JOHNNIE We have used the hospital, emergency room and doctors several times over the last two years and I can tell you that they are nice, clean and the food is great! I had to experience NW for surgery and then back to Hfd for swing bed and I will take Hereford any day over what I had in Amarillo. Now most of the staff was nice up there, but the rest were not and the rooms were tiny. Food was gross. I had a different set of doctors stroll through everyday. Not really concerned with me, just viewing the broke bones. So, To Hereford Hospital keep up the good work YOU are appreciated!!!!
5 /5
Kevin Bradford I submitted a request about a pricing inquiry due to continuously receiving bills after my deductible was met. I promptly received a call regarding the situation and was advised that I was over charged and I was actually owed a refund between $1500-$2000 dollars. The gentleman did inform me the process would take time that they had applied my pre-payment to a different account which is what caused the confusion but ensured me it would be made right. I submitted an additional request for them to reach out to me to let me know the status of the situation as I totally understand rules and regulations. This has been going on now for at least 4 months and only received one phone call which was fantastic that he had identified the issue. Unfortunately they do t follow through on their commitments. Being in the service industry my self I understand sometimes you are overwhelmed which is why I submitted a second request. Unfortunately this also fell on deaf ears. Watch out for shady business tactics and being over charged for services. Do your research and dont make the same mistake I did! I am happy to pay a fair price for services rendered but not being taken advantage of! I hope this situation is prevented by my detailed review.
1 /5
MG “MG” I want to thank God for giving Dr. Chase the knowledge and the wisdom to do his job as a Doctor. Dr Chase is the best he knows what he is doing! Thank you lord, for Dr. Chase. Keep giving him more knowledge and send more Doctors like him. He has been a blessing to my family.
5 /5
Tita Lara MAKE THE DRIVE TO AMARILLO INSTEAD!! The Drs here are always so rude and they look at you like you’re stupid for asking questions and they even answer your questions with a tone that makes you feel like an idiot for asking them in the first place. If I could leave no stars I would but I guess one will do. Do not recommend!!!
1 /5
Error Queen Lied about my appointment time, was told 1pm got told my appointment was at 1:30pm because we didnt want to come 30 minutes early even though they have everything already
1 /5
