Back the Blue Blue Lives Matter If patients come into emergency room for non life threatening issues and medical staff and doctors are busy with priority calls, I get it.
But have some sort of decency/respect for patients still not feeling well and waiting for their initial screening. Let them know something rather than sit and wait 5 hours! Say sorry but it will be awhile, you can leave or choose to wait. Pitiful
1 /5
rebecca salinas My 4 year old son had his Open Heart surgery done here on Nov 7th and was admitted for 1 week in the PICU. The nurses and doctors were very caring and dedicated to their job. They were always good about hearing our concerns and were able to answer all our questions as well. My son is Autistic and the nurses and doctors didnt treat him any different but with more love and care. My son had excellent care at this hospital throughout his whole stay... He was in good hands. I trusted them with my sons life and they did let me down. My son is now home still recovering. I will always be thankful for the PICU nurses and doctors who took good care of my son and always will remember them for being at my side as well even though I wasnt their patient. I would definitely recommend this hospital 100%. Im so thankful for this hospital they saved my sons life.
5 /5
Leanne Flowers My experience at the pediatric ER was absolutely awful, and I would never return. I’m not from this area and chose this facility based on a search for pediatric care, but I deeply regret it.
Upon arrival, the triage nurse was sitting in a room, staring out the window, seemingly oblivious to the patients waiting. After a long wait, we were finally called in, but the nurse cut me off several times while I was trying to explain my childs symptoms.
Once in the exam room, I encountered a noisy environment with multiple staff members standing around at the desk, which made it difficult to focus. I had to repeat my childs history and symptoms to several different people, including a nurse who came in and immediately asked for the same information. It felt like no one was communicating with each other.
When the physician entered, I was taken aback by his rude attitude. With my background in emergency medicine, I found his approach to be unprofessional. He quickly dismissed my concerns, stating my child sounded fine. However, a respiratory therapist later assessed my child and noted he sounded “coarse and wheezy,” which contradicted the doctors earlier statement.
Adding to my frustration, I informed the physician that my child had just one morning left on a 10-day course of antibiotics for an ear infection. He casually said, “His ears are not infected. He wouldn’t need antibiotics, so just stop them. This happens with kids.” This was concerning since my child was still undergoing treatment, and I felt completely disregarded.
During the visit, I had to step out briefly to take my 2.5-year-old to the restroom. Despite the chaos, I found it difficult to get help finding the bathroom, which was frustrating while managing a 6-month-old and a toddler.
Finally, the monitoring equipment was alarming frequently. The staff silenced the alarms outside the room, even though my childs heart rate was at 190, and the physician entered, saw the good waveform on the oxygen saturation and heart rate, and just turned the monitor off.
This was the worst experience I’ve ever had in a medical setting. I understand how busy and demanding an ER can be, but there was a severe lack of care and attention to patients. I cannot recommend this facility, especially for pediatric emergencies.
1 /5
Chantal Ortiz Assef My 14 month old daughter was hospitalized on Christmas Day. Initially I was so sad at the circumstances, but quickly touched by the staff at DCH. The nurses and physicians truly put their heart into everything they do. They even gifted my daughter a Christmas gift the day of. I enjoyed how detailed the staff was. They took their time explaining everything and took such good care of my daughter until she was ready to be discharged. Truly we are so blessed to have this hospital and their staff in Corpus Christi. Thank you, Driscoll Children’s Hospital!
5 /5
Mackenzie Green I brought my 3 year old here! best children’s hospital we have been to! they were very patient with him and were beyond sweet and helpful!
5 /5