Breana Hart Jenny did a great job with my hybird lashes!
I had Roycl for my pedicure and my toes look perfect. Highly recommend.
Jaydens ombre nails were exactly what I wanted.
I have had great visits each time.
5 /5
Tisha Spencer ⭐ 1-Star Google Review
I would not recommend this nail salon to anyone. The front desk staff is extremely rude, dismissive, and rushes customers through their appointments. While I was there, I spoke with two other customers who had the same experience with the receptionist, so this seems to be a pattern.
On top of the poor customer service, they upcharge without informing customers—charging for services I never agreed to. When I asked about the extra charges, the staff was unhelpful and dismissive, acting as if I should have magically known their prices and menu details.
The nail tech was also unprofessional, taking items out of my hand without asking. When I tried to address my concerns, I was met with dishonesty and gaslighting, even being falsely accused of cursing at the staff—yet no one could tell me what I supposedly said.
To make matters worse, I had booked an appointment with a specific tech, only to find out she wasn’t available due to feeling unwell. When I expressed concern that she should go home, another tech made an unnecessary and inappropriate comment regarding her race.
This salon operates without a manager on-site, leaving customers to deal with rude staff and unprofessional behavior with no one to hold them accountable. Save your money and go somewhere that values customer service, honesty, and professionalism. I will not be returning.
1 /5
Cherish Olive This is my fifth visit and the first 3 there were all wonderful. The fourth one took me back However, I’m here editing my review although I wasn’t happy with that visit I wanted to give them another shot and I’m glad I did cause I’m very happy and very pleased. Overall customer service was awesome and I absolutely love my nails. I’m running my first marathon and I wanted some expiring/fun nails. I got exactly what I wanted. They’re perfect.
5 /5
Yesenia Quevedo I’ve been coming here for a few years now and I am so happy with the selection of colors available and it’s so clean! The staff is polite and always feel welcomed here. Jayden has been my nail tech for the past year or so and I’m so happy with his work. His attention to detail and quality of work is beyond excellent! I’ve never been disappointed and always leave happy! Thank you Jayden and Palladium nails for offering such great customer service at reasonable prices!
5 /5
Ciara Cooper I love this nail salon! It’s very clean & calming. The staff are personable & professional. Jayden in particular is extremely talented! He is always able to achieve the look I am going for - whether it’s a classic deep french with chrome or a fun seasonal set, I always leave happy & beyond impressed! Thank you for my spooky birthday nails Jayden! See you next time :)
5 /5