mind you, I was only rubbing it on the skin of my fingers and my palms and in between my fingers. My nails are literally disgusting. They are unevenly coated and it looks like a child did them. It honestly isn’t even worth the $8 I paid because I could have 100 percent done better and that’s disappointing because I am quite uncoordinated.
I am the absolute sweetest person when it comes to receiving a service from a business. I understand that people can be difficult and I make it my mission to always be kind, even with correction, and tip generously where I see fit. That said, the complete disregard to the quality of my nails and the all around negligence of basic nail care is beyond comprehension and reflective of this business’s standard of excellence. Do not waste your time or money here.
1 /5
Karla Pacheco-Wilson I believe they are using old polish. This is how my nails look after just a week. I didn’t pick them or do anything crazy for them to look so bad. I also have a brown/black undertone on my nails from the polish which has parts that look brown. Plus the place smelled musty. Never going back.
2 /5
wendy starks The reason i come here is because they are affordable, caring & kind!
With a wall of polishes to choose from, youll have a hard time choosing which polish to pick! They have many different brands and shades of polish for your manicure / pedicure!
The pedicures are relaxing & rejuvenating. Once you sit down in their world class massage chairs you wont want to get up! The pedicure list gives you many options of pedicures to choose from! My favorite part of the pedicure is the one with the lemon scrub and hot towel & lotion on your shins it feels so good!
On top of that, they are the most welcoming staff! Ive seen women and children come here to get their spa day taken care of! As well as men coming for a pedicure or to clean up their nails! People of all ages and all colors are welcome here! You will be treated with kindness and respect from the best nail team in the DFW!!
5 /5
Sabaa Ismail Ive been to many nail salons, and this one was honestly one of the absolute worst ones Ive visited. The environment as well as the service was not professional at all. When I get my nails done, the color usually lasts for at least a month. I got these done 2 weeks ago, and its already coming off (and not just slightly). Also, I was having trouble deciding between a couple of colors. I had tried a few as well, but as I sat down, I shared with the technician I was having trouble and just wanted to see 2 colors on my 2 nails and instead of being welcoming, the technicians response was that I already had some on. She didnt seem too happy or thrilled to do the work. In addition to all this, I tried to just overlook all this and relax while I was there, but an older male employee was sitting right behind me and scrolling through videos on what seemed like TikTok with high volume. I noticed there was a vacant room in the back not being used that he could have easily sat in and done that. It was not a pleasant experience for me to listen to his videos loudly the whole time, some of which poked fun of politically-related topics. Terrible place.
1 /5